Heritage Ford

4.9
(1,792 reviews)
Visit Heritage Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed

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New (802) 662-1294 (802) 662-1294
Used (802) 662-1324 (802) 662-1324
Service (802) 662-1306 (802) 662-1306

Inventory

See all 154 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2004.
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles as well as used vehicles of all makes and models. We have been serving customers in Burlington Shelburne Essex Colchester St. Albans and Montpelier since 1994 and since then we have committed ourselves to providing a quality experience to you our customer.
Find the car you're looking for with the H-Team!

Service center

Phone number (802) 662-1306

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–2:00pm
Sunday
Closed

Meet our employees

View all 21 employees View less employees

Reviews

4.9
(1,792 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Ford from DealerRater.

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5.0

Areg did an amazing job.

Areg did an amazing job. I came in with an idea in my head of what I wanted and he helped make that goal a reality. He was a great resource throughout the whole transaction and helped me make a great decision. Would HIGHLY recommend!

5.0

Areg did an amazing job.

Areg did an amazing job. I came in with an idea in my head of what I wanted and he helped make that goal a reality. He was a great resource throughout the whole transaction and helped me make a great decision. Would HIGHLY recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg, and that he and our team were able to help make your dream Ford come true! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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5.0

This was the fourth vehicle I've purchased with Charlie!

This was the fourth vehicle I've purchased with Charlie! Each time has been a great experience. I wouldn't even consider going anywhere else! It was my first time dealing with Theresa, who was fantastic! I was getting service done on my F-250 at the same time, which was also handled very well, thanks Anna!

5.0

This was the fourth vehicle I've purchased with Charlie!

This was the fourth vehicle I've purchased with Charlie! Each time has been a great experience. I wouldn't even consider going anywhere else! It was my first time dealing with Theresa, who was fantastic! I was getting service done on my F-250 at the same time, which was also handled very well, thanks Anna!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Charlie to shop for your vehicles, and that he was able to make shopping for Ford #4 yet another smooth experience! We are also pleased to hear that Anna and our service team were able to make sure your F-250's service appointment went smoothly while you shopped. We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

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4.0

Turner Ede was a wonderful salesperson to work with.

Turner Ede was a wonderful salesperson to work with. I had never bought a car in my own, and he patiently answered all my questions and addressed my concerns. I would highly recommend him if you are looking for a new vehicle.

4.0

Turner Ede was a wonderful salesperson to work with.

Turner Ede was a wonderful salesperson to work with. I had never bought a car in my own, and he patiently answered all my questions and addressed my concerns. I would highly recommend him if you are looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback, and welcome to the Heritage Ford family! We are so glad to hear that you enjoyed working with Turner, and that he and our team were able to help make your first vehicle purchase a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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5.0

Turner and Theresa were both very responsive and made the

Turner and Theresa were both very responsive and made the process as seamless as possible.

5.0

Turner and Theresa were both very responsive and made the

Turner and Theresa were both very responsive and made the process as seamless as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Theresa to shop for and bring home your new Ford, and that everything went smooth for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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5.0

Noah is terrific.

Noah is terrific. Always followed up. When I was out of town, he delivered our new car straight to our garage. Always above and beyond. Thank you!!!

5.0

Noah is terrific.

Noah is terrific. Always followed up. When I was out of town, he delivered our new car straight to our garage. Always above and beyond. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback, and for your kind words for Noah! We are so glad to hear that you enjoyed working with Noah, and that he was able to help make shopping for your family's new Ford a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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5.0

Michael Stock was personable, knowledgeable,

Michael Stock was personable, knowledgeable, accommodating, and patient. I would also like to give a shout-out to Ross Temple, who sent us the first links to find the perfect vehicle for my specific and particular needs. Celeste in the finance department was so friendly, bright, and just plain cool. These are really good people who truly care about their customers and seem to love their jobs. They truly listen and they made a stressful experience fun like it should be. As a tradeswoman, it is not always easy to find service with due respect, and this is one reason I chose Heritage for our 2.7 L, F 150 Ecoboost with a 36 gal extended range fuel tank. Driving it home was smooth and powerful. I am sure it will meet all of our needs. Whether you are new to VT or you have lived here your whole life, the staff at this dealership will treat you right. Believe me, I checked out every dealer from central Vermont in approximately a 100 miles radius, including some pretty good ones in NY and NH. The selection and service at Heritage Ford are beyond compare.

5.0

Michael Stock was personable, knowledgeable,

Michael Stock was personable, knowledgeable, accommodating, and patient. I would also like to give a shout-out to Ross Temple, who sent us the first links to find the perfect vehicle for my specific and particular needs. Celeste in the finance department was so friendly, bright, and just plain cool. These are really good people who truly care about their customers and seem to love their jobs. They truly listen and they made a stressful experience fun like it should be. As a tradeswoman, it is not always easy to find service with due respect, and this is one reason I chose Heritage for our 2.7 L, F 150 Ecoboost with a 36 gal extended range fuel tank. Driving it home was smooth and powerful. I am sure it will meet all of our needs. Whether you are new to VT or you have lived here your whole life, the staff at this dealership will treat you right. Believe me, I checked out every dealer from central Vermont in approximately a 100 miles radius, including some pretty good ones in NY and NH. The selection and service at Heritage Ford are beyond compare.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you enjoyed working with them to shop for your new F-150, and that they were able to help find the perfect fit for your needs. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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5.0

Very impressed with Noah’s professionalism and product

Very impressed with Noah’s professionalism and product knowledge. I will definitely return to Heritage in the future.

5.0

Very impressed with Noah’s professionalism and product

Very impressed with Noah’s professionalism and product knowledge. I will definitely return to Heritage in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bob, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah to shop for your new Ford, and that he was able to help find the perfect fit for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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5.0

Thanks to Theresa Moss for making the financial part of

Thanks to Theresa Moss for making the financial part of the car buying process easy and understandable. Really personable and fun to talk with!

5.0

Thanks to Theresa Moss for making the financial part of

Thanks to Theresa Moss for making the financial part of the car buying process easy and understandable. Really personable and fun to talk with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Theresa to handle the paperwork on your new Ford, and that she made sure everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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5.0

I had a great experience at Heritage Ford.

I had a great experience at Heritage Ford. Michael Stock took good care of me, checking in regularly while we waited for my Maverick. The purchasing process was smooth and enjoyable. Thanks Michael.

5.0

I had a great experience at Heritage Ford.

I had a great experience at Heritage Ford. Michael Stock took good care of me, checking in regularly while we waited for my Maverick. The purchasing process was smooth and enjoyable. Thanks Michael.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael to shop for your new Maverick, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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5.0

Many thanks to Charlie Moriarty, salesperson, and Theresa

Many thanks to Charlie Moriarty, salesperson, and Theresa Moss, business manager, for making my vehicle purchase such an enjoyable experience from start to finish. They are both friendly, professional and helpful, listening to me to help me get what fit MY needs. If you want a pleasant vehicle purchase experience like no other, work with Charlie and Theresa at Heritage Ford!

5.0

Many thanks to Charlie Moriarty, salesperson, and Theresa

Many thanks to Charlie Moriarty, salesperson, and Theresa Moss, business manager, for making my vehicle purchase such an enjoyable experience from start to finish. They are both friendly, professional and helpful, listening to me to help me get what fit MY needs. If you want a pleasant vehicle purchase experience like no other, work with Charlie and Theresa at Heritage Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Whitney, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and Theresa to shop for and bring home your new Ford, and that they were able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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