O'Neill's Chevrolet Buick

Started looking at their website for a late model used GM with low mileage. Found 2 that interested me, so I made an appointment to see them with Charlie... Melnick, the Salesman. Decided the Verona wasn't quite what I was looking for but the 2016 Chevy Cruz was promising. We took the Cruz for a drive, and this was it-the car I was looking for. I liked working with Charlie, he was honest. low key, and he listened and answered our questions. Signed the deal on Tues, and picked it up on Saturday as we asked. The following part is impressive: After they already had our money and we had the registration they didn't abandon us. Charlie STILL took the time to familiarize us with all the operating features of the vehicle before we drove off. He even helped us set up out Onstar account. OnStar is only available on GM vehicles. Try it. I have never seen the kind of service ONeill's gives it's customer from any other dealership of any other make of car. Our first, but not our last car from O'Neill. Both Charlie Melnick and Lou the Finance Manager, were pleasant, informative and knowledgable of the GM cars. O'Neills has a great location at the intersection of RT 44 and 202/10 in Avon. If you are seriously looking for a car look no further.

scheduled an oil change , everything was prompt and professional

A few days ago I stopped by to inquire about an 07' infiniti that they had listed on cars.com. I went in with the usual dealership feeling in my stomach... and was not looking forward to the experience. However, Rich the sales guy was amazing. Low pressure, he didn't rush me, and he answered all my questions honestly. It was the best car buying experience of my life. Not to mention I was out of there in 30 minutes a few days later when I made the final purchase. Thanks guys for making my visit stress free!

The service department at O'Neill's is professional and efficient. They keep customers informed throughout the service process and don't perform extra... services without a thorough consultation. The waiting area is clean and equipped with chairs that make laptop use easy. Very nice to be able to get work done while waiting.

I have regular servicing at your dealer ship. I didn't pass emissions recently so I needed to get repairs to pass, and I plan to go tomorrow. The service... department reviewed the issues that needed addressing to fix the problem.

low tire pressure indicator still showed low pressure after owner used air pump. Dealer checked all tires and reset the indicator in less than 30 minutes... with no charge.

I have no issues bringing in my car for service; friendly and clean dealership. I deal with the same workers each time; Ray - service consult & Cory -... mechanic. Pleased with their services.

The staff was very friendly and accommodating. My questions were answered. The test drive went well. My shortcomings made it a hard to adjust to all... the features. I'm still working on the app and manual to understand my vehicle. I read the manual to discover there is a 500 mile break in period. A simulated unit would be helpful to learn about the features. There is no blame,that's just the way things are at this time. Overall things went well.

Ray and the service department are the best. They are always on time and on budget.

We started negotiations over the phone in up state NY then drove to Avon, CT to finish our transaction. We were worried once we arrived there would be... some kind of "catch". We were pleasantly surprised when the transaction was in fact easy and straightforward. Everyone at the dealership was incredibly friendly and accommodating. Knowing we had a distance to drive home, they even treated us to lunch as we were waiting for our new car. We have bought and sold many cars. This was the best car buying experience that we've had at a dealership! Andy and MaryAnn Fischler