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Richard Lucas Chevrolet

(1,627 reviews)
Sales hours: 10:00am to 6:00pm
Service hours: 6:30am to 6:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 6:30am–6:00pm
Tuesday 10:00am–8:00pm 6:30am–6:00pm
Wednesday 10:00am–8:00pm 6:30am–6:00pm
Thursday 10:00am–8:00pm 6:30am–6:00pm
Friday 10:00am–6:00pm 6:30am–6:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 829-8734 (888) 829-8734
Used (855) 871-9639 (855) 871-9639
Service (866) 718-2403 (866) 718-2403

Reviews

(1,627 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Every step of my car-buying experience, from walking in

Every step of my car-buying experience, from walking in the door to driving off in my new car, was outstanding. The sales consultant, Kwabee Goddard, went above and beyond to help me. He was extremely knowledgeable and informative when explaining my options for cars and financing. When I decided on a car, he even came in on his day off to make the sale! Kwabee's service was exceptional. I also worked with Greg Fahy who went above and beyond in coming up with a pricing plan that met my needs. I had looked at several Subaru dealers in the area, and Greg was willing to be flexible and work with me to ensure I got the best deal possible. Everyone I worked with was highly professional, honest, and accommodating. Despite the current challenges due to the supply chain crisis, the professionals at Richard Lucas Subaru consistently put me first as the customer and made the purchasing process seamless. I would 100% recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Clareb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Richard Lucas Subaru. Thank you again for the great review!

Best no nonsense Chevy Dealer around.

Best no nonsense Chevy Dealer around. Top quality service ! Family owned and operated just like 20 years ago they ordered a 50th anniversary Corvette for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Laid everything out so that everything was clear and even

Laid everything out so that everything was clear and even offered us pizza.they were able to answer all our question.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

i purchased a pre owned tahoe off this dealer and it was

i purchased a pre owned tahoe off this dealer and it was a great experience. by far the best time i had at a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. Thank you again for leaving us this response!

Very professional and courteous. Marty and Vincent were...

Very professional and courteous. Marty and Vincent were great. Took their time and went over every detail from the parking lot to driving my vehicle home. Never rushed me into anything and made this a simple and comfortable purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

We had an excellent experience at this Dealership. Our...

We had an excellent experience at this Dealership. Our Salesman Ken Marke was superb. He was very knowledgeable, had patience, did not push us, or or pressure us into buying our new 2022 Equinox, we also had the pleasure of meeting and working with Vincent Frasco. He went into more depth, of the panel instrumentation, showed us the Service Center and Parts Department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Richard Lucas Chevrolet

Brian Rigby found a wonderful car and deal for us. There...

Brian Rigby found a wonderful car and deal for us. There was great communication and kindness from him, and he met us in person to make sure everything went well. What an awesome person! Seth Hermanski was the sales rep who helped us in the dealership, too. He, along with the Finance Manager (whose name escapes me but who is incredible and explained every document well), made the transaction pleasant. Seth took a lot of time to explain the car to my mother. There was even another gentleman, Vincent Frasco who showed her the controls in detail. All were kind and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Richard Lucas Chevrolet and we hope to see you again soon!

If you are looking for a car, do yourself a favor and...

If you are looking for a car, do yourself a favor and head here! This dealership has a poster on the wall that promises a seemingly impossible car-buying experience. I did “feel the love and respect” when I asked questions and brought up needs. You built a lifelong relationship because I will always come back here. Kwabee Goddard listened and did what it took to land me in my first Subaru. Thank you for changing my perspective on purchasing a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, 4diggs11. Thank you and we hope to see you again!

All sales help was fantastic and so helpful to make my...

All sales help was fantastic and so helpful to make my buy so easy thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Richard Lucas Chevrolet and we hope to see you again soon!

Smooth experience at Richard lucas with Kenny and Dave’s...

Smooth experience at Richard lucas with Kenny and Dave’s help. Will recommend to all my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Richard Lucas Chevrolet and we hope to see you again soon!