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While our salesman was nice, the manager we dealt with was extremely rude. We just bought a vehicle from them and have had nothing but issues. The car... is currently at our mechanics garage waiting for a new transmision. This is after several other issues that we have had with them. Do not give them your business. They are terrible!
Christiaan and the crew at Port City Nissan are the best! We love our new Rogue and will be back for our next vehicle! Thanks!!!!
Great service, relaxing, comfortable, clean waiting area.
Theresa, thank you for taking the time to write a review of your experience with our dealership! I'm sure other shoppers appreciate knowing what it's ...like to do business with us, before they visit us! If there is anything that you need before the next time we see you for service, please don't hesitate to contact us! -Katherine Wysocki, Business Development Manager
We had an outstanding experience at Port City Nissan! Mike made us comfortable and did everything to get us what we needed and even ran insurance quotes... for us and we ended up saving $60 a month!! I couldn't be happier with our experience there and we will be returning customers for sure!
Eric and Mike made this whole process so easy and stress free. They were both professional as well and funny and kept the whole process very light hearted!... Definitely would recommend them both!
Purchased a 30k vehicle and had it delivered to my home. That evening I took it for a drive. The car was so out of balance I can't believe they ever... ran it through their shop, regardless the person that delivered it should have known something was up. I contacted the sales man to see how they wanted to handle it and offered for them to pick it up. He said we could drop it off. Instead I called BMW of Stratham and they sent a driver with a loaner. Come to find out all 4 rims were bent and needed straightening. I contacted Port City to see how they wanted to handle it. No response. Three days later I told BMW to repair. I sent the bill to the salesman and asked for reimbursement of the bill. No response. Two weeks go by, no response. I call and ask for the sales manager, I'm told he is with a customer, I leave a message. A sales man calls me (not the manager) and tells me that they will only pay $25 per wheel since "their guy" only charges them that. The bill from BMW was $499. They had their chance to make this right and all they have done is avoid the issue. Not a reputable dealership, I would never purchase anything from them and will broadcast far and wide my displeasure.
For many months my husband and I have been looking for the perfect Jeep to tow behind our Class B. We finally found it at Port City Nissan in Portsmouth,... NH. Not only did we find our vehicle but had a such a great experience we felt the need to share, so others could benefit from our good fortune. After finding our vehicle Chris Jennings brought the vehicle to our home so they we could drive it over the weekend to see if indeed it was the one we wanted. Chris is very knowledge and answered all of our questions before he left. We were very thankful that it was delivered to us. Monday morning we took it back to the dealership to purchase it. We were immediately greeted at the door from Niko the dog. He was very friendly and quite lovable. From there we met a great group of employees that were friendly, accommodating and helpful. All of our questions were answered, paperwork was done very efficiently and in about an hour we were on our way. This was one of the best car shopping experiences we have ever had. Special thanks to Chris and Brian for a seamless experience and to all the great employees that made us feel welcomed. We will definitely go to Port City for our next car! Thank you!!!
I saw an ad on Car Guru, within 5 minutes on inquiring Kelly was calling me to set up an appointment! Great customer service everyone was wicked friendly,... the process was quick and I was on my way home in my new vehicle pretty quick!! Would absolutely recommend!!
Sometimes bad things happen, but when people do their jobs well everything works out fine. Thank you Port City Nissan for getting me back on the road painlessly!
Had a great experience with Mike. I was not expecting to find exactly what I was looking for. The whole process was a breeze! Thank you for all your help!