Napleton Autowerks Loves Park

4.7
(100 reviews)
Visit Napleton Autowerks Loves Park
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (815) 315-9640 (815) 315-9640
Used (815) 315-9550 (815) 315-9550
Service (815) 315-9554 (815) 315-9554

Inventory

See all 157 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2019.
At Napleton Auto Group we are dedicated to providing each customer with the best service we can possibly provide.

Customer satisfaction is the single most important focus of our business just as it has been since we opened the first dealership in 1931 with a philosophy of "Common Courtesy". Simply put we treat our customers the way we would like to be treated. We want every customer's experience to be as timely comfortable and satisfying as possible.

For over 80 years the Napleton family has made sure that nothing is more important than our commitment to your satisfaction.
Customer Care Beyond Compare!

Service center

Phone number (815) 315-9554

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.7
(100 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Big Shout Out to Jude

We purchased a used Truck from Michael Molina (Jude). We were very happy working with Jude and this experience was a great one. Would recommend that you contact Jude if you are interested in buying from Napleton Autowerks Loves Park.

5.0

Excellent customer service

Excellent customer service, Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

5.0

Great Experience!

We had worked with Justin Reid in the past when purchasing a vehicle and were so pleased that we called him again for another one. Despite all the covid restrictions, our experience was great and we were extremely pleased with the way he handled our transaction. Business manager Jim Schaffer also made all the paperwork that is necessary go quickly and smoothly. We will definitely recommend this dealership to our friends.

5.0

Incredible experience!!

Amber made the process so easy. We were in a very tough situation as our car died yesterday. She worked through everything with the purchase and financing over the phone. When the financing was approved for a brand new car she came and picked us up. Jim in financing went above and beyond as well. We will never by a car from anywhere else!

5.0

Justin is AMAZING

Justin is great. got me everything I wanted and more at a fair price. He is knowledgeable and friendly. I will send all my friends and family to him. If you are looking for a luxury vehicle. He is the man

1.0

Dishonest pricing $1,000 above advertised

They had their vehicle priced $1,000 above advertised and called it a conditioning fee which I’ve never heard of and his dishonest . Do not buy from them .

5.0

Email questions answered

I sent questions via email which were promptly answered included my requested additional photos. I am continuing to correspond with this dealer and hope to eventually make a purchase of a used high quality vehicle.

1.3

Do not buy a car from here period

I bought a car from here and less then 5 days it took a xxxx on me . I paid over 1,000 in repairs before I even made my first payment. They did not fix it for free now it’s still about a month and I have oil all over my driveway . The dudes are crooks . I mean this when I say it . I will tow there peice if xxxx infront off there business and protest how xxxxty there cars are .

5.0

Thank you!!

Just want to say Thank you to Justin Reid and Larry for helping me buy my first vehicle. The process was efficient and i appreciated the sincerity and helpfulness.

5.0

Excellent Service from Matt and Rob!

Thank you, Matt and Rob, for making the process of buying a car so easy! Thank you, Matt, for explaining so patiently all the features of the car and showing the lane watch to me while driving. A Smart Car is a wonder to drive and behold! Love my red 2019 Honda Fit!

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