Heritage Ford

4.8
(1,301 reviews)
Visit Heritage Ford
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:30pm
View all hours
Service Sales
Monday 7:30am–5:30pm 9:00am–5:00pm
Tuesday 7:30am–5:30pm 9:00am–5:00pm
Wednesday 7:30am–5:30pm 9:00am–5:00pm
Thursday 7:30am–5:30pm 9:00am–5:00pm
Friday 7:30am–5:30pm 9:00am–5:00pm
Saturday Closed 9:00am–5:00pm
Sunday Closed Closed
New (802) 662-1294 (802) 662-1294
Used (802) 662-1324 (802) 662-1324
Service (802) 662-1306 (802) 662-1306

Inventory

See all 37 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2004.
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles as well as used vehicles of all makes and models. We have been serving customers in Burlington Shelburne Essex Colchester St. Albans and Montpelier since 1994 and since then we have committed ourselves to providing a quality experience to you our customer.
Find the car you're looking for with the H-Team!

Service center

Phone number (802) 662-1306

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 19 employees View less employees

Reviews

4.8
(1,301 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Heritage Ford from DealerRater.

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5.0

I was in and out with my new truck fast and no problems!...

I was in and out with my new truck fast and no problems! A+! Thanks Areg

5.0

This dealership was smooth and easy to deal with. There...

This dealership was smooth and easy to deal with. There were no issues at all!

Dealer response

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Areg and our staff, and that choosing your new vehicle went smoothly! W look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

5.0

Had an incredible experience at Heritage Ford on 10/16! I...

Had an incredible experience at Heritage Ford on 10/16! I came in looking to trade my vehicle for a newer escape. Charlie was exceptional and never pressured me one bit. He cares deeply about his customers and empowers them to make the best decision for themselves. He even worked on taking my ski racks off my trade in vehicle after the bolts got stuck. Theresa was Amazing to work with— she made sure I was well informed and walked through every step with me. She also did not pressure me into certain coverage option add ons and made sure we stayed close to my budget. I cannot thank Heritage enough for making sure I was well taken care of. I love my new Escape!

Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and Theresa, and that they were able to make sure that bringing home your new vehicle went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

5.0

Bill LaBonte and the service department at Heritage Ford...

Bill LaBonte and the service department at Heritage Ford went above and beyond helping my son with his car. Great people, great dealership!! Thank you

Dealer response

Pete, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

5.0

Nathan was EXTREMELY helpful. He listened, answered all...

Nathan was EXTREMELY helpful. He listened, answered all our questions, and was very personable. All in all great experience!

Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

5.0

Jake and Teresa handled all of our needs very well....

Jake and Teresa handled all of our needs very well. Communication was great throughout the process. When we arrived to pick up the truck, everything was exactly like we had discussed and the process was very smooth. I highly recommend Heritage Ford in Burlington, VT.

Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Theresa to shop for your new Ford, and that they were able to make sure everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

5.0

Had a very pleasant experience. Theresa Moss was very...

Had a very pleasant experience. Theresa Moss was very pleasant, informative and helpful thank you.

Dealer response

Robin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Theresa, and that she was able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your new vehicle's first scheduled maintenance visit, Until then, safe travels!

5.0

Thank you to Jake Dwinell, awesome salesman, great follow...

Thank you to Jake Dwinell, awesome salesman, great follow up. Also thank you to Theresa Moss, Financial Service Mgr, answered all questions, awesome help with financing. Thank you guys!

Dealer response

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Theresa to shop for your new Ford, and that they were able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

5.0

Great customer service by everyone we encountered!...

Great customer service by everyone we encountered! Brought my two young boys along because we were on a camping trip, which Areg was so kind enough to have everything ready for me to sign when I got there, and Areg/Theresa were both super accommodating and understanding with two little one there during the process. Such a breeze to get a new F150. We will definitely be back in the future!

Dealer response

Hannah, Thank you for taking the time to share your feedback - We are so glad hear that you and your boys enjoyed shopping for your new truck with Areg and Theresa, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your truck's first scheduled maintenance visit, Until then, safe travels!

5.0

I bought my first new to me car since 2008. We ended up...

I bought my first new to me car since 2008. We ended up getting the exact car we wanted 5 minutes after it got returned from a lease. It only took a few days for them to completely detail and give routine maintenance to the car and we were able to pick it up and head home with a new car! Bill was so helpful about picking what we needed and Abigail was kind and knowledgeable when it came to add ons.

Dealer response

Jennifer, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Abby, and that they were able to make sure that taking home your new Ford went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Read all 1,301 reviews