ReviewsWrite a review
I brought my car in to see how much I could get to trade
I brought my car in to see how much I could get to trade it in and get a lease. The sales people as well as the manager worked with me to get me to a price I was happy with and they were kind and patient along the way.
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Jessica, please do not hesitate to let us know. We are always happy to help!
The engine in my truck was on its last leg and I visited
The engine in my truck was on its last leg and I visited this dealership in hopes of finding something to replace it. The staff was courteous and professional and spent quite a bit of time with me to help me find the perfect vehicle for my budget. Although they know my situation was kind of desperate, we were able to agree on a very fair price and they even made several phone calls to get me the absolute best finance rate possible. I would definitely recommend this dealership if you are in need of a vehicle!
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Thank you for the five-star rating. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new purchase!
AVOID!! READ THE REVIEWS
THEY DELETE REVIEWS!! THEY FAIL INSPECTIONS ON MOSTLY WOMEN..My 2020 Rogue Sport passed inspection 1x, 2x with 10k mi service said needed new tires barely passed. 3x it failed had a different wiper. Needs break pads at 21k mi. This is something that the service department is known for at Portsmouth Nissan. I went a yr with those tires. How does a 2020 Rogue pass inspection only once with only 21k mi?! I wrote one review they deleted it. AVOID THESE PEOPLE!! The service department are scam artists
We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Excellent place to do business!
Excellent place to do business! All the staff is welcoming, friendly and professional. Kids welcomed too! Mike listened to my new car needs and helped me find the right vehicle for my family. Would definitely go back and recommend to everyone!
Jobi, It's great to hear that Mike was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Port City Nissan!
The best experience!
The best experience! Treated well and professionally by Nate and the whole staff! When we arrived Nate met us at the door and made us comfortable. We had no appointment and we were just cruising the used car lot. I was never pressured and everyone went the extra mile for me. Very low turnover of staff which is highly indicative of how the dealership treats its sales staff. This is a prime example of how every deaIership should be run. I highly recommend visiting this dealership.
Charlotte, Thank you so much for your excellent review! We are so glad that Nate had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.
A big thank you to Javier and Chris for delivering
A big thank you to Javier and Chris for delivering exactly what I wanted your kindness and efficiency made it so easy. I know I made the right choice. Best dealership around!
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Port City Nissan are glad to have you as a customer.
Friendly, informed, efficient and fair dealership! Thank you
Very happy! Communication was quick, detailed, honest and friendly. Nate and the Sales Manager Chris Nash were excellent! Definitely will refer them to everyone! Thank you.
We are very happy to hear that Nate and Chris provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.
Great service, excellent follow up from Dan and Brian -
Great service, excellent follow up from Dan and Brian - would recommend this dealership to a friend!!!
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Port City Nissan.
Dealership did not present facts about the vehicle I
Dealership did not present facts about the vehicle I purchased and withheld the history of the vehicle which had been I an accident
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Our company needed 3 new vehicles for our fleet, and Port
Our company needed 3 new vehicles for our fleet, and Port City Nissan was able to provide us with what we needed and all within 5 days. Pretty remarkable in today’s tough buying market. Eric, their sales director was able to source the vehicles from other dealers, and both jeans Mike in sales were efficient, professional and courteous. Excellent
We are very happy to have provided you with the 3 vehicles you needed in a timely fashion! We sincerely value your business and look forward to your next visit.