Reviews
As always, the service was excellent.
As always, the service was excellent. I did not have an appointment, but I was having an emergency with my car and it was attended to and fixed immediately.
As always, the service was excellent.
As always, the service was excellent. I did not have an appointment, but I was having an emergency with my car and it was attended to and fixed immediately.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Linda, for your kind words! We're thrilled to hear that you received excellent service at Westbrook Honda, especially during an emergency. Our team is always here to help, and we appreciate your trust in us. We look forward to assisting you again in the future! Sincerely, Glen O’Connor Service Manager | goconnor@westbrookhonda.com; 860-577-2304
It was the best car buying experience my wife and I had
It was the best car buying experience my wife and I had ever had. There was no pressure. Emily took her time and listen to our needs. Would definitely recommend her to my friends and family.
It was the best car buying experience my wife and I had
It was the best car buying experience my wife and I had ever had. There was no pressure. Emily took her time and listen to our needs. Would definitely recommend her to my friends and family.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review, Erik! We’re thrilled to hear that you and your wife had the best car-buying experience at Westbrook Honda. It’s great to know that Emily was able to listen to your needs without any pressure. We truly appreciate your recommendation and look forward to welcoming you back for your next visit! Sincerely, Dave D'Onfro General Manager ddonfro@westbrookhonda.com 860-399-9300
Emily Bowen, the Sales Consultant assigned to me, was
Emily Bowen, the Sales Consultant assigned to me, was very pleasant and knowledgable on Honda cars. She accompanied me for a test drive and thoroughly explained the basics of the Passport. She answered all of my questions and went out of her way to find out the answer, if she wasn't sure. It was a pleasant experience and made me confident in choosing the Honda 2025 Passport with Westbrook Honda.
Emily Bowen, the Sales Consultant assigned to me, was
Emily Bowen, the Sales Consultant assigned to me, was very pleasant and knowledgable on Honda cars. She accompanied me for a test drive and thoroughly explained the basics of the Passport. She answered all of my questions and went out of her way to find out the answer, if she wasn't sure. It was a pleasant experience and made me confident in choosing the Honda 2025 Passport with Westbrook Honda.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Terrence, for your wonderful review! We're thrilled to hear about your positive experience with Emily and your confidence in choosing the 2025 Honda Passport at Westbrook Honda. Our team is dedicated to providing thorough and knowledgeable assistance, and it’s great to know that Emily delivered on that promise. We look forward to serving you again in the future! Sincerely, Dave D'Onfro General Manager ddonfro@westbrookhonda.com 860-399-9300
Richard was so friendly answered all my questions.
Richard was so friendly answered all my questions. I'm thankful there was a loaner for me to use . I love this dealership always so friendly and kind.
Richard was so friendly answered all my questions.
Richard was so friendly answered all my questions. I'm thankful there was a loaner for me to use . I love this dealership always so friendly and kind.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Angela! We're thrilled to hear about your positive experience with Richard and appreciate your kind words about Westbrook Honda. We're glad you found our loaner service helpful and look forward to assisting you again soon! Sincerely, Glen O’Connor Service Manager | goconnor@westbrookhonda.com; 860-577-2304
The detailing was amazing!
The detailing was amazing!! I have gotten so many comments on how good my car looks. Hopefully you will get some new customers for detailing out of this!
The detailing was amazing!
The detailing was amazing!! I have gotten so many comments on how good my car looks. Hopefully you will get some new customers for detailing out of this!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Janelle! We’re thrilled to hear that you loved the detailing services at Westbrook Honda and that your car looks fantastic. We appreciate your kind words and referral for new customers. We look forward to seeing you again! Sincerely, Glen O’Connor Service Manager | goconnor@westbrookhonda.com; 860-577-2304
I always find your service dept.
I always find your service dept. to be very thorough and service is done in a timely manner.
I always find your service dept.
I always find your service dept. to be very thorough and service is done in a timely manner.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Jean! We're thrilled to hear that you find our service department at Westbrook Honda to be thorough and timely. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Glen O’Connor Service Manager | goconnor@westbrookhonda.com; 860-577-2304
Sales person very knowledgeable and answered all our
Sales person very knowledgeable and answered all our questions and explained things very good and found answers on things not sure about.
Sales person very knowledgeable and answered all our
Sales person very knowledgeable and answered all our questions and explained things very good and found answers on things not sure about.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Linda! We truly appreciate your positive feedback about your experience at Westbrook Honda. It's great to hear that our salesperson was knowledgeable and helpful in addressing your questions. We look forward to seeing you again and helping with any future needs! Sincerely, Dave D'Onfro General Manager ddonfro@westbrookhonda.com 860-399-9300
I have been consistently pleased with the service I have
I have been consistently pleased with the service I have received, and appreciate the continued kindness from the staff in all areas of the dealership.
I have been consistently pleased with the service I have
I have been consistently pleased with the service I have received, and appreciate the continued kindness from the staff in all areas of the dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Jason! We're thrilled to hear that you have consistently enjoyed the service at Westbrook Honda and appreciate our staff's kindness. Your satisfaction is our priority, and we look forward to welcoming you back soon! Sincerely, Dave D'Onfro General Manager ddonfro@westbrookhonda.com 860-399-9300
Ease of making an appointment, being able to talk with a
Ease of making an appointment, being able to talk with a representative rather than having to leave a message. Being greeted and checked in immediately by Mark once in service driveway. Very professional, courteous and helpful regarding my questions and explaining the work to be performed. Overall a very pleasurable experience and will be returning for future servicing. Great job!
Ease of making an appointment, being able to talk with a
Ease of making an appointment, being able to talk with a representative rather than having to leave a message. Being greeted and checked in immediately by Mark once in service driveway. Very professional, courteous and helpful regarding my questions and explaining the work to be performed. Overall a very pleasurable experience and will be returning for future servicing. Great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Michael! We're thrilled to hear about your positive experience at Westbrook Honda. It's great to know that Mark was able to provide you with professional and courteous service. We appreciate your feedback and look forward to assisting you with your future servicing needs. See you next time! Sincerely, Glen O’Connor Service Manager | goconnor@westbrookhonda.com; 860-577-2304
Service with a smile is not a cliche!
Service with a smile is not a cliche! I Travel over an hour to have our car serviced here and I am never disappointed with the service.
Service with a smile is not a cliche!
Service with a smile is not a cliche! I Travel over an hour to have our car serviced here and I am never disappointed with the service.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience with us at Westbrook Honda, even after traveling over an hour for service. Our team is dedicated to providing top-notch service with a smile. We look forward to seeing you again for your next visit! Sincerely, Glen O’Connor Service Manager | goconnor@westbrookhonda.com; 860-577-2304