Heritage Ford Hours
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles
of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
"Find the car you're looking for with the H-Team!"
Read reviews that mention:
Bill was our dealer and he did a great job. He was knowledgable about the two cars we were looking at and able to answer our questions. He was easy going... and pleasant to deal with. Thanks Bill LaBonte! Teresa Palen
Teresa, Glad you liked working with Bill! It's fantastic that he provided such a positive purchasing experience. Thank you for posting. Enjoy your new... Escape! Nora Krom Customer Relations Specialist Heritage Automotive Group
We had an excellent experience working with Chris to find the perfect vehicle that matched our expectations. Chris was easy to communicate with through... the process of finding the right vehicle and made the transaction of the sale seamless. Thank you!
Jen, We appreciate you taking the time to post! It's fantastic that Chris provided such a stellar purchasing experience. Thank you for choosing Herita...ge Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group
Excellent sales and service. Dave Sturgeon is a honest no pressure sales person, I came in told him I wanted a new truck and didn't want to deal with... a bunch of bs. Dave made it happen with the price I was looking for with no back and forth. Communication between departments is great, I can call or text my sales guy(Dave Sturgeon) and he takes the time out of his day to talk with the service department about my issues and develop a plan for any service needed. I would highly recommend Heritage Ford great service at a fair price.
Heath, It's great to hear that you've received excellent service from both our sales and service department! Thank you for your kind words a...bout Dave. We appreciate your business. Nora Krom Customer Relations Specailist Heritage Automotive Group
Totally satisfied with my service. I would recommend Heritage Service to everyone. Clean. Bright. Informative and knowledgeable service agent. Reasonably... priced. Convenient scheduling of appointments.
That's great to hear! We appreciate the recommendation. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automo...tive Group
I recently bought a used Ford Escape Titanium from Bill Labonte at Heritage Ford. I am on love with my vehicle, and see myself staying with this make and... model in the future. I usually dread the car buying process because of the pressure from sales people. That didn???t happen with Bill. He gave me plenty of information and then gave me enough space for decision making. He was approachable and friendly and I felt my experience to be calm, not stressful. Bill had the right level of involvement and honored and respected my decison making process without pressure. It was wonderful to work with him.
Melissa,Thank you for your kind words about Bill! It's wonderful that you enjoyed working with him. We appreciate you taking the time to share your ex...perience.Nora KromCustomer Relations SpecialistHeritage Automotive Group
Dillon did a fantastic job educating me on various vehicles and finding my needs. He was able to answer any questions that I had, and found me a great... car with a 2017 Ford Explorer. The experience was great, and I would recommend Heritage Ford and Dillon to anyone looking for a great car!
Thank you for recommending Dillon and Heritage Ford! It's fantastic that you had such an excellent experience with us. Enjoy your new Explorer! Nora ...Krom Customer Relations Specialist Heritage Automotive Group
I give Bill a five star rating because he works with people to help them get into an affordable great vehicle without giving them a headache.
Thank you for posting. Glad you enjoyed working with Bill! We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive G...roup
We stopped in to our third Ford dealership in VT (Heritage Ford) not expecting anything more than what we had previously experienced in customer service...... From the moment we were approached by Dillon MacHaveren we were cautiously optimistic. Dillon may have the title of salesperson, but the service he provided was completely unexpected and happily welcomed. He was friendly, not pushy all the way through the process. He listened to what we were looking for in a truck and was quick to offer his assistance in finding a truck that had the features we wanted. Dillon answered all of our questions thoroughly about features that we were unfamiliar with and pricing options (this was our first lease in 30+ years of car buying). At every step in the purchase process (mostly done over the phone and text/email as we are located 50 miles from the dealership) DIllon completely surpassed superior customer service and had our perfect truck ready for pick up in a few short days! (Many thanks also to the team behind the scenes, delivery driver and service techs for their part in making this purchase a truly pleasurable experience!) Once we were ready to get to the financing Dillon introduced Abigail Heck to assist us with the particulars of our financing (leasing through our business). Again, we were met with a friendly, knowledgeable and gracious professional. Abby took the time to review all the lease documents with us and answered all our questions. If you are looking to buy a Ford from a team of professionals who really want to help you reach your goals, we highly recommend you stop in to Heritage Ford and ask for Dillon and Abby!
Thank you for your kind words about Dillon and Abby! It's wonderful that they were both so helpful. We appreciate you taking the time share your exper...ience. Nora Krom Customer Relations Specialist Heritage Automotive Group
We have had a number of experiences in purchasing a car, this was one of the best. William Orosz was engaging and easy to work with. He went out of his... way to make the experience a positive one.
It's fantastic that you enjoyed working with William. Thank you for taking the time to post. We appreciate your business! Nora Krom Customer Relation...s Specialist Heritage Automotive Group
Dylan sold me 2 cars in 5 weeks. Awesome experience and I would recommend Dylan and Heritage highly to anyone. No pressure, easy going, and he showed me... everything I wanted to see. He took the time to get to know me and my wife and made recommendations based on our conversations. He helped me through the entire process. We are heritage for life!
Thank you for your recommendation! It's wonderful that Dylan was so helpful. We appreciate you taking the time to post. Nora Krom Customer Relations ...Specialist Heritage Automotive Group