Brustolon Buick GMC

The team at Brustolon is great! Arvy S is wonderful and works hard to ensure you get a great deal. I was in the market for a GMC Sierra 1500 AT4 and when i arrived to my appointment he had a couple of options sitting up front ready for me to look at. Great experience! Thank you!

Wasn't terribly impressed. They contacted me right away and when I didn't get back to them within a day, called and texted me 5 more times. When I finally did go in to look at a vehicle and gave the name of the sales person I had been talking to, I was laughed at by one of the sales men who told me that the person I had been texting with was really their automatic reply robot. When I was finally able to look at the car, it wasn't as the website described. One of the doors had a dent with a deep scratch, the tires badly needed replacing, the brakes had grooves and were filthy, and the trunk was a mess, scratches everywhere and the carpet was filthy. I didn't take it for a test drive as the first look was enough. After a few days, I checked the website to see if the vehicle was still there and if the price had changed at all -it had actually gone up! Won't be back.

My experience was very poor after spending 45 minutes walking a lot in 15 minutes standing in the lobby. Finally someone came over to help me. I gave him my budget and what I was looking for and they continuously try to upsell me on trucks that was not what I was looking for and outside of my budget. They would not let me put a car seat in the car so I could go for a test drive with my 18 month old son even after offering to put a deposit down on a vehicle. The salesman told me he would hold him on his lap while I drove instead They also informed they do not take deposits and I would have to buy on the spot could not leave a deposit to hold it. Extremely disappointed and upset with a company that would not let me go for a test drive and offered to hold my son on their lap because they don’t allow car seats in test drives. It is extremely unsafe and unprofessional.

I just leased my third Buick from Brustolon! Greg has been my go to salesperson for the last two leases! I walked out of there Thursday with a 2025 Buick Envista and I am totally in love with this car! Greg found the perfect car for me as he knew what I wanted in a car from my previous leases! He better not retire!

They shouldn't even get one star. They should not be allowed to be in business. Very dishonest about pricing and condition of vehicles. Sales man and Manager rude. BUYER BEWARE !!!

You’re the only dealer I know that raises the price of a car when it isn’t selling.

We sat with Greg at 3:30 pm A quick test drive and purchased and given the keys by 6 pm. Greg Sloan handled everything with ease . He went above and beyond d beyond. His professionalism and customer service was exceptional!! I would highly recommend Brustonolon, by far the best car buying experience we have ever had!!!!

Have a great deal of difficulty getting a return phone call. Perhaps they are not trying to sell cars.

Arvy at Brustolon was easy to work with. Had everything ready when I showed up, after a brief conversion on the phone about what I was interested in. Dealer has a no-negotiation policy on used cars, probably my only gripe, but it likely appeals to many. I would definitely do business here again

Be Careful of This Dealer !! I purchased a 2023 GMC Sierra 2500HD Denali from Brustolon Buick-GMC in Connecticut on 1/27/24 They posted there GMC Denali having 8,100 miles…When I arrived it had 9,960 mile The Denali also had paint damage in the left front door jam from someone’s shoes…I had to repair when I got the truck back home to NY…I have great credit and asked the finance team to get my auto loan through teachers federal credit Union…They ended up hitting my credit score 4 times and got the loan through Capital One at 8.91% on real Now on 1/2/25 I go to a local dealership in NY to trade this truck in that I got from Brustolon and and I’m told they don’t want my truck it’s not worth more than peanuts on the dollar because they sold me illegally a truck from Canada!!!! The warranty does not transfer from Canada to the states… I’ve called Brustolon dealership to get to the bottom of this…I’ve asked to talk to sales manager and everyday they say he’s in a meeting…I leave my name and contact information and he still hasn’t called me back… I only got called back by the salesman that sold me the truck that does not have the authority to address this serious issue for the dealership This dealer sold me a vehicle with a NON transferable warranty . This alone is illegal . Period . Now they will take no responsibility / no communication!! This review is the first of many and I am not the only one with this issue ! This issue has cost me 10k and made it impossible to trade in the vehicle . I will be contacting Better Business Bureau and the Connecticut Attorney General office for vehicle Fraud . Be careful with this dealer !!!!