Wayne Mazda

Mark Checki and Wayne Mazda go above and beyond to meet customers needs. I have highly recommended both to family and friends. I'm a very satisfied returning customer and we'll be back in July for a 3rd Mazda vehicle. A++++ rating for excellent customer service.

I love Ash and have leased 4 cars from him - he’s the best. I bought a tire protection pkage though and when I needed to use it I got the runaround from a woman in Service and was told she had no idea if my tire was covered and it would be a month to replace it…and she didn’t have a very nice attitude either. I happily kept buying from Wayne even though it’s 50 mins from where I live and they have always been excellent before but this is very discouraging. Mazda Morristown has been great and gave me an appt the next business day. I have had to wait and the Portfolio tire package made them jump through hoops but I’m thankful they were willing to jump and very happy with Greg in Service.

I went to Wayne Mazda, located at 1244 Rte 202, 1244 NJ-23, Wayne, NJ 07470, for an appointment, which had been scheduled online, for complimentary oil change for my 2023 Mazda CX-5, on 02/03/2024 (they included free oil changes for life with new vehicle that i had purchased from them) and got charged $609.83. I had purchased the 2023 Mazda CX-5 purchased on 09/27/2022 (only 16 months and 6 days old) and it had with 12,349 miles on it at the time I went for the complimentary oil change appointment. They made me sign a work order even before they inspected the CX-5 and because I didn't have my reading glasses, I could not read the work order, so I asked the service advisor what I was signing for and he said it was "no charge" because it was only for complimentary oil change, so I trusted him and signed the work order, but when i went to pick up the vehicle when it was ready, I had to pay $609.83 including tax which included replacing cabin air filter, engine air filter, fuel injection which is also completely unnecessary for 16 month old CX-5 and with 12,349 miles. Why would they perform any services prematurely if the vehicle is not due for those services at this mileage and within 16 months of buying brand new vehicle and without first performing a vehicle inspection to determine what services are necessary? Also, they charged almost double the amount for these 3 services for which i have a quote from another nearby Mazda dealership for a 2018 Mazda Cx-5 that we also own. I also intend to dispute the charge with the credit card company. Can you please assist us in this matter?

It was a pleasant experience working with Jim on the purchase of our CX-5. He was very friendly and went out of his way to make us feel comfortable. It’s only been one day but I absolutely love this vehicle!

Buying a car is exciting but stressful. I must say that my experience here was amazing! Matt Smits was awesome, knowledgeable and patient. I did not only leave with a new car but I left stress free and beyond satisfied with my purchase. I highly recommend this place and highly recommend Matt to be your sales guy! He definitely went above and beyond. Big thank you to the Mazda family and huge thank you to Matt!

Khaled was very helpful and pleasant to work with for the purchase of my new vehicle.

Highly recommend Wayne Mazda and Dan Cano. The entire team made the process seamless from start to finish. Dan was very helpful, responsive, and easy to work with.

He's great and very knowledgeable. Very accommodating and easy to work with. He should be promoted.

Very pleasant experience dealing with James when trying to buy a car. He was also very knowledgeable about all of the cars.

We have overall had a good experience. At some points slow, but overall no issues and smooth sailing.