Berlin City Toyota Lexus of Portland

Excellent customer care and service. Very comfortable waiting area. They really keep you informed during the time you are there.

I had an appointment and they got me in right away! My service was finished before 9am!

Great experience having routine service done. We got the free tire rotation since we previously bought the tires here.

Peter replaced my windshield wipers right when I pulled into the Service area. Very nice of him to do that so I didn't have to wait for the technicians in the service bays to do it as we know service appointments sometimes take longer than we/they anticipate. Appreciated it very much!

Checked a coolant leak that I thought may be related to service provided within last few months. Everything turned out okay and they comped me the service charge. Nice to have responsible service dept that take responsibility for their work.

Was really impressed by Melanie Larcome. She made the car buying process easy and fast.This is my third purchase from Berlin City and recommend them highly. I love my new Rav.

Outstanding!! Britanee does excellent work. My vehicle was ready in 3 Hrs. 50 min., which was within the time promised, 4 Hrs. The Tech. does excellent work as always. The Shuttle Driver, Harvey, is outstanding too. He expedites where he can, and is interesting to talk with. I am most pleased with my service all the way round. I could have not done better. Everybody involved, including the phone appointment representative rate 5 Star service. Thank you.

Melanie was great!!! Financing piece was pathetic- have an appointment and still wait unreasonable time frame

When recall was going to be about four hours, they got the shuttle to take me home and back when the car was ready.

My scheduled maintenance took much longer then expected but the employee Emma was apologetic and kind and I was able to get a thorough check of my vehicle for a reasonable price while waiting in a comfortable waiting room.