Artioli Chrysler Dodge Ram

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3.5
(77 reviews)
Visit Artioli Chrysler Dodge Ram
Sales hours:
Service hours:
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Service Sales
Monday 7:30am–6:00pm 9:00am–8:00pm
Tuesday 7:30am–6:00pm 9:00am–8:00pm
Wednesday 7:30am–6:00pm 9:00am–8:00pm
Thursday 7:30am–7:00pm 9:00am–8:00pm
Friday 7:30am–6:00pm 9:00am–6:00pm
Saturday 7:30am–1:00pm 9:00am–5:00pm
Sunday Closed Closed
New (860) 756-0935 (860) 756-0935
Used (860) 616-0748 (860) 616-0748
Service (860) 254-4060 (860) 254-4060

Inventory

See all 155 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2021.
We are a family owned dealership since 1975 and your satisfaction is always our number one priority! We offer free oil changes up to 100K miles with your new or Chrysler certified vehicle purchased through our dealership. Please contact Rick McAvay the Artioli Internet Manager at rmcavay@artiolidodge.com and he will make sure the vehicle is available for you to come down for a test drive!
Family Owned and Operated Since 1975

Service center

Phone number (860) 254-4060

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–1:00pm
Sunday
Closed

Reviews

3.5
(77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

bring your business elsewhere!

Buying a car from Artioli has been an absolute chore. It took them over 2 weeks to get the paperwork right, over 3 weeks to get the truck home, and it’s been an entire month and they still haven’t called for the “promised parts” they were supposed to replace before I even drove it home. Their communication has been horrible, they don’t call back and don’t answer the phone after the sale. It took them 5 extra days just to register my vehicle. It’s been a nightmare buying a car here. I spent $35,000 on a headache. Should I mention all the little fees they tack on at the time of sale? I do not recommend buying a car here.

5.0

Jeep repaired in spite of the shop fire

My Jeep Liberty was brought there by the dealer I bought it from for repair of a coolant pressure problem , they had been working on it prior to the fire they had in the service dept and parts of it were in the fire, they were able to put a replacement engine in it and now it’s back on the road, thanks to Leo and Jen and the guys in the service dept for their effort with the main building gone they are working out of small garages and trailers on the property, not the most ideal conditions but they got it done !

5.0

I brought my jeep sahara from Artioli Dodge almost 3

I brought my jeep sahara from Artioli Dodge almost 3 months ago.Shortly after i brought the jeep the dealer had burnt down in flames.Dan my salesman had done the best he could under the circumstances.Finally received my floor mats yesterday 7/26.And i gave dan and the dealer a rating of 5.He did the best he could under these circumstances.

5.0

I brought my vehicle in for service and they were so

I brought my vehicle in for service and they were so easy to deal with. My service representative was Kimberly and she was super helpful and after talking to her for a few min a realized she really knew her cars and was very good at her job. My car was fixed in a few days ( cheaper than I thought ) and I was impressed. I would recommend these guys to anybody. Tony. AGAWAM MASS.

2.0

Purchased my vehicle there, new in 2015.

Purchased my vehicle there, new in 2015. No complaints with the purchase or vehicle. Brought it for service recently for oil, transfer case and differential oil changes. Also Tire Rotation, wheel balance, and replacement of the fuel level sensor, a common issue that had been done previously there 5 years ago ago. They (wanted to) charged me $703 dollars for the service not including the fuel level sensor. They wanted another $680 for that! When I went to pick up the vehicle I went through the itemized bill. They tried to charge me a 75 dollar diagnostic fee for the fuel level sensor issue even though I explained to them exactly what the issue was and that its a common issue and even though they didnt fix it! They also individually charge you for each individual item. $70 dollars labor for front diff fluid change, $70 dollars labor for rear diff fluid change, $70 dollars labor for transfer case fluid change? $210 dollars labor for three items that you do simultaneously in about 45min. But they’ll tell you: “We have a half hour minimum labor charge”. Ya per. Each little item, ridiculous! The only item on the bill that was reasonable was the oil and filter change, $60 bucks. I only gave them 2 stars because they gave me a vehicle to use (because they were also doing 4 recall items) and the oil change fee was realistic. Other than that be ready to take a second mortgage out on your house to get your vehicle fixed. I guess it stings a little more than the usual because on top of everything else I bought the vehicle there? And on top of that its a bit short sighted on their part as I’m getting pretty close to getting a new vehicle and their dealership certainly wont be on my short list. GET THE ESTIMATE FIRST! You’ll probably end up going somewhere else…….anywhere else.

5.0

Victoria in sales!! She was awesome

Tori from sales was great!!! Please commend her and the dealership for excellent customer service Made me feel relaxed and comfortable Highly recommended will definitely be back!!

2.0

We bought two vehicles from Artioli weeks apart. The...

We bought two vehicles from Artioli weeks apart. The first was a Dodge Ram which we love and are very pleased with. The transaction was smooth and easy which is the reason I went back weeks later to purchase a jeep. Sadly to say this was a very bad move on my part because I was lied to about you be vehicle. I asked Walter several times about the features on the car and what I was losing by trading in my current vehicle. He told me straight up I was losing the full moonroof and the cooling seats. Once I got the vehicle home I realized the next day that I had lost very important features that I loved in my previous car and had I been told the truth I would not have purchased the car. I called Walter right away and voiced how upset I was with the car and the fact that he did not tell me the truth. This is just the beginning the navigation does not work, there is a rattling noise coming from the trunk area that they can’t seem to find, there is a steering problem and there is a foul smell coming from inside that must have been covered up. I wish I never went there to trade my car in because it had no mechanical issues at all and now I’m stuck with an overpriced vehicle.

1.0

Worst dealership ever steve is a complete xxxxxxx joe...

Worst dealership ever steve is a complete xxxxxxx joe artioli the owner does not return calls ghe vehicle was supposed to be factory pre owned certified its a piece of xxxx fallin apart

5.0

Can't recommend this service team enough! Artioli Dodge...

Can't recommend this service team enough! Artioli Dodge has consistently provided great service for my 2017 Ram 2500 Diesel. Their techs are super savvy, and always willing to explain the details. Plus the folks at the font desk (Leo & Kimberly) always follow through with their promises, are prompt, and are courteous. Speaking from experience, I have had other HD Ram service at other local dealerships (Simsbury) that was terrible. Unfriendly service reps....Techs that couldn't even do a brake change right. Just night and day difference with Artioli. Bottom Line - if you have a HD Ram and need service, go to Artioli!

5.0

I purchased a car from Artioli's a couple of years ago...

I purchased a car from Artioli's a couple of years ago and was very happy with the service. When a problem came up recently, Mr. Artioli immediately owned the problem and more than took care of it. I would have no problem buying from him again or recommending his dealership. Nice job, Joe!

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