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Lincoln of Wayne

(1,788 reviews)
Visit Lincoln of Wayne
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (973) 557-4464 (973) 557-4464
Used (973) 557-4460 (973) 557-4460
Service (973) 988-1104 (973) 988-1104

Reviews

(1,788 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lincoln of Wayne from DealerRater.

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Mr. J Banks

Lincoln Wayne Dealership is the best dealership I have even been involved with. The service is second to none, the showroom is wonderfully organized. A very professional staff from the moment you enter the service bays, to the cashier, the salespersons. I am a former Liberty customer and met Cindy there; she remembers your name and she always has a smile on her face. Cindy is helpful and very knowledgeable about vehicles, whether your are there for repairs, maintenance, or recalls. She is an asset to you, what a gift to us. Thank you Cindy!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Julius, thank you for the great review! We're happy Cindy is able to consistently ensure your vehicle service visits are great form start to finish. We hope to see you again soon! Best, Peter Spina Jr - GSM (973) 696-9700 x7226

Great service, clean and comfortable surroundings

We leased our 3rd Lincoln MKZ. The experience was professional and excellent from beginning to end. Love this year's model. There's so much that has been improved. This is definitely the best car we have leased from you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

George, we appreciate your continued loyalty to Lincoln of Wayne. We hope you're enjoying the new MKZ. If we can assist you in any other way now or in the future, please let us know. Best regards, Peter Spina Jr - GSM (973) 696-9700 x7226

Service review

Excellent service on all counts. Excellent service on all counts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marvin, thank you for the 5-star review. It makes us happy knowing your service visit went so well. We would be thrilled to assist you again - please come see us soon! Regards, Peter Spina Jr - GSM (973) 696-9700 x7226

great service

This is the 2nd Lincoln purchased from Lincoln of Wayne and the people and the service are excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joann, thank you for continuing to trust Lincoln of Wayne for your vehicle purchases. We are happy to have been able to assist you a second time, and look forward to assisting you again in the future. Please let us know if you have any questions with your new vehicle. Best regards, Peter Spina Jr - GSM (973) 696-9700 x7226

Always a pleasant experience

As always, took me in on time and did my service in under an hour. No need to ask for a loaner when they are that quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kathleen, thank you for the great feedback. It makes us happy that your vehicle service went well and was completed in a timely manner. Please come see us again soon. Best, Peter Spina Jr - GSM (973) 696-9700 x7226

Overall best car dealer in north jersey!

I came in to look at the new MKZ since my old one was just about ready to turn in. Can't believe it's been almost 36 months. My 2012 felt as great as the day I picked it up almost 36 months ago! Chuck, that had sold me the 2012 was there to show me the new one and was so excited about the 2015 model I couldn't wait to drive it. There was no disappointment there! What a beautiful car with an extremely comfortable smooth ride. I was concerned about going from a 6 cylinder to a four. But boy, maybe it's the turbo but she's got some amazing go power. I absolutely love it! Chuck was great! Answered every phone call. He took a great deal of time explaining all the things my new car does and making sure I understood. Honestly, it's hard to imagine going anywhere else now with pushy sales people that just care about the sale. Thank Wayne Lincoln! Thank you Chuck as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Laurie, thank you for the fantastic review. We're delighted Chuck was able to assist you with choosing your new MKZ and we hope you're still enjoying your new vehicle! Please let us know if you do have any questions. Safe travels! Warm regards, Peter Spina Jr - GSM (973) 696-9700 x7226

Report

Barbara and Cindy most excellent. Easy in, Easy out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-star review! We're happy Barbara and Cindy were able to ensure your vehicle service was smooth from start to finish. We look forward to seeing you again! Regards, Peter Spina Jr - GSM (973) 696-9700 x7226

Followed my salesman to Lincoln of Wayne

I had a great experience purchasing my MKZ, the service was excellent, the dealership is classy, and my salesman is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Carleton, thank you for the kind words. We are happy that your vehicle purchase was a positive experience and hope you are loving you MKZ. If we can assist you in any other way, please let us know. Best, Peter Spina Jr - GSM (973) 696-9700 x7226

My experience at Lincoln of Wayne

I have already told my friends about your wonderful service and automobiles. The Chrisbachers and Naglers sampled and bought from you due to an introduction by the Contino's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ellen, we appreciate the 5-star review and referrals! It makes us happy we were able to help you and your friends find new vehicles to meet your needs. It would be our pleasure to assist you again in the future! Safe travels! Warmest regards, Peter Spina Jr - GSM (973) 696-9700 x7226

Great People to work with

The staff was very attentive and did a great job of servicing including fixing some minor things that needed attention.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Leonard, thank you for the kind words. We are happy we were able to help get your vehicle back in tip top shape. If you have any needs down the road, please give us a call. Best, Peter Spina Jr - GSM (973) 696-9700 x7226