Reviews
AVOID AT ALL COSTS.
AVOID AT ALL COSTS. I know this won't change anything at the dealership because clearly they don't care about customers but if I can deter anyone from making the same mistake of buying a used car from here than I'll be happy. I found out my car had issues less than 10 hours after I purchased it. It squealed so loud it woke up the neighbors so I had to borrow someone's car if I had to leave while people were sleeping. The car is very clearly defective (it also needed new shocks and rotors but we were told that was "nitpicking"). Worse yet: the car had an extra 300ish miles on it than the mileage we signed for and their finance guy tried to add 3k onto the price. He just presented all these papers like we weren't going to notice and when we questioned it he tried to tell us it was required by the bank. They only took it off when we went to leave. So to recap: the car wasnt as described and needs a lot of work. They tried to scam us out of 3k and they put more wear and tear on the car than disclosed. If you absolutely have to buy something from here you need to triple check everything. I got a PPI but those can only look at surface issues. Get someone who is really thorough. Trust your gut. Look over every piece of paperwork thoroughly and document everything. People we dealt with: Amanda, Zach, Earl, Alberto, and the finance guy. I dont recall his name. Alberto was the only one who seemed of any help but he's a salesman and could do very little. Its disheartening to basically be told we were overreacting twice and take it to another mechanic and see them shocked at how bad the issue is.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Anita, please know that your experience means everything to us, and I would like to look further into this matter. Can you kindly contact me directly at 203-622-0622? I hope to hear from you soon. Respectfully, Earl Mastrii
Purchased my new truck here.
Purchased my new truck here. Was assisted by Dahoemis. She was attentive and made the entire process smooth and easy. Thank you Dahoemis!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jef, Congratulations on your new truck! We're so glad to hear that Dahoemis made the entire process smooth and enjoyable. Thank you for choosing us, and if you ever need anything, please don’t hesitate to reach out!
Had a fantastic experience!
Had a fantastic experience! Cinthya was friendly, helpful, and made the whole process super easy. Love my new car—highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a fantastic experience! Cinthya was friendly, helpful, and made the whole process super easy. Love my new car—highly recommend
Awesome service!
Awesome service! Cynthia went above and beyond to help me find the perfect car. So happy with my purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome service! Cynthia went above and beyond to help me find the perfect car. So happy with my purchase!
Dahoemis Castillo was incredible.
Dahoemis Castillo was incredible. She went above and beyond to make our deal possible. I despise purchasing new cars, but this transaction was an absolute pleasure. I’ll be back for another car next year!!! So glad I wandered in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for the fantastic feedback! We're so glad Dahoemis provided such a positive and enjoyable experience for you. It means a lot that you’re already thinking about coming back next year—we’ll be ready when you are! If you ever need anything in the meantime, please don’t hesitate to reach out!
Atmosphere is great.
Atmosphere is great. Salesman Jason Higgins was great to work with. Gave his utmost attention to me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Bruce, Thank you for your feedback! We're glad to hear you enjoyed the atmosphere and that Jason provided you with dedicated and attentive service. If you ever need anything, please don’t hesitate to reach out!
It was time for a new vehicle since my transmission was
It was time for a new vehicle since my transmission was soon to give out. Dahoemis helped me with the process. Couldn’t have had a better experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Cathi, Thank you for sharing your experience! We're glad Dahoemis was able to assist you through such an important decision and make it a smooth and positive one. If there's anything else you need, please don’t hesitate to reach out!
Excelente trabajo con la señorita Cinthya muy profesional
Excelente trabajo con la señorita Cinthya muy profesional y muy atenta con todo el proceso! Muy contento con la compra de nuestro nuevo auto! Gracias también al caballero Luka por su ayuda y atención!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hola Miguel, ¡Muchas gracias por compartir tu experiencia! Nos alegra saber que Cinthya fue profesional y atenta durante todo el proceso, y que Luka también brindó un excelente apoyo. ¡Felicidades por tu nuevo auto! Si en algún momento necesitas algo más, no dudes en comunicarte con nosotros.
Efficient service, friendly customer service.
Efficient service, friendly customer service. Definitely recommend if you’re looking to purchase a new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Khrystyna, Thank you for the kind feedback! We're happy to hear you had a smooth experience and that our team made you feel welcome throughout. If you need anything else, please don’t hesitate to reach out!
Very satisfied with my purchase of my new Honda c Civic.
Very satisfied with my purchase of my new Honda c Civic. Five stars! Cinthya was efficient, friendly and attentive! Quality and care you can count on!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ms. Scott, Thank you for the fantastic feedback! We’re so glad to hear you’re loving your new Honda Civic and that Cinthya made the experience smooth and enjoyable. If there’s ever anything you need, please feel free to reach out!