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Prestige Lexus of Ramsey

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 8:00 PM

Prestige Lexus of Ramsey Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

10:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning

...

and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

"Experience Amazing with Prestige Lexus of Ramsey"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
2294 lifetime reviews. Includes reviews of Prestige Lexus of Ramsey from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 15, 2018

    I have been a client since 1995 with my 1st Lexus an ES300. Hats off the the original owner and the key service management that that to this day maintain... the focus of loyalty to the customers. Customer retention is key to any successful business. Take 2 refers to Lithia Motors, the new owners and their General manager Wayne Schey. While still remaining is the outstang Service Director Michael Ceccon entrenched in the original belief of Omentenashi. As well as fix your vehicle rift the 1st time. Mr. Schey and His team will continue this belief of Hospitality and great deals on your next Lexus or pre-owned vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Worked with:
    Michael Ceccon

    Service and Parts Director

    (5.0) 27 reviews

    Jeff Lucca

    Service Advisor

    (4.7) 70 reviews

    Wayne Schey

    General Manager

    (4.7) 12 reviews

    JESSICA KURTZ

    Service Client Retention Representative

    NOT RATED

    Gina O'Shea

    Sales Receptionist

    NOT RATED

  • 5.0 out of 5
    December 14, 2018

    I have been a customer here for at least 10 years and have made countless visits to this service center. The staff is always amazingly friendly, helpful,... and perfect.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Alemany

    Valet Attendant

    (5.0) 10 reviews

  • April 10, 2018

    My wife and I have been coming to Prestige Lexus for the past 26 years! We typically lease cars for 3 years and I even lost track of how many cars have... we leased and bought at Prestige Lexus from Warren Port. He is an outstanding and trustworthy salesman. This is the reason we continue to come to Prestige Lexus for our new cars.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the feedback. We are lucky to have clients as loyal as you and your wife, and we cannot express how grateful we are. We look for...ward to working with you for years to come!

  • 5.0 out of 5
    December 14, 2018

    Brought the vehicle in because of low tire pressure and from there found out my vehicle needed additional work. I was able to get it fixed without making... an appointment.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Worked with:
    Jeff Lucca

    Service Advisor

    (4.7) 70 reviews

  • 5.0 out of 5
    December 11, 2018

    I purchased my new Lexus recently with Imran Khan. It was a very good buying experience. He is a very knowledgeable salesman and left me at ease with... my purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    December 10, 2018

    Service department is terrible. This is the second car that I've had to replace all four tires, as well as front and rear brakes, before hitting 25,000... miles. Instead of offering solutions, the service advisors just blame the driver and say we "must be driving in bad road conditions". Follow up call with service managers was basically them arguing with me for 20 minutes as to why they're not responsible and why it has to be my fault. Emails to service department director and dealership GM were handled by the service director basically repeating that the issue must be due to "the condition of area roads", and the GM just never replied at all. Prestige simply doesn't care about customer service - while their sales team seems OK, after the sale you might want to take your Lexus elsewhere.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 4, 2018

    This was the first visit for me and the service was wonderful. Everyone was friendly. As I got there the first person I spoke to was Joe and he was very... accommodating. Then my device guy, Mark, was also wonderful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Worked with:
    Mark Simpson

    Service Advisor

    (5.0) 438 reviews

    Joe Alemany

    Valet Attendant

    (5.0) 10 reviews

  • 5.0 out of 5
    December 4, 2018

    It is always a good experience at Prestige. Everyone is so helpful and appreciative of my business. They keep you updated and have good communication skills.... It is all very helpful. Thank You

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Worked with:
    Mark Simpson

    Service Advisor

    (5.0) 438 reviews

    Kimberly Totha

    Sales Consultant

    (5.0) 17 reviews

  • 5.0 out of 5
    December 3, 2018

    Great service, great consideration, and great communication. I've been going to Prestige Lexus for all of my car's maintenance and they have never been... less than stellar.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Worked with:
    Jessica Tyska

    Master Certified Service Receptionist

    (4.8) 26 reviews

    Jeff Lucca

    Service Advisor

    (4.7) 70 reviews

    Tara Niland

    Valet Attendant Leader

    (5.0) 7 reviews

  • 5.0 out of 5
    December 3, 2018

    This is the most efficient dealership i have ever dealt with. Sales and service over the last 9 years has never disappointed. A truly excellent dealership!...

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gary Gugliemi

    Service Advisor

    (5.0) 46 reviews

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