Executive Honda

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
244 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 6, 2020

    We recently purchased a new Passport with Ray Novak as our sales representative and appreciated all the help and patience in deciding a vehicle that would... suit our needs best. We were the first customers walking in after the showroom opened up and noticed the attentiveness to keeping us safe. After dialing in on a vehicle Nate Sisto thoroughly explained all our options on the extended warranty. It was a pleasure working with Nate with no pressure. This is our 5th vehicle from the Executive group.

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    Shopped for a new car
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    Dealer Response

    Thank you for doing business with us, Denise! It's wonderful to hear that Ray and Nate provided you with the excellent service that we strive for at... Executive Honda. We look forward to taking care of you next time. Until then, safe travels in your Honda Passport!

  • 5.0 out of 5
    March 6, 2020

    I brought my Acura RDX for service in Feb to follow up on work done after a car vs deer incident in January.  Sean (service tech) re-aimed the radar and... checked the FCW system.  Yesterday my husband was driving the car (alone) and when someone ahead of him stopped abruptly he got to experience the FCW/collision mitigation system up close. It appears that the system worked as intended, maybe even saving us from yet another trip to the body shop.  Just wanted to say thanks to you, Sean, and the rest of your team.  This is our 9th vehicle from Executive Auto Group. Your service team (in particular,  Sean McMahon) is the reason.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to share, Lisa! It's a privilege to work on your Acura RDX and it means so much to us to know that our team was ...able to make your vehicle safer for your family. We know Sean will be as touched as we are by your kind words and appreciation. Thank you for your support and for being a loyal Executive Honda customer!

  • February 19, 2016

    We recently purchased a 2016 Honda Pilot EX-L from Executive Honda, and it was a great experience. Our last purchase at Executive Honda was in 2004, for... our first Pilot, which we still have (235,000 miles). We took our time deciding on our purchase, our salesperson, Rej, was very patient and helpful, getting us all the information we needed to make an informed decision. There was no pressured "sales" tactics, they offered their best price first, and after visiting one or two other dealers, it worked out to be the best offer we received, in conjunction with our trade-in, a 2008 Acura MDX. We have also been servicing our 2004 Pilot at Executive, and that has always been a good experience, as well. The new Pilot has been great, a solid car with tons of safety features, and the ability to carry a lot of kids and equipment - a real pleasure to drive! Overall, a great experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Cindy, congratulations on your new Pilot! I am happy to hear you are enjoying your second purchase with us. At Executive Honda, we strive to ensure th...at no question or concern goes unanswered and its encouraging to know that Rej was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Warm regards, Jason Hocking | General Manager | hockingj@executiveag.com | (203)678-6520

  • 5.0 out of 5
    November 6, 2019

    I just bought a used 2016 Honda CR-V from Rej at Executive Honda and I am so happy with my purchase. My car is in excellent condition and Rej was so sweet... and so helpful. It made the car buying process a lot easier. Louis was helpful as well. I would definitely recommend Hondas and this dealership to anyone looking for a reliable car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Alissa - We love satisfied customers and it's fantastic to hear that you're enjoying your 2016 Honda CR-V! It's also great that Rej delivered helpf...ul service which made the purchasing process go smoothly. Thank you so much for trusting Executive Honda with your business and for recommending us.

  • 1.0 out of 5
    October 1, 2019

    finance person at executive Honda Wallingford ct took advantage and lied to us about financing the car we bought. Found out when the credit union who financed... the car told us we were taken advantage of. We have excellent credit and we’re given a high rate and told rates are high now there were many other lies that were told to us by the finance person at executive Honda. We will never recommend or do business again with them have been speaking to consumer and elderly protection agencies to see what can be done to stop this. Also have been speaking to our legal associate about this matter.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    This is extremely concerning to read and I definitely need to get the details of what transpired during your visit with us so I can take the appropria...te action. I will be in touch so we can discuss this further. Thank you, Jason Hocking - General Manager - 203-678-6520

  • 4.0 out of 5
    May 23, 2019

    Rej was fantastic to work with. He was friendly, helpful and professional. But, I then waited for the next person I had to sign paperwork with for way... too long. I sat for an hour in silence just waiting for this person. I couldn't even tell you his name I was so angry and frustrated. And i'm a repeat customer. You would think I would get a little red carpet treatment. Been with them for almost 7 years.

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    Shopped for a new car
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    Dealer Response

    Tim - I'm so sorry that we kept you waiting. I can assure you that we value your business and would never intentionally inconvenience you. I hope you ...give us another opportunity to deliver five-star service. If there is anything I can assist you with, don't hesitate to give me a call. Thank you, Paul Burkman - GSM - 203-678-6520

  • 5.0 out of 5
    May 16, 2019

    Rej was very helpful and friendly without being pushy and we felt comfortable in discussing all aspects of the car buying process. The car we bought has... been great so far and are more than satisfied with our choice. would buy here again

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    Shopped for a new car
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    Dealer Response

    Steve - At Executive Honda it's our goal to make the car-buying process easy and we are so glad this was your experience! Thank you for your kind revi...ew and for mentioning Rej. We are so delighted that you're enjoying your new car.

  • 5.0 out of 5
    May 8, 2019

    Rej was fantastic to work with. The whole process from entering the building to driving home in my purchased car a short time later was pleasant and drama... free. No games or aggressive pushing of other products or services. I'm extremely pleased with my purchasing experience.

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Thank you for the wonderful review! We are thrilled that Rej helped you find the best car for you and that you drove home from Executive Honda a happy... customer. We are grateful for your business.

  • 5.0 out of 5
    April 26, 2019

    First off, I never write reviews and after leaving the dealership with a car that I absolutely love, I needed to write one! From management to my sale... representative, the customer service was outstanding. Josue knew exactly what type of car I needed. I highly recommend going to see him if you need a new car. He knows everything and anything about any car! He isn’t one of those people that just try’s to sell you anything, he really takes the time to get to know you to see what car will suit you. Miranda the business manager is the sweetest person you’ll ever meet. With good or bad credit, she’ll get you approved for a car! You’ve got questions, she’s got answers! Go and see her!!! For those that have never been to this dealership, walk in and ask to see Josue, I promise he’ll find you the car you’ve been looking for!

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    Shopped for a new car
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  • 5.0 out of 5
    April 12, 2019

    an internet purchase, handed off to rej bilachie. no issues, no hassle. they did a fantastic job. we chose executive honda because they have an excellent... service rating

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for composing this wonderful review, Greg! We are devoted to providing our clients with a hassle-free and enjoyable purchasing experience, a...nd we are glad this was the case during your visit with Rej. We appreciate your kind words about our superb service rating, and we hope you enjoy your new vehicle!

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