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Autohaus on Edens

(3,025 reviews)
Visit Autohaus on Edens
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award View 4 awards
2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

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New (847) 562-5154 (847) 562-5154
Used (847) 849-1933 (847) 849-1933
Service (847) 686-3774 (847) 686-3774

Inventory

See all 190 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2001.
Housed in a new state-of-the-art facility Autohaus on Edens is located in Northbrook IL. We provide an unparalleled customer experience geared to make your ownership of the finest automobile in the world even more special. The moment you walk into our showroom you'll note the attention to detail. The service. The fact that we listen to you not the other way around.

We want to buy your car! Visit our website to get your vehicle appraised!

Our commitment to you is reflected in every facet- sales service finance and management strive to be creative flexible and accomodating.

Service center

Phone number (847) 686-3774

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 33 employees View less employees

Reviews

(3,025 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohaus on Edens from DealerRater.

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Amazing personalized service!

Amazing personalized service!! Tom, Ken and team go above and beyond to get everyone, not just me, back on the road!

Amazing personalized service!

Amazing personalized service!! Tom, Ken and team go above and beyond to get everyone, not just me, back on the road!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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John, Justin, and AutoHaus are awesome!

John, Justin, and AutoHaus are awesome!!! Great work, very timely. Very pleased, will be back.

John, Justin, and AutoHaus are awesome!

John, Justin, and AutoHaus are awesome!!! Great work, very timely. Very pleased, will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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They are top notch on service, being trustworthy, and I

They are top notch on service, being trustworthy, and I have used them for years to service my cars and have never been unsatisfied.

They are top notch on service, being trustworthy, and I

They are top notch on service, being trustworthy, and I have used them for years to service my cars and have never been unsatisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Usually happy, this time I was misinformed, misled about

Usually happy, this time I was misinformed, misled about pricing and service rendered. Left a very bitter taste on service. Question whether I will return to Autohaus after 25 years of Mercedes ownership on several vehicles. Have purchased vehicles at Autohaus and usually service them there, I do not know if I will return Was told by service manager they would look into the issue, never received a call back

Usually happy, this time I was misinformed, misled about

Usually happy, this time I was misinformed, misled about pricing and service rendered. Left a very bitter taste on service. Question whether I will return to Autohaus after 25 years of Mercedes ownership on several vehicles. Have purchased vehicles at Autohaus and usually service them there, I do not know if I will return Was told by service manager they would look into the issue, never received a call back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Very professional and efficient service.

Very professional and efficient service. I was well informed of the services my car needed and the work was completed timely.

Very professional and efficient service.

Very professional and efficient service. I was well informed of the services my car needed and the work was completed timely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I have had my car in for routine service in the past and

I have had my car in for routine service in the past and I'm always grateful that the department always inspects the whole car to find any potential problems and correct them before they become major. Alejandro & John were great!

I have had my car in for routine service in the past and

I have had my car in for routine service in the past and I'm always grateful that the department always inspects the whole car to find any potential problems and correct them before they become major. Alejandro & John were great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Amazing service!

Amazing service! Service employee Ryan was wonderful with his knowledge and costumer service with the car.

Amazing service!

Amazing service! Service employee Ryan was wonderful with his knowledge and costumer service with the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Bobby was very pleasant and patient with us.

Bobby was very pleasant and patient with us. He explained everything thoroughly. He was very helpful throughout the entire purchase

Bobby was very pleasant and patient with us.

Bobby was very pleasant and patient with us. He explained everything thoroughly. He was very helpful throughout the entire purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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From sales to service Autohaus has great customer service

From sales to service Autohaus has great customer service and a dedicated to customer satisfaction.

From sales to service Autohaus has great customer service

From sales to service Autohaus has great customer service and a dedicated to customer satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Those individuals that I have had contact with at this

Those individuals that I have had contact with at this service department, leave little room, if any, for negative comments or customer service. Each member of the service department is friendly and personable and always is eager to offer assistance as soon as you enter.

Those individuals that I have had contact with at this

Those individuals that I have had contact with at this service department, leave little room, if any, for negative comments or customer service. Each member of the service department is friendly and personable and always is eager to offer assistance as soon as you enter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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