Reviews
We had an oil pressure issue in our vehicle, got it towed
We had an oil pressure issue in our vehicle, got it towed to O?Neill?s Chevrolet in Avon. Connecticut. Their service department repaired our vehicle and returned it within a week. Thank you guys great work.!!
We had an oil pressure issue in our vehicle, got it towed
We had an oil pressure issue in our vehicle, got it towed to O?Neill?s Chevrolet in Avon. Connecticut. Their service department repaired our vehicle and returned it within a week. Thank you guys great work.!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I like the staff they're always helpful and able to
I like the staff they're always helpful and able to discuss whatever your issue is. The dealership is also nice to wait. Michelle and Jose are always really helpful.
I like the staff they're always helpful and able to
I like the staff they're always helpful and able to discuss whatever your issue is. The dealership is also nice to wait. Michelle and Jose are always really helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership damaged my car while there for repairs
This dealership damaged my car while there for repairs for a week long period. They accepted zero responsibility and are rude and disrespectful to boot. Don?t deal with them under ANY circumstances! MY OPINION
This dealership damaged my car while there for repairs
This dealership damaged my car while there for repairs for a week long period. They accepted zero responsibility and are rude and disrespectful to boot. Don?t deal with them under ANY circumstances! MY OPINION
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They took care of my issue with ease!
They took care of my issue with ease! Very nice people both in sales and service! I would recommend them for sure.
They took care of my issue with ease!
They took care of my issue with ease! Very nice people both in sales and service! I would recommend them for sure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, appointment was for oil change, the
Excellent service, appointment was for oil change, the service team performed a courtesy safety and equipment inspection a found a few minor issue that were remedied, especially a removal of the mouse nest in the cabin filter. As always, service team performance was excellent.
Excellent service, appointment was for oil change, the
Excellent service, appointment was for oil change, the service team performed a courtesy safety and equipment inspection a found a few minor issue that were remedied, especially a removal of the mouse nest in the cabin filter. As always, service team performance was excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Was told one thing then charged another.
Was told one thing then charged another. Completely ripped off. Never will go there again. And I’ll make sure no one else I know will either
Was told one thing then charged another.
Was told one thing then charged another. Completely ripped off. Never will go there again. And I’ll make sure no one else I know will either
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Not happy with service and customer service.
Not happy with service and customer service. Took 4 hours just to diagnose my issue on my car just to find out it will be $1900. I had no mode of transportation after drop off esp after I specifically mentioned wanting to wait for it. Spent $30 on Uber both ways. The excuse was there is already other waiters but I my form also had me waiting too. Jose apparentlY was too busy with other projects. Will not be coming back here. I was able to find a solution elsewhere
Not happy with service and customer service.
Not happy with service and customer service. Took 4 hours just to diagnose my issue on my car just to find out it will be $1900. I had no mode of transportation after drop off esp after I specifically mentioned wanting to wait for it. Spent $30 on Uber both ways. The excuse was there is already other waiters but I my form also had me waiting too. Jose apparentlY was too busy with other projects. Will not be coming back here. I was able to find a solution elsewhere
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service department provides exceptional customer service.
Service department provides exceptional customer service. I have a special needs situation at home - they always arrange for return delivery of my vehicles to help with logistics of family care.
Service department provides exceptional customer service.
Service department provides exceptional customer service. I have a special needs situation at home - they always arrange for return delivery of my vehicles to help with logistics of family care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic service!
We had a great experience purchasing a pre-owned vehicle recently. They went above and beyond to work within a tight timeline and provide excellent service. We live four hours away, and would drive the distance to work with them again.
Fantastic service!
We had a great experience purchasing a pre-owned vehicle recently. They went above and beyond to work within a tight timeline and provide excellent service. We live four hours away, and would drive the distance to work with them again.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Heather, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
Stuff
Good . Nice people . Very clean . Easy access . Been going there over 50 years .
Stuff
Good . Nice people . Very clean . Easy access . Been going there over 50 years .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, we are very happy to have provided you with such a positive experience! We hope you have a great day!