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Cars for Sale   /   Dealers  /  Prestige Lexus of Ramsey

Prestige Lexus of Ramsey

4.8 out of 5 4.8
2294 reviews
1000 N Rte 17 Ramsey, NJ 07446
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 8:00 PM

Prestige Lexus of Ramsey Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

10:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed
Dealer website
Dealer website
New (888) 895-2757
Used (888) 459-1641
Service (877) 413-8217

Inventory

NEW
$58,147 MSRP
2018 Lexus RC 350
  • Exterior Color: Caviar
  • Interior Color: Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: AWD
NEW
$86,709 MSRP
2018 Lexus LX 570
  • Exterior Color: Black Onyx
  • Interior Color: Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: 4WD
NEW
$105,978 MSRP
2018 Lexus LC 500
  • Exterior Color: Nightfall Mica
  • Interior Color: Tan
  • Transmission: 10-Speed Automatic
  • Drivetrain: RWD
NEW
$99,816 MSRP
2018 Lexus LS 500
  • Exterior Color: Atomic Silver
  • Interior Color: Black
  • Transmission: 10-Speed Automatic
  • Drivetrain: AWD
NEW
$51,570 MSRP
2019 Lexus ES 350
  • Exterior Color: Silver Lining Metallic
  • Interior Color: Red
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$99,756 MSRP $99,756
2018 Lexus LS 500
  • Exterior Color: Matador Red Mica
  • Interior Color: Chateau
  • Transmission: 10-Speed Automatic
  • Drivetrain: AWD

Our Employees

(5.0) 46 reviews

Gary Gugliemi

Service Advisor
(5.0) 438 reviews

Mark Simpson

Service Advisor
(4.9) 222 reviews

Jorge Reinoso

Service Advisor
(5.0) 27 reviews

Michael Ceccon

Service and Parts Director
(4.9) 74 reviews

Michael Zearfaus

Service Advisor
(4.8) 30 reviews

Demetre Stathopoulos

Sales Consultant
(4.8) 26 reviews

Jessica Tyska

Master Certified Service Receptionist
(4.8) 27 reviews

Richard Nudelman

General Sales Manager
(4.7) 70 reviews

Jeff Lucca

Service Advisor
(4.7) 12 reviews

Wayne Schey

General Manager

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since September 2016

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning

...

and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

"Experience Amazing with Prestige Lexus of Ramsey"

Photos & Videos

5
Photos |
Video

Service

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
2294 lifetime reviews. Includes reviews of Prestige Lexus of Ramsey from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews service expect recommend sale check service reasonable time positive experience easy process knowledgeable patient update service great price time drive offer loaner treat customer family service
All Reviews service expect recommend sale check service reasonable time positive experience easy process knowledgeable patient update service
All Reviews service expect recommend sale check service reasonable time positive experience easy process knowledgeable patient update service great price time drive offer loaner treat customer family service
  • 5.0 out of 5
    Lexus "take 2"
    by JLUCCA1 from DealerRater.com
    December 15, 2018

    I have been a client since 1995 with my 1st Lexus an ES300. Hats off the the original owner and the key service management that that to this day maintain... the focus of loyalty to the customers. Customer retention is key to any successful business. Take 2 refers to Lithia Motors, the new owners and their General manager Wayne Schey. While still remaining is the outstang Service Director Michael Ceccon entrenched in the original belief of Omentenashi. As well as fix your vehicle rift the 1st time. Mr. Schey and His team will continue this belief of Hospitality and great deals on your next Lexus or pre-owned vehicle.

