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Lincoln of Wayne

(1,788 reviews)
Visit Lincoln of Wayne
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (973) 557-4464 (973) 557-4464
Used (973) 557-4460 (973) 557-4460
Service (973) 988-1104 (973) 988-1104

Reviews

(1,788 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lincoln of Wayne from DealerRater.

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Service

Very professional. Service was performed as promised and within the allotted time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate the kind review, Christopher. We're happy your vehicle service was thorough and completed in a timely manner. Please come see us again soon! Best, Peter Spina Jr - GM (973) 696-9700 x7226

Always satisfied

I have always been very pleased with dealing with the staff at Wayne Lincoln.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sharon, thank you for the kind words. We're happy you experiences at Lincoln of Wayne continue to warrant 5-stars. We look forward to seeing you again. Regards, Peter Spina Jr - GM (973) 696-9700 x7226

Service with a smile

So far I've never had a problem. Everyone is so pleasant and helpful. I've had many cars in my life from Toyota's, Mercedes, Huyandi's even old post office jeeps and I've always felt that a Lincoln was a car you need to get older to appreciate, well I' glad I purchased a Lincoln.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Camille, we're pleased that you are enjoying your new vehicle. Thank you for allowing Lincoln of Wayne to assist you with your purchase. Please let us know if we can assist you in any other way. Best, Peter Spina Jr - GM (973) 696-9700 x7226

Roy F. McGeady

Everyone was pleasant easy to deal with and eager to please.Matt came in early to accommodate me in going through the options and he was very patient thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, Roy. We're happy to hear your vehicle purchase went well from start to finish and that Matt was able to fully walk you through all of your new vehicle's features. If you do have any other questions, please let us know. Best regards, Peter Spina Jr - GM (973) 696-9700 x7226

MKS Purchase of 2013 Certified Autp

My experience was great all personel were helpful and understood my needs, this included the sevice department. The instructions for operation of the car was exelent thanks to Matt, who is an asset to your firm.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Donald, thank you for taking the time to write us a great review. We're glad that purchasing your MKS was a smooth process and that Matt was able to ensure you feel confident in your new vehicle. If you have any other questions, please feel free to give us a call. Best regards, Peter Spina Jr - GM (973) 696-9700 x7226

Great Services

I know that the quality of repair on My Lincoln has always been excellent and I was extremely pleased with total repair of my MKZ after a MVA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words, Nicholas. We're happy to have been able to assist you with the repairs to your MKZ. If we can assist you in any other way, please let us know. Best regards, Peter Spina Jr - GM (973) 696-9700 x7226

Great service very clean and comfortable facility

Appointment for a recall issue was scheduled quickly

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive review, Elizabeth. We're glad we were able to assist you with the recall issue for you vehicle. If we can assist you again down the road, please give us a call. Regards, Peter Spina Jr - GM (973) 696-9700 x7226

Repair of 2013 MKZ after MVA.

The Lincoln collision center at Wayne Motors did a spectacular job reparing my MKZ. Nothing but fabulous!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words, Nicholas. We're happy to have been able to assist you with the repairs to your MKZ. If we can assist you in any other way, please let us know. Best regards, Peter Spina Jr - GM (973) 696-9700 x7226

very happy

helpful staff cleaned and serviced auto in a timely fashion

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy that your vehicle service went so well, Peter. Thank you for the 5-star feedback! We would be delighted to assist you again in the future - please come see us again soon. Best, Peter Spina Jr - GM (973) 696-9700 x7226

Lincoln of Wayne

I leased a Lincoln MKX. This is my second MKX (fully loaded}. This is my fourth Lincoln car. I love my Lincoln MKX. The service at Wayne Lincoln was excellent as always. That is why I am back for another Lincoln car. The help is always patient to explain all and new features. They keep me up to date when service is needed to change the oil etc. It is a pleasure to go for service. They always try to get you out as soon as possible. I have always felt from day one that I was with my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joan, thank you for continuing to trust Lincoln of Wayne for all of your vehicle needs. We hope you are enjoying your new MKX! It goes without saying, but if we can assist you in any way in the future, please let us know. Warm regards, Peter Spina Jr - GM (973) 696-9700 x7226