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Banks Chevy GMC Buick

(2,331 reviews)
Visit Banks Chevy GMC Buick
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–5:00pm
Tuesday 8:00am–8:00pm 7:30am–5:00pm
Wednesday 8:00am–8:00pm 7:30am–5:00pm
Thursday 8:00am–8:00pm 7:30am–5:00pm
Friday 8:00am–8:00pm 7:30am–5:00pm
Saturday 8:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 18 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 438-8089 (877) 438-8089
Used (888) 337-7585 (888) 337-7585
Service (888) 777-0574 (888) 777-0574

Reviews

(2,331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Banks Chevy GMC Buick from DealerRater.

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People are amazing, short wait for service, and so clean.

People are amazing, short wait for service, and so clean. I have purchased vehicles here for over 20 years, also 5-star experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a great experience with Matt, im so happy with my

I had a great experience with Matt, im so happy with my new SUV. I love it! Go see Matt he's great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Banks is the Best.

Banks is the Best. It's an hour from me and worth the drive. They are patient, not too pushy and always help me get to my number. They are willing to work with you to get you where you need to be. They even stayed past closing on a Saturday to make sure I could drive off in the new truck that day and not have to come back. I'll be going right back there when my other lease is up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service team is always quick and professional.

The service team is always quick and professional. We will continue bringing both cars back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience!

Great Experience!! Second car bought here. First one was 2 years ago and we had Kyle, who was still there, nice to see!! This time we had Seth!! He was amazing!Went above and beyond for us, made sure we were happy, made sure we knew everything about the new vehicle and its controls. He stayed late for us because of traffic, we had a slight problem with the first vehicle we bought so we called and he called us back first thing the next morning and worked with us to make sure we would be happy. I will definitely go back to Seth and Banks for my next car. Go to Banks and ask for Seth, you won't be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone here is great!

Everyone here is great! Patient and full of knowledge. The whole process was easy and we are very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great salesperson.

Great salesperson. Knowledge on all the features of the vehicles that we test drove. No pressure tactic's to purchase gave us the time to review the choices we had in vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding sales man Jeff and also their service

Outstanding sales man Jeff and also their service department is amazing! I highly recommend working with this dealership!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service for routine oil change.

Great service for routine oil change. The basic care service is walk in and has great hours of operation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was Great!

Service was Great! Easy drop off and pick up. I had to call the salesman (Seth McCusker) I bought the truck through and ask for his help checking on the status of my service at the end of the day. Seth was extremely helpful & I am thankful for the relationship with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.