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Bolles Motors

(1,094 reviews)
Visit Bolles Motors
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2019 consumer dealer award
New (860) 458-7083 (860) 458-7083
Used (860) 458-7088 (860) 458-7088
Service (860) 544-9059 (860) 544-9059

Reviews

(1,094 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bolles Motors from DealerRater.

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excellent service with friendly staff and overall

excellent service with friendly staff and overall communication is great. Sales staff is very knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 4 star review

MIKE SKURKO & BRIAN BOLLES were both OUTSTANDING!

MIKE SKURKO & BRIAN BOLLES were both OUTSTANDING!!! I made an unplanned visit to BOLLES to look at new cars. I was assisted with multiple test drives and ended up buying a new 2024 Jeep Grand Cherokee that same night. The day I picked up my new Jeep, Mike went over EVERYTHING with me, he has the patience of a Saint, honest & knowledgeable, I was so impressed — BEST car salesman I’ve ever met!! This is my 2nd Jeep bought from BOLLES. I specifically wanted to buy again from BOLLES, as I am always made to feel comfortable and reassured by Brian Bolles and the sales and service departments. I love my new Jeep and will be back in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review

Great service very knowledgeable and care and respect

Great service very knowledgeable and care and respect your vehicle. Very pleasant and great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review

I’ve been going there now for many years.

I’ve been going there now for many years. I like going to a dealership that I can trust. And has a first rate service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review

Worst car purchase ever.

Worst car purchase ever. Bought a used vehicle, was lied to about how many miles was on it. (Have proof of the VIN number from the day of sale). I picked it up with over 3,000 miles more than expected. They claim they review all these systems before the customer takes possession. Don’t let that fool you. They may have “checked it” but did nothing about it. The vehicle needs a front end alignment, tire rotation, an oil change, and the motor sounds like an army tank. An oil change! They give you 3 free, well when you allow to pick up a vehicle is at 59% for needing an oil change and the last change was due in March you would have thought they would have had the courtesy to change it rather than making the consumer be put out right away for something so simple. Not sure how new cars are coming off their lot, but the used care manager should be fired. The salesperson I dealt with was nice but in retrospect lied to me about the mileage. I picked it up 4 days after making the deal with 3,000 additional miles on it! Hmm. The finance manager was by far the worst. He used bully tactics to try to get me to buy an extended service warranty and had no empathy or resolution to my concerns. So, take this information and use caution if you ever think you may want to purchase from Bolles Motors. I sure never will and I am taking my proof and concerns elsewhere since they couldn’t be bothered with me once I drove off the lot with my piece of ……

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are sorry you feel this way. Your salesperson Sean Lebaron has trying to contact you multiple time. Please return Seans call so we can find a suitable resolution for you. 860-875-2595

Steve in service has gone above and beyond to ensure my

Steve in service has gone above and beyond to ensure my vehicles receive the necessary Service. He takes the time to answer all my questions and ensures all warranty items are addressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review

Great job!

Great job!Fabulous customer service! A pleasure to deal with! I keep returning for needed repairs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review

Excellent service very professional l love my truck I

Excellent service very professional l love my truck I would highly recommend Bolles motors to all my friends thanks Carlo Bocchino

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review

Very professional and prompt with service.

Very professional and prompt with service. Communication was very clear and they helped me work with dodge for a warranty claim

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review

They are very professional and helpful.

They are very professional and helpful. I have confidence when I have any problems with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review