Autohaus on Edens

We have been driving MB cars since 2002 and always look to Autohaus first for buying/servicing our cars. My first encounter was when I had a 2002 ML that I was looking at upgrading. The Benz dealership closest to my house started playing the typical slimy car sales games...low ball trade-in, salesman running back & forth to the sales manager, trying to convince me the sticker price was their cost, etc... We left there & went to 3 other Benz dealerships. Autohaus played it straight and earned my business: reasonable trade-in, minimal haggle games on the new car and no funny business on the finance end (except for trying to get me to purchase wheel warranty). That purchase got me in the door as a customer, their service department and loaner car program have sealed the deal to keep me as a loyal customer from that point on. Gary Lombardi takes care of me every time I need to come in, no matter if it is a warranty issue or a paid service. He's one of the best service people I have ever met. Over the years I have talked with some of the other service people as well. All are highly professional and are 100% on their game with taking care of customers. I have since purchased/leased 6 total cars from them. I will be looking for Benz #7 in a couple of months and they will be my first stop. I always shop the price to keep them honest, but have yet to be let down. Needless to say, I don't shop them too hard any more. Keep up the good work guys. By the way, I'm in Barrington, but drive over 30 min out of my way just to deal with Autohaus. Their service department is that good!

I have purchased vehicles from many different dealerships, AutoHaus is by far the best. They treat you like you actually matter to them.

I bought used ml 350 from this dealer around December 2015 2 headset it missing as promised they will mail to me since then I haven't received anything from them