Charlies Honda

My visitng brother from Massachusetts had a problem with his exhaust earlier this week, and we came in without an appointment. Mitch handled the matter very professionally, efficiently, and courteously. It was a busy morning for the Service department, but he and the team were extremely helpful and we want to register our thanks and acknowledge the job well done.

No sense of urgency with getting floor mats or visors for my vehicle. Not even the first aid kit. Honday surveys are bought for 10/10s and i would assume the same with their facebook. Maybe was a one off experience? But with no follow up from them i assume its just the way they do business.

Very friendly and curious staff both in sales and on the service side. They DO NOT charge above MSRP! We've bought three cars from this dealer and will continue to do so in the future.

I called several Honda dealerships requesting a Hybrid Accord. The sales person at Charlie’s in Augusta, ME. was the only one who answered my request & explained how to purchase the car I wanted since they didn’t have any at the dealership.. I gave them a deposit & the salesperson stayed in touch with me letting me know each phase of the car’s process - from the manufacture to it’s delivery. I picked up the car & everyone I dealt with at Charlie’s was super! They explained everything in detail. They were understanding, patient, & fair - words I don’t use casually to describe people in service positions. At 80 years old, I have purchased quite a few cars. This experience at Charlie’s Honda was the BEST & EASIEST! Thank you!

Brought my vehicle in for a timing belt, they got right on it and got it done in no time at all. They were really great with communicating with me and let me know what they found for other issues. I will be bringing my vehicle back for more work in the future.

Todd is one of the most thoughtfulness sales managers I’ve worked with. I will be returning.

My husband and I had a fantastic car buying experience today. The team at Charlie's was extremely easy to work with, and it was a very enjoyable experience. We look forward to working with Charlie's again in the future. We highly recommend you give them a call.

I live in Madawaska and purchased a Honda Accord LX from Charlies in Augusta Maine. I negotiated back and forth with Sally Ane a few times and finally ended with an agreed price. I drove down to Charlies today and it was definitely worth the trip. the car was ready and paperwork was a snap. I was out the door in less than 1/2 hour with my new Honda. People are friendly and helpful. Great Savings worth the trip.

What a totally awesome car experience. I know it?s hard to believe? But I absolutely love dealing with everybody at this dealership. They were so knowledgeable and nice? I will definitely be going back!

Went to Charlie's Honda and found a 2018 Civic advertised as certified. Negotiated a price based on that it's certified. Turned out, after I requested the certification report it's not. Surprise! The color listed on Carfax and title indicates it's maroon. It's not, it's black. Was told it is "burgundy black" - that's not what is on the title. Didn't look closely enough at this dirt covered car but strongly suspect it's been repainted and thus not certified although they claimed it was because of a couple of "dings" on the quarter panel The car was too dirty to tell with the photos they sent to me. Tried to renegotiate a price for the misinformation and they politely told me to "go pound sand. " Would you, upon discovering a vehicle is listed and advertised as certified, only to discover it isn't and that the colors advertised don't match up, buy it? What else is wrong with this vehicle?