Reviews
Jimmy understood what I was looking for and got it for
Jimmy understood what I was looking for and got it for me. I would recommend him to others
Jimmy understood what I was looking for and got it for
Jimmy understood what I was looking for and got it for me. I would recommend him to others
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a great experience.
It was a great experience. They did everything quickly kept me up to speed with everything and had a comfortable waiting area to sit in.
It was a great experience.
It was a great experience. They did everything quickly kept me up to speed with everything and had a comfortable waiting area to sit in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I like this dealership a lot and they repaired my car,
I like this dealership a lot and they repaired my car, which I am happy about. I bought my Buick Encore at Scranton and am happy with the car The only part that I am unhappy with is paying $212 for the diagnostic test. The diagnostic test should have been refunded when I paid $2500 for the repair. Also, I told you all what the problem was by name, turbo, when I called for the appointment and dropped the car off. I’ve been told that the turbocharger is a known problem in GM cars over 70k miles and the repair is covered in other models. Yet I still paid $212 for a diagnostic test. Do you see my point? Would you be happy about paying for this service?
I like this dealership a lot and they repaired my car,
I like this dealership a lot and they repaired my car, which I am happy about. I bought my Buick Encore at Scranton and am happy with the car The only part that I am unhappy with is paying $212 for the diagnostic test. The diagnostic test should have been refunded when I paid $2500 for the repair. Also, I told you all what the problem was by name, turbo, when I called for the appointment and dropped the car off. I’ve been told that the turbocharger is a known problem in GM cars over 70k miles and the repair is covered in other models. Yet I still paid $212 for a diagnostic test. Do you see my point? Would you be happy about paying for this service?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Like that it is small and family owned .
Like that it is small and family owned . my only obstacle is the sticker they put on your windshield has only 5 000 miles and 6 months for the next oil change should be 7500 or when the percentage runs out
Like that it is small and family owned .
Like that it is small and family owned . my only obstacle is the sticker they put on your windshield has only 5 000 miles and 6 months for the next oil change should be 7500 or when the percentage runs out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Frank was very knowledgeable and was able to get us in
Frank was very knowledgeable and was able to get us in and out at the requested time we needed.
Frank was very knowledgeable and was able to get us in
Frank was very knowledgeable and was able to get us in and out at the requested time we needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional good with answering questions and with
Professional good with answering questions and with advice on taking care of a potential problem
Professional good with answering questions and with
Professional good with answering questions and with advice on taking care of a potential problem
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good number of people I came in contact were very
Good number of people I came in contact were very friendly and was supported of my concerns and issues
Good number of people I came in contact were very
Good number of people I came in contact were very friendly and was supported of my concerns and issues
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very helpful and informative.
Everyone was very helpful and informative.. They updated me at every point of the maintenance service and it was done expeditiously. Also, the sales people are especially helpful. Steve Mazza and Dave DeLeon are the greatest!
Everyone was very helpful and informative.
Everyone was very helpful and informative.. They updated me at every point of the maintenance service and it was done expeditiously. Also, the sales people are especially helpful. Steve Mazza and Dave DeLeon are the greatest!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My car was taken in as an emergency and was fixed that
My car was taken in as an emergency and was fixed that day. My car was washed and ready for me.
My car was taken in as an emergency and was fixed that
My car was taken in as an emergency and was fixed that day. My car was washed and ready for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone at the dealership was a class act.
Everyone at the dealership was a class act. I will definitely be coming back in the future for service.
Everyone at the dealership was a class act.
Everyone at the dealership was a class act. I will definitely be coming back in the future for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair