Reviews
They were fast clean on time and considerate. The waiting room clean and comfortable while I waited for my service to be completed.
They were fast clean on time and considerate. The waiting room clean and comfortable while I waited for my service to be completed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
O'Neill's service department has always been very easy and pleasant to work with. Michelle has been extremely helpful making service appointments and guiding me through the maze of GM's product offerings and requirements.
O'Neill's service department has always been very easy and pleasant to work with. Michelle has been extremely helpful making service appointments and guiding me through the maze of GM's product offerings and requirements.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2018 Suburban was brought in for running rough approximately four months after a 90K tune up - dealer stated nothing wrong. Vehicle was brough to another shop that cleaned fuel injectors and replaced the recently changed spark plugs - vehicle now runs smoothly with better performance. Will not return to O'Neill's for service.
2018 Suburban was brought in for running rough approximately four months after a 90K tune up - dealer stated nothing wrong. Vehicle was brough to another shop that cleaned fuel injectors and replaced the recently changed spark plugs - vehicle now runs smoothly with better performance. Will not return to O'Neill's for service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Jose kept me informed of the work that my car needed and the cost. When I picked up my car it was raining so Jose brought my car to the door so I wouldn't have to walk through the lot to get it in the rain! He provided excellent, kind customer service!
Jose kept me informed of the work that my car needed and the cost. When I picked up my car it was raining so Jose brought my car to the door so I wouldn't have to walk through the lot to get it in the rain! He provided excellent, kind customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We had an oil pressure issue in our vehicle, got it towed to O?Neill?s Chevrolet in Avon. Connecticut. Their service department repaired our vehicle and returned it within a week. Thank you guys great work.!!
We had an oil pressure issue in our vehicle, got it towed to O?Neill?s Chevrolet in Avon. Connecticut. Their service department repaired our vehicle and returned it within a week. Thank you guys great work.!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I like the staff they're always helpful and able to discuss whatever your issue is. The dealership is also nice to wait. Michelle and Jose are always really helpful.
I like the staff they're always helpful and able to discuss whatever your issue is. The dealership is also nice to wait. Michelle and Jose are always really helpful.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership damaged my car while there for repairs for a week long period. They accepted zero responsibility and are rude and disrespectful to boot. Don?t deal with them under ANY circumstances! MY OPINION
This dealership damaged my car while there for repairs for a week long period. They accepted zero responsibility and are rude and disrespectful to boot. Don?t deal with them under ANY circumstances! MY OPINION
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They took care of my issue with ease! Very nice people both in sales and service! I would recommend them for sure.
They took care of my issue with ease! Very nice people both in sales and service! I would recommend them for sure.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, appointment was for oil change, the service team performed a courtesy safety and equipment inspection a found a few minor issue that were remedied, especially a removal of the mouse nest in the cabin filter. As always, service team performance was excellent.
Excellent service, appointment was for oil change, the service team performed a courtesy safety and equipment inspection a found a few minor issue that were remedied, especially a removal of the mouse nest in the cabin filter. As always, service team performance was excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Was told one thing then charged another. Completely ripped off. Never will go there again. And I’ll make sure no one else I know will either
Was told one thing then charged another. Completely ripped off. Never will go there again. And I’ll make sure no one else I know will either
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair