Reviews
3rd Purchase
This was our 3rd purchase from Central Hyundai and as usual, everything went smoothly. Courteous, helpful and always professional. Just an overall great dealership to do business with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Did the right thing
Very happy with how things turned out with my Central Auto Group experience. After some miscommunication from their internet sales representative they honored a price we agreed on and found me the car I wanted from another dealer. They went out of their way to ensure I was pleased and everyone was extremely nice and easy to work with when I picked up my car. Their finance person was so honest she even caught that I gave them an extra $100 and returned it to me. While they were over an hour from where I live it was worth the drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear your experience was worth the drive, Stu! Thanks for your review. It's wonderful to hear our team was helpful and honest during your entire process. Please reach out if you have any questions or comments in the future, we're always happy to help.
nice place
They were nice and worked with us on price. we were planning on getting a used car and left with a new one for a good price felt very satisfied with my experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great experience
This is the second purchase from Central Hyundai. Each experience has been easy, professional, and proceeded in a timely manner. From the salesperson, to the floor manager, to the finance department, each part of the experience has been a pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellect car buying experience
The staff here understood I was looking to make an educated purchase, they took the time to physically view a few different options and models to ensure I was negotiating on a vehicle that would be what I was looking for in value and quality.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A new experience.
"I wanted a new car. My cousin recommended Central, as he had already purchased 2 cars from them. He told me to bring my title with me,which I thought was strange.We arrived and were greeted at the door. My cousin asked for Joe and so it began. I explained what I wanted and was invited to sit in an Elantra and also an Accent.I was trading a 2004 Cavalier. The Accent was more than I expected so Enrico took me on a test drive. I was sold. I test drove a black one and that's what I wanted until Enrico showed me a silver one. A short time later Joe came over with the finance lady and it was a done deal. I gave Enrico my title. He got me a coffee and said he would be back shortly. During the ""shortly"" he filled the tank and had the car detailed. He unloaded my trunk for me,and I drove my Accent home. After I met the finance lady Enrico also took care of the registration and obtained my temp card and also my proof of insurance card."
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love!
Went in planning to upgrade to a 2016 Elantra.. Walked out with a 2017 in BRIGHT BLUE... the only one at the time available in New England! Brian and Joe worked wonders to get me into the car for not much more than I was paying already and I'm beyond happy with the car, the service and all they did. 4 years on this lease... And I'll be back for a new one then. Hope to work with them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
LOVE LOVE LOVE!!!
I went to upgrade my 2013 leased Elantra recently and had planned on a 2016 with the same if not less features than I had on the old one due to not having as much money to put down... however, Brian and Joe worked some magic and got me into a BEAUTIFUL Electric Blue 2017 Elantra for not a whole lot more than I was already paying. Needless to say I was beyond excited.. and then to be told I now owned the very first Electric Blue one in all of New England... smile hasn't left my face yet and it's been a good week and a half!! LOVE my car, love the service these guys provided me... will be back in a couple years to upgrade again... maybe... I really do love this one :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shannon, Congratulations on your new Electric Blue 2017 Elantra! We are exhilarated to hear that you are so excited. Thank you for taking the time to write about your experience, and we'll be sure to pass your compliments on to Brian and Joe. If you need anything else, please just let us know.
Wonderful Experience
My mom was recently in a car accident and needed to get another vehicle, with my living over an hour away from her it was hard to coordinate our schedules along with mother nature cooperating to get to the dealership to shop for a car. When she found a Hyundai Elantra online that she liked, she contacted the dealership. Salesman Brian Pelletier drove the car to her house for her to look at, taking the time to explain the features of the vehicle. With the assistance of the General Manager Flippo and Salesman, Brian Pelletier my mom is now leasing a 2016 Hyundai Elantra. Flippo and Brian went above and beyond for my mom, I wish more dealerships treated their customers in this fashion. Even though I live so far away, I will be taking my Hyundai Tucson here for servicing. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place!
Very friendly people. It was easy to purchase a vehicle here because we didn't feel attacked like you do at most dealers. Everything was clean and it was really easy to see their inventory even after it had just snowed. They do a great job at showing all the new features and explaining things 100%. Great group!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car