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O'Neill's Chevrolet Inc.

(158 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 4:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–4:30pm
Tuesday 8:30am–7:00pm 7:00am–4:30pm
Wednesday 8:30am–7:00pm 7:00am–4:30pm
Thursday 8:30am–7:00pm 7:00am–4:30pm
Friday 8:30am–6:00pm 7:00am–4:30pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (888) 290-5614 (888) 290-5614
Used (888) 290-5615 (888) 290-5615
Service (888) 237-1464 (888) 237-1464

About our dealership

This seller has been on Cars.com since September 2024.
O'Neill's Chevrolet Buick is one the oldest Chevrolet dealers in the state. We have been in business since 1920. Over ninety five years. O'Neill's is owned and operated by Sullivan Automotive with three other locations in Torrington. Offering Chevrolet Buick GMC Cadillac Jeep Chrysler Dodge Ram and HONDA. You can count on O'Neill's and the Sullivan Automotive for an easy car buying process and great service after the sale. We are a full service dealership including a body shop for any unfortunate collision needs. Come check out O'Neill's Chevrolet and Buick..
Say YES To Sullivan !!!

Service center

Phone number (888) 237-1464

Service hours

Monday
7:00am–4:30pm
Tuesday
7:00am–4:30pm
Wednesday
7:00am–4:30pm
Thursday
7:00am–4:30pm
Friday
7:00am–4:30pm
Saturday
Closed
Sunday
Closed

Reviews

(158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Neill's Chevrolet Inc. from DealerRater.

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We had an oil pressure issue in our vehicle, got it towed

We had an oil pressure issue in our vehicle, got it towed to O?Neill?s Chevrolet in Avon. Connecticut. Their service department repaired our vehicle and returned it within a week. Thank you guys great work.!!

We had an oil pressure issue in our vehicle, got it towed

We had an oil pressure issue in our vehicle, got it towed to O?Neill?s Chevrolet in Avon. Connecticut. Their service department repaired our vehicle and returned it within a week. Thank you guys great work.!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I like the staff they're always helpful and able to

I like the staff they're always helpful and able to discuss whatever your issue is. The dealership is also nice to wait. Michelle and Jose are always really helpful.

I like the staff they're always helpful and able to

I like the staff they're always helpful and able to discuss whatever your issue is. The dealership is also nice to wait. Michelle and Jose are always really helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This dealership damaged my car while there for repairs

This dealership damaged my car while there for repairs for a week long period. They accepted zero responsibility and are rude and disrespectful to boot. Don?t deal with them under ANY circumstances! MY OPINION

This dealership damaged my car while there for repairs

This dealership damaged my car while there for repairs for a week long period. They accepted zero responsibility and are rude and disrespectful to boot. Don?t deal with them under ANY circumstances! MY OPINION

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They took care of my issue with ease!

They took care of my issue with ease! Very nice people both in sales and service! I would recommend them for sure.

They took care of my issue with ease!

They took care of my issue with ease! Very nice people both in sales and service! I would recommend them for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service, appointment was for oil change, the

Excellent service, appointment was for oil change, the service team performed a courtesy safety and equipment inspection a found a few minor issue that were remedied, especially a removal of the mouse nest in the cabin filter. As always, service team performance was excellent.

Excellent service, appointment was for oil change, the

Excellent service, appointment was for oil change, the service team performed a courtesy safety and equipment inspection a found a few minor issue that were remedied, especially a removal of the mouse nest in the cabin filter. As always, service team performance was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Was told one thing then charged another.

Was told one thing then charged another. Completely ripped off. Never will go there again. And I’ll make sure no one else I know will either

Was told one thing then charged another.

Was told one thing then charged another. Completely ripped off. Never will go there again. And I’ll make sure no one else I know will either

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Not happy with service and customer service.

Not happy with service and customer service. Took 4 hours just to diagnose my issue on my car just to find out it will be $1900. I had no mode of transportation after drop off esp after I specifically mentioned wanting to wait for it. Spent $30 on Uber both ways. The excuse was there is already other waiters but I my form also had me waiting too. Jose apparentlY was too busy with other projects. Will not be coming back here. I was able to find a solution elsewhere

Not happy with service and customer service.

Not happy with service and customer service. Took 4 hours just to diagnose my issue on my car just to find out it will be $1900. I had no mode of transportation after drop off esp after I specifically mentioned wanting to wait for it. Spent $30 on Uber both ways. The excuse was there is already other waiters but I my form also had me waiting too. Jose apparentlY was too busy with other projects. Will not be coming back here. I was able to find a solution elsewhere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Service department provides exceptional customer service.

Service department provides exceptional customer service. I have a special needs situation at home - they always arrange for return delivery of my vehicles to help with logistics of family care.

Service department provides exceptional customer service.

Service department provides exceptional customer service. I have a special needs situation at home - they always arrange for return delivery of my vehicles to help with logistics of family care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fantastic service!

We had a great experience purchasing a pre-owned vehicle recently. They went above and beyond to work within a tight timeline and provide excellent service. We live four hours away, and would drive the distance to work with them again.

Fantastic service!

We had a great experience purchasing a pre-owned vehicle recently. They went above and beyond to work within a tight timeline and provide excellent service. We live four hours away, and would drive the distance to work with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Heather, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!

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Stuff

Good . Nice people . Very clean . Easy access . Been going there over 50 years .

Stuff

Good . Nice people . Very clean . Easy access . Been going there over 50 years .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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See all 158 reviews