Reviews
Mary from Newark was there on September 27, 2021.
Mr Delgado is the best Advisor. When I have an issue with my car he is always available. Hudson Toyota is the best. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the wonderful review and 5-star rating, Mary. We are pleased to know our Service Team provided you with a great experience while servicing your vehicle. We look forward to your next visit here at Hudson Toyota.
Best Toyota dealer in the region.
Great selection exceptional service and competitive prices, this dealership is successful for a reason. Staff are experienced and spent here a lot of years the harmony in this place is truly mesmerizing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there, Your satisfaction means everything to us, so we are delighted that you encountered a great selection and experienced staff. Thank you for choosing Hudson Toyota and please know that you are always welcome here.
Great experience at Hudson Toyota!!
My experience at Hudson Toyota was awesome , excellent customer service before , during and after purchasing my vehicle I recommend them to all that may be looking to purchase a new vehicle you will not be disappointed friendly staff and trustworthy service!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hudson Toyota appreciates the 5-stars and feedback. We are glad your experience was awesome. The team hopes to see you back!
Good Service
The people are nice and friendly. The sales consultant is very helpful to me. They're attentive and answer all of my questions. It's a good service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Pedro, It is great to know that our team are always friendly whilst ensuring that you are kept updated and informed. Thank you for choosing Hudson Toyota and we look forward to working with you again.
Very Pleased with Hudson Toyota
We couldn't be happier! All the people we had the pleasure of doing business with treated us kindly and with respect, answered our questions, and were human beings (in a good way). We enjoyed our time, ended up with a WONDERFUL car, and they even called to make sure we were happy and to answer any other questions we might have. Buying a car can be quite stressful and overwhelming but they made it as enjoyable a process as they could..AND we were treated fairly and like we mattered.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Hudson Toyota, Marji. We are happy to know that our Sales Team was able to help you get a wonderful car. We can't wait to work with you again.
This is my second time writing a bad review about Hudson...
This is my second time writing a bad review about Hudson Toyota. First was purchasing my RAV4 spend 8 hours as a cash buyer worst experience ever as a first time buyer long wait for everything… Second time was today for my vehicle maintenance just to rotate tires and fluids top up .spoke to a receptionist ask how long is the wait she said approximately one hour or one and a half hour, ok np .So I went was there waited for 4 hours for my vehicle to be serviced can’t find a manager to talk to ,Service Advise chatting with other employees told me he was busy, that I have to wait for my turn was not nice to me ,then another Service Advisor saw what was happening ,then told me to go to the manager office and report him ,because he was not doing his job. had customers waiting long ,I was thirsty and tired went to waiting room customers laying down all over sleeping why ? because customers have to wait long for their vehicle I spoke to another customer ask how long he was waiting he also said 4 hours waiting so sad and disappointed i miss my other appointment because of this.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your interactions with our team. Can you please email me at ccuevas@penskeautomotive.com with your preferred contact information? I appreciate your time! Cynthia Cuevas Hudson Toyota Customer Relations Manager ccuevas@penskeautomotive.com
Outstanding sales and service
Excellent and hassle free sales and service. Everyone involved with my 2 car purchases were courteous and professional. Hudson Toyota has earned all my vehicles business from now on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Julian, we appreciate you taking the time to share your wonderful experience with our Sales Team here at Hudson Toyota. We strive to provide excellent service. We thank you for your business.
Excellent Service
I had a great experience with the Service department for my 2012 Scion. I was lucky to get a next day appointment due to a cancellation, especially as Storm Henri hit yesterday. MIGUEL was extremely helpful and professional. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Caroline, we are pleased to receive this feedback about our Service Team. Thank you for trusting Hudson Toyota to care for your vehicle.
ABRAHAM As a sales person and John as a supervisor
I really like that place. I got the best service most friendly staff, did it work on my needs even with a shortage of inventory regarding big volume of sale but they still provided with the car I really like
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star review. It makes us happy to know that the Hudson Toyota team went above and beyond to ensure you got the best deal. Thank you for choosing us. We appreciate you.
Great service
Had a great socially distanced experience buying my new car. Some paperwork was done online, some outside the location and a minimum inside. I had a direct email and phone number to two people who would answer any questions I had super quickly. I wanted a very specific car and they went out of their way to find it for me! Will continue to purchase my vehicles here for a long time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much, Frank! We so appreciate you here at Hudson Toyota. Safety is very important to us!