    5.0 out of 5
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Michael Ceccon

    Service and Parts Director

    (5.0) 27 reviews
    Jeff Lucca

    Service Advisor

    (4.7) 70 reviews
    Wayne Schey

    General Manager

    (4.7) 12 reviews
    JESSICA KURTZ

    Service Client Retention Representative

    NOT RATED
    Gina O'Shea

    Sales Receptionist

    NOT RATED
  • 5.0 out of 5
    Perfect yet again
    by mochiis1 from DealerRater.com
    December 14, 2018

    I have been a customer here for at least 10 years and have made countless visits to this service center. The staff is always amazingly friendly, helpful,... and perfect.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Joe Alemany

    Valet Attendant

    (5.0) 10 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Outstanding experience
    by eddr595 from Upper Saddle River, NJ
    April 10, 2018

    My wife and I have been coming to Prestige Lexus for the past 26 years! We typically lease cars for 3 years and I even lost track of how many cars have... we leased and bought at Prestige Lexus from Warren Port. He is an outstanding and trustworthy salesman. This is the reason we continue to come to Prestige Lexus for our new cars.

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the feedback. We are lucky to have clients as loyal as you and your wife, and we cannot express how grateful we are. We look for...ward to working with you for years to come!

  • 5.0 out of 5
    Low back tire.
    by kmacchiarelli43@gmail.com from DealerRater.com
    December 14, 2018

    Brought the vehicle in because of low tire pressure and from there found out my vehicle needed additional work. I was able to get it fixed without making... an appointment.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Jeff Lucca

    Service Advisor

    (4.7) 70 reviews
  • 5.0 out of 5
    New Lexus NX 300
    by Kimba from DealerRater.com
    December 11, 2018

    I purchased my new Lexus recently with Imran Khan. It was a very good buying experience. He is a very knowledgeable salesman and left me at ease with... my purchase.

    5.0 out of 5
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    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    Terrible service department
    by NoMoreLexus from NJ
    December 10, 2018

    Service department is terrible. This is the second car that I've had to replace all four tires, as well as front and rear brakes, before hitting 25,000... miles. Instead of offering solutions, the service advisors just blame the driver and say we "must be driving in bad road conditions". Follow up call with service managers was basically them arguing with me for 20 minutes as to why they're not responsible and why it has to be my fault. Emails to service department director and dealership GM were handled by the service director basically repeating that the issue must be due to "the condition of area roads", and the GM just never replied at all. Prestige simply doesn't care about customer service - while their sales team seems OK, after the sale you might want to take your Lexus elsewhere.

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    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    service/recall
    by dotlauren from DealerRater.com
    December 4, 2018

    This was the first visit for me and the service was wonderful. Everyone was friendly. As I got there the first person I spoke to was Joe and he was very... accommodating. Then my device guy, Mark, was also wonderful.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mark Simpson

    Service Advisor

    (5.0) 438 reviews
    Joe Alemany

    Valet Attendant

    (5.0) 10 reviews
  • 5.0 out of 5
    Kind, welcoming, and very helpful
    by irampoppel from DealerRater.com
    December 4, 2018

    It is always a good experience at Prestige. Everyone is so helpful and appreciative of my business. They keep you updated and have good communication skills.... It is all very helpful. Thank You

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mark Simpson

    Service Advisor

    (5.0) 438 reviews
    Kimberly Totha

    Sales Consultant

    (5.0) 17 reviews
  • 5.0 out of 5
    Award Winning Service
    by RBOSCHULTE from DealerRater.com
    December 3, 2018

    Great service, great consideration, and great communication. I've been going to Prestige Lexus for all of my car's maintenance and they have never been... less than stellar.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Jessica Tyska

    Master Certified Service Receptionist

    (4.8) 26 reviews
    Jeff Lucca

    Service Advisor

    (4.7) 70 reviews
    Tara Niland

    Valet Attendant Leader

    (5.0) 7 reviews
  • 5.0 out of 5
    80,000 mile check
    by GWASHBURN from DealerRater.com
    December 3, 2018

    This is the most efficient dealership i have ever dealt with. Sales and service over the last 9 years has never disappointed. A truly excellent dealership!...

    5.0 out of 5
    Customer Service
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Gary Gugliemi

    Service Advisor

    (5.0) 46 reviews
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