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Hudson Toyota

(930 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
New (833) 918-4737 (833) 918-4737
Used (888) 706-8974 (888) 706-8974
Service (888) 793-2302 (888) 793-2302

Reviews

(930 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hudson Toyota from DealerRater.

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Mary from Newark was there on September 27, 2021.

Mr Delgado is the best Advisor. When I have an issue with my car he is always available. Hudson Toyota is the best. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the wonderful review and 5-star rating, Mary. We are pleased to know our Service Team provided you with a great experience while servicing your vehicle. We look forward to your next visit here at Hudson Toyota.

Best Toyota dealer in the region.

Great selection exceptional service and competitive prices, this dealership is successful for a reason. Staff are experienced and spent here a lot of years the harmony in this place is truly mesmerizing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there, Your satisfaction means everything to us, so we are delighted that you encountered a great selection and experienced staff. Thank you for choosing Hudson Toyota and please know that you are always welcome here.

Great experience at Hudson Toyota!!

My experience at Hudson Toyota was awesome , excellent customer service before , during and after purchasing my vehicle I recommend them to all that may be looking to purchase a new vehicle you will not be disappointed friendly staff and trustworthy service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hudson Toyota appreciates the 5-stars and feedback. We are glad your experience was awesome. The team hopes to see you back!

Good Service

The people are nice and friendly. The sales consultant is very helpful to me. They're attentive and answer all of my questions. It's a good service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Pedro, It is great to know that our team are always friendly whilst ensuring that you are kept updated and informed. Thank you for choosing Hudson Toyota and we look forward to working with you again.

Very Pleased with Hudson Toyota

We couldn't be happier! All the people we had the pleasure of doing business with treated us kindly and with respect, answered our questions, and were human beings (in a good way). We enjoyed our time, ended up with a WONDERFUL car, and they even called to make sure we were happy and to answer any other questions we might have. Buying a car can be quite stressful and overwhelming but they made it as enjoyable a process as they could..AND we were treated fairly and like we mattered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Hudson Toyota, Marji. We are happy to know that our Sales Team was able to help you get a wonderful car. We can't wait to work with you again.

This is my second time writing a bad review about Hudson...

This is my second time writing a bad review about Hudson Toyota. First was purchasing my RAV4 spend 8 hours as a cash buyer worst experience ever as a first time buyer long wait for everything… Second time was today for my vehicle maintenance just to rotate tires and fluids top up .spoke to a receptionist ask how long is the wait she said approximately one hour or one and a half hour, ok np .So I went was there waited for 4 hours for my vehicle to be serviced can’t find a manager to talk to ,Service Advise chatting with other employees told me he was busy, that I have to wait for my turn was not nice to me ,then another Service Advisor saw what was happening ,then told me to go to the manager office and report him ,because he was not doing his job. had customers waiting long ,I was thirsty and tired went to waiting room customers laying down all over sleeping why ? because customers have to wait long for their vehicle I spoke to another customer ask how long he was waiting he also said 4 hours waiting so sad and disappointed i miss my other appointment because of this.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your interactions with our team. Can you please email me at ccuevas@penskeautomotive.com with your preferred contact information? I appreciate your time! Cynthia Cuevas Hudson Toyota Customer Relations Manager ccuevas@penskeautomotive.com

Outstanding sales and service

Excellent and hassle free sales and service. Everyone involved with my 2 car purchases were courteous and professional. Hudson Toyota has earned all my vehicles business from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Julian, we appreciate you taking the time to share your wonderful experience with our Sales Team here at Hudson Toyota. We strive to provide excellent service. We thank you for your business.

Excellent Service

I had a great experience with the Service department for my 2012 Scion. I was lucky to get a next day appointment due to a cancellation, especially as Storm Henri hit yesterday. MIGUEL was extremely helpful and professional. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Caroline, we are pleased to receive this feedback about our Service Team. Thank you for trusting Hudson Toyota to care for your vehicle.

ABRAHAM As a sales person and John as a supervisor

I really like that place. I got the best service most friendly staff, did it work on my needs even with a shortage of inventory regarding big volume of sale but they still provided with the car I really like

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five-star review. It makes us happy to know that the Hudson Toyota team went above and beyond to ensure you got the best deal. Thank you for choosing us. We appreciate you.

Great service

Had a great socially distanced experience buying my new car. Some paperwork was done online, some outside the location and a minimum inside. I had a direct email and phone number to two people who would answer any questions I had super quickly. I wanted a very specific car and they went out of their way to find it for me! Will continue to purchase my vehicles here for a long time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much, Frank! We so appreciate you here at Hudson Toyota. Safety is very important to us!