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Mike Haggerty Buick GMC

(214 reviews)
Visit Mike Haggerty Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:30pm
Sunday Closed Closed
New (888) 570-4627 (888) 570-4627
Used (888) 570-6755 (888) 570-6755
Service (888) 488-2890 (888) 488-2890

Reviews

(214 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Haggerty Buick GMC from DealerRater.

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The staff at Mike Haggerty are extremely nice and all...

The staff at Mike Haggerty are extremely nice and all have the most infectious smiles I have ever seen. With their knowledge and expertise, I was more than happy and pleased with my recent car purchase. I had a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I love new cars and usually cannot stand the dealership...

I love new cars and usually cannot stand the dealership process. In the search for a new car for my fiance, it was just one bad dealership after another. Then we decided to go right up the street to our local GMC dealership- Mike Haggerty Buick GMC. My fiance found this Buick Verano that he fell in love with- and I liked it myself so I was encouraged to make a deal. I worked with an awesome Sales Man - John Rad..(he has a super long last name I cannot remember how to spell :) ), he was nice and NOT pushy (I don't respond well to pushy). He made us feel comfortable and took us on test drives and really let us see what we wanted to and he never tried to sway our decisions and ALWAYS had an answer I believed. Once it came to our trade in we started to work with a Mike Lorenzo- which was also great. He was detailed, open, and honest and in the end gave us the best value for our car, so we didnt have to waste time trying to sell it by owner. I am in banking so I value money highly- I am very particular about every purchase my Finace and I make and I was the same about the Verano. Mike worked with me patiently and in the end we had a deal, where I felt completely satisfied and that I was going home not only with a great car my finace loves- but a piece of mind in that I know I didnt get ripped off and that it was a smart purchase. Even at the final stages when another Sales Man (Dan) stepped in to assist (John had a day off)everything still went great. He was very personal and I understood I valued time and helped the process move quickly. Even the finance man- Michael Vela was great. He had the documents ready and explained any questions I had. He also folded everyhting perfect in an envelope for me- which I appreciated because I am orgzanied and he made it really easy to know I had everything I needed from the sale. Overall the entire experience was excellent. If I needed another car I would hope I picked out a GMC or Buick so I could use this dealership again soon. I am sure we will in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great people to do business with. Sales people are...

Great people to do business with. Sales people are great. Management is great. Total sale was easy and quick. I have purchased many cars from this dealership and will continue in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a car from Mike Haggerty was a pleasant...

Buying a car from Mike Haggerty was a pleasant experience. I want to give special thanks to my salesperson-Daniel. Daniel met my needs (monthly payment,style of car). I didn't think I could get a car over $20,000 within my price range, but Daniel made it happen. Actually, my Buick Regal looks better that what I had (Pontiac) and cheaper!! I was vey happy to get a stylish and luxury looking car without the high car note. He introduce me to the service department and they were great. I felt like a celebrity. I have bought many cars/suvs before but was never treated this way. Other dealerships were nice, but they did not go the extra mile to show their appreciation. Yes, I would definitely recommend Mike Haggerty dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service consultants are friendly. The quality of...

The service consultants are friendly. The quality of work is fair!! The overall price for any type of service is extremely too high. Dealership needs to add more service specials for loyal customers. (i.e. Free loaner car, or discounts on servicing your vehicle).

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.
Dealer response

Thank you for your concerns and feedback. We are currently working on making the customer experience even better. Your feedback helps us improve ourselves. Any questions or concerns please ask for Big John and voice your opinion further. Thanks again for the business.

My experience in dealing with both Haggerty Buick and...

My experience in dealing with both Haggerty Buick and Volkswagen has been the best in my 45 years of buying automobiles. The best price was given first and did not have to be haggled. I was treated as though I was the only customer in the place. I was not given a hard sell; which I hate. I was allowed to go and think about it without interference. My first puchase was from Haggerty VW for my daughter, just three months ago. and when I needed a car for myself last week I gave the Haggerty Buick folks a try. I would reccomend Haggerty Buick. Regards, Jack Bonczyk Airline Transport Captain Retired Vice President Penny Lane Schools

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Everyone from the managers to the sales representative I...

Everyone from the managers to the sales representative I believe gave their very best to meet our needs and was more than willing to work with us and we got a great deal. The only thing we didn't like was the paperwork and how long it takes. But I guess that is just the way it goes. Really they did a great job and were very helpful and accomodating I couldn't ask for anything more. Thanks to all that helped get me in my BMW!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have been a customer of Mike Haggerty for over twenty...

I have been a customer of Mike Haggerty for over twenty years, that has involved the purchase of five cars. I have always found his dealership to be helpful, and most important of all great on prices. The service department is professional and gives me outstanding service. I would not hesitate to recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

bad dealer

i called twice !!! didnt get any one to talk to !!!!!went over there also it seems like they have enough buisness they dont need more

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They must sell a lot of vehicles

Tried for 2 weeks, talked to @ emailed 3 different people and could never get an answer to these 2 questions: what color is the veh and what options does it have? They must have enough business that they don't need my $. Looking else where.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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