Autohaus on Edens

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4.7
(2,677 reviews)
Visit Autohaus on Edens
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (847) 562-5154 (847) 562-5154
Used (847) 849-1933 (847) 849-1933
Service (847) 686-3774 (847) 686-3774

Inventory

See all 213 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2001.
Housed in a new state-of-the-art facility Autohaus on Edens is located in Northbrook IL. We provide an unparalleled customer experience geared to make your ownership of the finest automobile in the world even more special. The moment you walk into our showroom you'll note the attention to detail. The service. The fact that we listen to you not the other way around.

We want to buy your car! Visit our website to get your vehicle appraised!

Our commitment to you is reflected in every facet- sales service finance and management strive to be creative flexible and accomodating.

Service center

Phone number (847) 686-3774

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 24 employees View less employees

Reviews

4.7
(2,677 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohaus on Edens from DealerRater.

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3.0

It’s a pleasure doing business with Autohaus.

It’s a pleasure doing business with Autohaus. As with any other business there is room for improvement but what they are currently doing they do well.

3.0

It’s a pleasure doing business with Autohaus.

It’s a pleasure doing business with Autohaus. As with any other business there is room for improvement but what they are currently doing they do well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Autohaus was great at quickly scheduling an appointment

Autohaus was great at quickly scheduling an appointment for me with a loaner and resolving my issue.

5.0

Autohaus was great at quickly scheduling an appointment

Autohaus was great at quickly scheduling an appointment for me with a loaner and resolving my issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Tom was fantastic to deal with and he made scheduling my

Tom was fantastic to deal with and he made scheduling my car for service very easy! Thank you!

5.0

Tom was fantastic to deal with and he made scheduling my

Tom was fantastic to deal with and he made scheduling my car for service very easy! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

My service person Tom Lood is terrific as is everyone

My service person Tom Lood is terrific as is everyone when you pull in to service.

5.0

My service person Tom Lood is terrific as is everyone

My service person Tom Lood is terrific as is everyone when you pull in to service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Michal was absolutely phenomenal.

Michal was absolutely phenomenal. He was consistent, accurate with his information and had great follow up. His honesty made the car buying experience easy, fun and exciting. The whole process was seamless from start to finish and he made sure that we understood all the functions of the car and answered any questions we had. Overall, best car buying experience we’ve ever had.

5.0

Michal was absolutely phenomenal.

Michal was absolutely phenomenal. He was consistent, accurate with his information and had great follow up. His honesty made the car buying experience easy, fun and exciting. The whole process was seamless from start to finish and he made sure that we understood all the functions of the car and answered any questions we had. Overall, best car buying experience we’ve ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Great service from Tom.

Great service from Tom. He addressed the issue in a timely manner. One thing I did not like that I had to replace the loaner car every 3 days.

5.0

Great service from Tom.

Great service from Tom. He addressed the issue in a timely manner. One thing I did not like that I had to replace the loaner car every 3 days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Great experience!

Great experience! I would highly recommend Autohaus service to my friends and relatives. It's a no brainer!

5.0

Great experience!

Great experience! I would highly recommend Autohaus service to my friends and relatives. It's a no brainer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Derek did a great job.

Derek did a great job. We had an issue after sale that Derek corrected for us. We are very happy.

5.0

Derek did a great job.

Derek did a great job. We had an issue after sale that Derek corrected for us. We are very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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2.0

Dropped the car off on a Thursday, John said it might be

Dropped the car off on a Thursday, John said it might be done EOD, or possibly the next day. Had to chase him Friday afternoon, literally calling 3 times, and he said car wasn't ready, and i needed to come Saturday to trade the loaner. Saturday, he said they still hadn't looked at the car. It would have been better if I at least had been told upon dropping the car off it might not get looked at for days, or if after having the car, they had called me. The issue with the car is the windshield (or something on the roof line) whistles when going over 70 mph. They said this was normal and nothing was wrong the car. So I have a new $180,000 that whistles and apparently that's just fine. Unrelated to this trip, every time over the years I have visited the showroom, your sales team is not friendly, seemingly burdened by our visit. Honestly, the epitome of used car sales person vibe. Hence, we bought our new G-Wagon somewhere else, even though I live close to you. It was also because you could not come close to matching the price I got elsewhere. I will find it hard to come back in in the future.

2.0

Dropped the car off on a Thursday, John said it might be

Dropped the car off on a Thursday, John said it might be done EOD, or possibly the next day. Had to chase him Friday afternoon, literally calling 3 times, and he said car wasn't ready, and i needed to come Saturday to trade the loaner. Saturday, he said they still hadn't looked at the car. It would have been better if I at least had been told upon dropping the car off it might not get looked at for days, or if after having the car, they had called me. The issue with the car is the windshield (or something on the roof line) whistles when going over 70 mph. They said this was normal and nothing was wrong the car. So I have a new $180,000 that whistles and apparently that's just fine. Unrelated to this trip, every time over the years I have visited the showroom, your sales team is not friendly, seemingly burdened by our visit. Honestly, the epitome of used car sales person vibe. Hence, we bought our new G-Wagon somewhere else, even though I live close to you. It was also because you could not come close to matching the price I got elsewhere. I will find it hard to come back in in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Listens, takes good care of their clients Service team

Listens, takes good care of their clients Service team is the Best. Sales team is also very good.

5.0

Listens, takes good care of their clients Service team

Listens, takes good care of their clients Service team is the Best. Sales team is also very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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