Goss Dodge Chrysler Ram Jeep

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
608 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 28, 2020

    Jedman Snow helped me lease a new Jeep Compass. He was very nice and I didn't make it easy for him. He was able to meet me wear I needed to be price wise.... I would recommend him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 27, 2020

    Scott Constantine in sales was a joy to work with. He was personable and took the time to answer questions. The Jeep Unlimited that we purchased has been... outstanding.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • December 18, 2017

    I was skeptical at first buying a new car since I'm from New York and Goss is in Vermont. Wow, did I get lucky with these folks! The whole process was... simply fantastic. My sales representative was terrific and so was the rest of the staff. I got a great deal and my new car was delivered to me 2.5 hours away in New York at no extra cost. All of the people I dealt with were professional, courteous and friendly. I am still amazed. I also love my new Durango. It is new of course but I really love it. So if you are looking for a great dealership go to Goss!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Daniel - We appreciate the kind words and recommendation very much and are glad to know that your experience was terrific. Thanks for your business... and enjoy your new Durango!

  • 5.0 out of 5
    August 20, 2020

    I had a great experience buying a used car from Goss Dodge. Clem helped me out with showing me the car, explaining to me about the car, and making the... overall experience easy and fun. He is a terrific salesman that really helped to make my car buying experience a great one. Goss Dodge was friendly, clean, and they gave me time and space to make my decisions without being pushy.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    July 29, 2020

    Supply and demand! Needed to get sensors put into Jeep Liberty tires. Dealer is the only place locally that could put the sensors in and program them.... I called to make an appointment and the admin staff were very helpful to move things around and get me in. Arrived and they began the work, of course telling me that 10 other things need to be repaired (to be expected when you visit a dealer and when you have a rusty vehicle). 2 hours later my car is finished and a charge for tire removal/mounting and sensor installment was paid. They inform me that the light is a bugger to turn off and if it doesn't after driving 3-5 miles call them back and they will figure it out. Well after driving 25 miles home it didn't shut it. I call them the next morning and inform them of the issue, they tell me to come in so they can turn it off. So I drive 25 miles back to the shop to do so. When I arrive (for what I thought would be a quick light thing), I am told they need to re-lift to figure out the problem. Confused.. problem. Hum. I just paid for this and waited for this to be fixed the day before. I inform them that I do not have hours of time and need the issue fixed in 20 minutes. So after speaking to the manager they quickly lift the car and do a scan. They come back to me saying another sensor is reading it needs to be repaired (hum. I'm thinking to myself, why didn't this show yesterday) and I will have to pay the tire mount fee again, in addition to the cost of the sensor and it will be longer than 20 minutes. I respond, "NO, I will not pay the mounting fee again, I paid that yesterday and all of this should have been completed yesterday. I'll pay for the additional sensor that suddenly needs repair and I need the work to be completed ASAP. Manager comes over and says the mounting fee is per tire and I will have to pay that again. I informed him that I was charged a standard mounting fee yesterday and all tires were included. He proceeds to tell me that yesterday this tire programmed fine but they couldn't get the light switch to trigger off, today it is showing defective sensory. I responded that if yesterday things were not triggering off, maybe this should have been looked at YESTERDAY. He informed me that things could not be done in the 10 minutes I had left and asked if I could bring it back that day or on a later date. I informed him that I did not have that availability in my schedule and would be writing a review to report my dismay. So ultimately I feel as though the shop should never had given me my car back yesterday until the light was gone. If they were mind-boggled that the sensor wouldn't turn off, they should have re-scanned the tires or taken it for a 5 mile ride to see if the light would disappear. Never-mind that I definitely feel as though I was being taken advantage of. I feel as though they knew another sensor needed to be repaired and had me leave knowing that I would be back tomorrow to pay for another sensor and another mounting fee. Fortunately for this shop they know they are the only one around that can do a job like this! So many people are forced to visit due to supply and demand. Unfortunately for this shop I would rather not get something repaired then pay someone my hard earned money when I am being taken advantage of. On to the next Jeep dealer I go!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 23, 2020

    Kristina at Goss Jeep was wonderful to work with. Not only did she push to get me into the perfect newer vehicle she also stayed under budget. Look forward... to doing business with her in the future.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 11, 2020

    Big Thanks to Clement for making our whole purchase experience good. Love the car and happy with the excellent service we received. The dealership was... wonderful when issues arised and got right on it immediately and got everything resolved quickly.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 11, 2020

    From T. and J. - 5 stars to salesman Noel Liddy for making our auto semi online purchase such a genuine pleasure during these challenging times!!!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 15, 2020

    I always wanted to have a Jeep in my garage and Jay Katon made it happen! The car search experience was made easy with Jay's friendliness and product knowledge.... Delivery was made easy with the dealerships ingenuity during the Pandemic. Hats off to the whole Goss team team! One more thing, Jay Katon went out of his way to help make this a great occasion even in these trying times.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 4, 2020

    Everything was a piece of cake! Most of it on the phone or in emails, drop off my car, pick up the new one, snow shovel the paperwork, head home. Best... lease experience ever!

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    Shopped for a new car
    Did make a purchase
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