New 888-677-2856 Dealer Website
Used 888-574-9231 Email Dealer
Service 877-806-1721

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.2
Average based on 23 reviews.
  • Are they good? - I'm on my 7th Benz from them.

    We have been driving MB cars since 2002 and always look to Autohaus first for buying/servicing our cars. My first encounter was when I had a 2002 ...

    Dealer Response

    Tim: Thank you for your recent review. We appreciate your willingness to share your feedback for others to read. Customer satisfaction is key to u...


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    We have been driving MB cars since 2002 and always look to Autohaus first for buying/servicing our cars. My first encounter was when I had a 2002 ML that I was looking at upgrading. The Benz dealership closest to my house started playing the typical slimy car sales games...low ball trade-in, salesman running back & forth to the sales manager, trying to convince me the sticker price was their cost, etc... We left there & went to 3 other Benz dealerships. Autohaus played it straight and earned my business: reasonable trade-in, minimal haggle games on the new car and no funny business on the finance end (except for trying to get me to purchase wheel warranty). That purchase got me in the door as a customer, their service department and loaner car program have sealed the deal to keep me as a loyal customer from that point on. Gary Lombardi takes care of me every time I need to come in, no matter if it is a warranty issue or a paid service. He's one of the best service people I have ever met. Over the years I have talked with some of the other service people as well. All are highly professional and are 100% on their game with taking care of customers. I have since purchased/leased 6 total cars from them. I will be looking for Benz #7 in a couple of months and they will be my first stop. I always shop the price to keep them honest, but have yet to be let down. Needless to say, I don't shop them too hard any more. Keep up the good work guys. By the way, I'm in Barrington, but drive over 30 min out of my way just to deal with Autohaus. Their service department is that good!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Tim: Thank you for your recent review. We appreciate your willingness to share your feedback for others to read. Customer satisfaction is key to us and we are glad that we have delivered that to you over the years! Again, thank you for your positive feedback and your kind words about Gary and our other staff. We look forward assisting you in the years to come. -Mark Tames -General Manager- Autohaus On Edens-847-272-7900- mtames@aoemb.net


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  • top notch customer service

    I have purchased vehicles from many different dealerships, AutoHaus is by far the best. They treat you like you actually matter to them.

    Dealer Response

    Mathias: Thank you for your kind words and your willingness to share your feedback for everyone to read. We are honored to hear that you felt we d...


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    I have purchased vehicles from many different dealerships, AutoHaus is by far the best. They treat you like you actually matter to them.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Mathias: Thank you for your kind words and your willingness to share your feedback for everyone to read. We are honored to hear that you felt we delivered you the "best" expereince. We strive to hear that reaction from each of our customers! We look forward assisting you in the years to come.-Mark Tames -General Manager- Autohaus on Edens


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  • Vince s.

    I bought used ml 350 from this dealer around December 2015 2 headset it missing as promised they will mail to me since then I haven't received an...

    Dealer Response

    Hi Vince: Thank you for communicating to our dealership on Cars.com. I am deeply sorry to hear of your experience. We conduct business with full ...


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    I bought used ml 350 from this dealer around December 2015 2 headset it missing as promised they will mail to me since then I haven't received anything from them

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Vince: Thank you for communicating to our dealership on Cars.com. I am deeply sorry to hear of your experience. We conduct business with full integrity and there is no need to wait any longer to get this problem solved. I want to make sure that you feel comfortable reaching out to us directly instead of using Cars.com as an effective form of communication. Please reach out to me directly and I will personally ensure that you receive a 5-star experience. Regards, -Kevin Crokin -Client Experience Manager -Autohaus on Edens Mercedes-Benz- Northbrook Toyota and Scion -D: 847-664-8145 -kcrokin@aoemb.net


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Service & Repair

About Our Dealership

Dealer on Cars.com since November 2001

Housed in a new, state-of-the-art facility, Autohaus on Edens is located in Northbrook, IL. We provide an unparalleled customer experience geared to make your ownership of the finest automobile in the world even more special. The moment you walk into our showroom you'll note the attention to detail. The service. The fact that we listen to you, not the other way around.

Our commitment to you is reflected in every facet- sales, service, finance and management strive to be creative, flexible and accomodating.