Reviews
Excellect service!
Excellect service! Very thorough maintenance and it was extremely organized and people were friendly. Craig was wonderful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a wonderful experience with Craig and the rest of our team here at Bell Audi. Thanks for highlighting our service, we strive to be thorough and friendly!
Todays service was great my car was picked up at my home
Todays service was great my car was picked up at my home by a polite young man who left a loaner car and after a service video to explain the issues with my car and cost the car was brought back to me clean and ready to go . It was a great to be able to not miss a beat with work and errands and have my car fixed perfectly with no effort on my part ,Thanks Bell Audi !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dave, we're glad to know that our pick-up and drop-off service worked out so well for you. Our team at Bell Audi is always here to make your life easier! Thanks for the review.
I want to thank the team over at Bell Audi Edison for
I want to thank the team over at Bell Audi Edison for repairing my Q5. It took a week to get it back, but I received a loaner car. I would like to give a special thanks to the mechanic for sending the video of the car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Josephine, we're glad to know that you had a positive experience with our team at Bell Audi Edison. We always aim to keep the process as smooth and convenient as possible for our customers. Thanks for your patience and understanding!
Always had excellent service First time they did not
Always had excellent service First time they did not preform well Have to bring car back Inconvenient
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Solomon, I'm sorry to learn that your recent experience didn't meet the high standards we strive for. We understand how bringing back your car can be inconvenient and apologize for this situation. Please reach out so we can make things right and ensure you receive the excellent service you're accustomed to in future visits. Thank you, Ryan Schmidt - General Manager - 888-422-9684
This was my second consecutive purchase there.
This was my second consecutive purchase there. And will be my last. I discourage others from going there. I was there six hours, and we did not complete my purchase. I had to return the next day. Delivery of the car had an issue. They did not complete my registration timely (50 days and counting). They have not sent me certain funds they owed me. This place is a hustle. Got to another Audi dealer altogether.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're really sorry to read about your experience. This is not the level of service we aim for, and it's clear that we've fallen short in this instance. We'd like to look into these issues further, particularly regarding the registration delay and owed funds you mentioned. Please reach out at your earliest convenience so we can work on making things right here. Thank you, Albert Nkansa - Sales Manager - 888-422-9684 ext 110
1/25/24 Nick Esposito was my advisor the work and
1/25/24 Nick Esposito was my advisor the work and service were outstanding, prompt and way beyond what could reasonably be expected. Thank you for the time and attention which was spent on my vehicle. You're cooperation and assistance in the matter were in our sincerely appreciated. thank you, T Stirpe
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know that Nick and our team at Bell Audi provided you with outstanding service. Your appreciation means a lot to us! We look forward to assisting you again in the future.
Very good experience and mike was very professional and
Very good experience and mike was very professional and kept me updated … they just need their lounge back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a good experience with Mike at Bell Audi! We appreciate your feedback and we'll definitely take note about the lounge. Thanks for sharing!
This is the first time I have used them and they were
This is the first time I have used them and they were amazing. The staff was courteous and very helpful. Because of this, I will continue my service there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you had an amazing first experience with us at Bell Audi! Our team is always here to provide courteous and helpful service. We look forward to seeing you for your future services!
Great and honest dealership I have ever dealt with .
Great and honest dealership I have ever dealt with ... Mr Evans is a great person ! Fast and straight forward for everything .. No hassle !!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know that you had a positive experience with Mr. Evans at Bell Audi! We strive for honesty and efficiency in all our dealings, so it's great to see we hit the mark. Thanks for your review!
My car had the 30,000 maintenance service.
My car had the 30,000 maintenance service. Nik and staff were polite, professional and promptly delivered as promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ruby, we're glad to know Nik and our team at Bell Audi provided you with prompt and professional service for your 30,000-mile maintenance. Thanks for the positive feedback!
You’re so welcome! Anytime my car gets great service is another great day for me as well.