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2020 consumer dealer award
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2020 consumer dealer award

Reviews

(2,158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Three County Volkswagen from DealerRater.

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Inaccurate information.

Inaccurate information. The worse experience I have ever experienced at a dealership with sales and service department…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very knowledgeable, professional and courteous.

Very knowledgeable, professional and courteous. They take the time to clearly explain everything to full understanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I've worked with Three County Volkswagen for over a

I've worked with Three County Volkswagen for over a decade now and have always had great experiences with their sales and maintenance team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

By far the best Service Center I've been to regardless of

By far the best Service Center I've been to regardless of brand. Greg and his crew at Three County are courteous, provide ongoing communications and consistently great customer service. From the person who answers the phone to help make an appointment to the guys who provide pickup and drop off service, there isn't a shop around that beat this one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My family has brought several cars there since 1988.

My family has brought several cars there since 1988. The current sales and service staff are the best yet Gregory was very helpful in dealing with my flood damaged Golf R . Fred

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Fred D. A.

They are helpful, friendly, you get Excelente service.

They are helpful, friendly, you get Excelente service. No long waits! My favorite service for maintaining my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Consistently great customer service, communication, and

Consistently great customer service, communication, and very happy with the servicing of my car. My appointments always run smoothly and Greg, my service coordinator, makes good use of my time and does not push things on me,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

From setting an appointment to the moment I got my car

From setting an appointment to the moment I got my car keys back, Greg and crew made sure everything was communicated clearly and done right. They're the best when it comes to fast, friendly and professional VW maintenance and repairs. My go-to!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

All of the service providers are always friendly and

All of the service providers are always friendly and helpful. They never try to recommend services just to make money. They are honest, that’s why I keep returning!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Greg and Tri County Volkswagen are always extremely

Greg and Tri County Volkswagen are always extremely attentive and communicative. Hightly recommended to any Volkswagen owner in the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.