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The staff are very pleasant and helpful. They answer questions and explain options. The work on the car always is excellent.
Excellent purchase experience
Straight forward approach. Everyone from the salesman to the business manager was fast and honest and there was no "runaround". If anything, the whole transaction was almost too fast. Trade-in price was good and new vehicle price was fair, unlike another dealer I worked with.
Edward, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Westbrook Honda provided you with an excellent purchase experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Dave D'Onfro General Manager email@example.com 860-399-9300
Picking up my car and returning it to my home after serving it. Your team is very polite and facility is very clean.
We appreciate your marvelous feedback, Joan. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Dave D'Onfro General Manager firstname.lastname@example.org 860-399-9300
Westbrook Honda - Highly Recommend
Contactless transaction via email to order vehicle, sign contract and leave deposit was simple and easy. Our salesperson Sean was very helpful.
Thanks for your outstanding review, Steven! I'm very happy to hear that Sean was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Dave D'Onfro General Manager email@example.com 860-399-9300
Great service & great waiting areas.
Check in was quick & easy. Everyone was helpful & pleasant to talk to. Waiting area was neat & comfortable. Rest rooms were clean.
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Dave D'Onfro General Manager firstname.lastname@example.org 860-399-9300
Very pleasant experience
It was my first oil change on my Honda CR-V. I drove right into the garage. I was in and out within an hour. Everyone was super friendly and helpful. It was a very pleasant experience.
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Dave D'Onfro General Manager email@example.com 860-399-9300
Easy, caring, efficient, knowledgeable. I am a very happy customer and will recommend Westbrook Honda when anyone asks for an opinion.
Thank you for the five-star rating, Katherine! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Dave D'Onfro General Manager firstname.lastname@example.org 860-399-9300
Friendly staff and a timely service
I recently had my Honda Pilot serviced. I was able to get and appointment right away and there was also a loaner car available. Everyone was friendly and knowledgeable and my car was ready when they said it would be.
Hi, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Dave D'Onfro General Manager email@example.com 860-399-9300
Courteous and timely services
Courtesy, short wait for repairs, personable and attentive staff. Everything explained quite clearly and satisfactorily. Fair charges for service repairs.
Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Dave D'Onfro General Manager firstname.lastname@example.org 860-399-9300
Excellent experience and staff
Leo was excellent to work with. The entire experience was pleasant and quick. Their team did all the work behind the scenes to accommodate my schedule and expedite time spent there. I would highly recommend them to anyone looking for new or used vehicles
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, Dave D'Onfro General Manager email@example.com 860-399-9300