Toyota of Greenwich

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
93 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    January 5, 2019

    Terrible experience with the sales woman and manager. I had negotiated a price over email and said that the price was going to be “exactly what I wanted”.... Upon going to the dealership to sign paperwork and get the deal done I was told that they could not keep the price that was already agreed on over email and added $2000 onto the vehicle. Overall I am extremely unhappy with this dealership and I would not recommend this dealership to anyone.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2018

    This is my second Rav4 leased from Toyota of Greenwich and my family's 6th car from this dealer. This time around, I worked with Bobby Caldwell. He was... professional, helpful, and was able to answer all of my questions. I never felt the pressure to make the deal that you feel at other dealerships.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 4, 2018

    The whole experience from slightly early lease-end to driving off in my beautiful newly leased 2018 Rav went very smoothly. Dave Sullivan, who also worked... with me on my previous lease, made sure to stay in touch without being overly aggressive or pushy. Owner Clint Steen takes care to keep a family-type atmosphere making sure the customer's concerns and well-being always come first. I'm also looking forward to seeing Jay O'Connell and the rest of the Service crew when it comes to for that.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 13, 2018

    David Sullivan was a pleasure to work with... he was not pushy, was upfront with costs, true to his word on trade-in and got us a great deal. Will DEFINATELY... return for future cars and recommend to anyone looking for a Toyota!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 8, 2018

    Great service and excellent experience! I would definitely purchase cars from Toyota of Greenwich again. The overall experience was smooth and easy. No... haggles or gimmicks like other places can do

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 30, 2018

    I worked with Bobby Caldwell at Toyota of Greenwich... he was a pleasure to work with! I purchased a new Toyota Camry and Bobby made the entire process... a great experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 28, 2018

    Was great. Salesperson was the BEST. And I have s lot of experience because I’ve been a retail manager for a long time. Only stopped due to illness.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 23, 2018

    We recently purchased a 2018 Toyota Highlander from Toyota of Greenwich and can't say enough good things about this buying experience and everyone involved.... Our car-buying experience was a real pleasure. Small family-owned dealerships that take pride in offering true customer service are indeed a rare breed. HIGHLY RECOMMEND!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 21, 2018

    Everyone made you feel comfortable with the process of buying a new Toyota, no pressure ever. Service department is also great scheduling all appointments.... Try the dealer out and you will see what model will suit you and at a great price.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    April 19, 2018

    I made multiple requests for the price and pics.on a Toyota Land Cruiser . 2011 with 10 k miles. No info was sent with the price or pics or if the car... was sold

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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