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Chrysler Dodge Jeep RAM of Paramus

4.0 out of 5 4.0
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Chrysler Dodge Jeep RAM of Paramus Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2007

At Chrysler Dodge Jeep of Paramus, your satisfaction is our primary concern. With a knowledgeable sales team, large inve

...

ntory and everyday low prices, Chrysler Dodge Jeep of Paramus is the first and last place you will need to shop for a new or used car by Chrysler, Dodge, Jeep or Ram. We are dedicated to exceeding the expectations of each individual that walks through the dealership's door. Remember, 4 is Always Less!

"Chrysler Dodge Jeep of Paramus - 4 is Always Less!"

Reviews

4.0 out of 5 4.0
1079 lifetime reviews. Includes reviews of Chrysler Dodge Jeep RAM of Paramus from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • November 8, 2016

    Everyone was so friendly and was a great experience. Would definitely recommend this place to anyone who wants to. It a car

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Elizabeth, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied wi...th the overall experience. We look forward to working with you again! Best, Dean Redmond | dredmond@rt4cars.com | General Sales Manager

  • 5.0 out of 5
    October 6, 2019

    Being from out of state, my car was fixed the same day it was towed to this dealer. I appreciated the quick response in having my car taken care of immediately.... I was called promptly when the car was back in service late that afternoon. The next day, Ralph called me earning morning to say car was ready. I feel that they went out of their way to repair my car because of my out of state situation.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We wanted to make sure that you could be on your way in a timely manner. Thank you for allowing us to assist you. Let us know if you have any question...s.


    Worked with:
    Ralph Russo

    Service Advisor

    (4.6) 30 reviews

  • August 23, 2017

    friendly, business-oriented atmosphere, willing to compromise to make a deal to satisfy customer needs. Negotiating in a timely, respectful manner.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2019

    I highly recommend the service department. I have been a customer for years and have had only great experiences with Ralph Russo and Steve who used to... be the Service Mgr.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, Patty! We are so glad to see that Ralph and Steve have earned your recommendation! Please come back at any time!


    Worked with:
    Ralph Russo

    Service Advisor

    (4.6) 30 reviews

  • 5.0 out of 5
    September 30, 2019

    Daniel is my Service Specialist Very Professional and Caring to my issues and needs. Each and every time a problem has occurred Daniel ," Gets the Job... Done." I appreciate his attentiveness.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Heather Curcio

    Service Manager

    (4.4) 30 reviews

  • 5.0 out of 5
    September 29, 2019

    I walked in after being insulted by another dealership and was treated with respect!! Warren was amazing and helped me out!! I would go back in a heart... beat!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Warren Demmin

    Sales Advisor

    NOT RATED

  • 5.0 out of 5
    September 26, 2019

    This is my second lease with this dealership. Highly recommend this place and rep. Leo was very patient and helpful, great customer service overall. Thank... you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Leo Mora

    Sales

    (4.3) 6 reviews

  • 5.0 out of 5
    September 24, 2019

    As soon as i walked in the store I was greeted by the salesman Ray, and was given fast customer service. Mr Ray was quickly able to locate the vehicle... I was looking for and took me to see it. Without hassle he was able to sit with me and give me a deal better than what i had in another dealership. The whole lease process was thoroughly explained and done with ease by him. He made sure to complete the transaction quickly and efficiently. He even went far and beyond by helping to put my tire locks for me at the last minute. Definitely not disappointed in coming from New York to New Jersey to get the car of my dreams and excellent customer service. Great deal

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy ...to hear that you had a great experience during your time with us.


    Worked with:
    Raymond Espinoza

    Sales Advisor

    NOT RATED

  • 2.0 out of 5
    September 24, 2019

    A a new customer, I had some questions concerning my lease. After numerous calls and messages never returned, it seems that my salesman had left the dealership.... I guess they forgot to tell the receptionist or other employees so they could offer assistance. I have not been able to find out who is handling me as a customer during my lease term. I have left messages, if I can, since message machines are often full and sent emails. Never a reply. I even tried going thru the website for assistance. The website indicates " a response within 30 minutes" or the GM, Dean Redmond will contact you directly. This also never happens. If the GM does not return a customer's inquiry, then the staff will follow suit and also lack customer service skills. Mat Talmo was my salesman and seems to be the only employee(former) there with any customer relationship skills. Without Mat, our deal probably would not have happened since they tried to back out of the original deal. If they honor your agreement, is it worth the poor customer service? Once you sign, you can't get any further assistance. I also tried reaching someone as a contact person since I had 3 friends interested in getting a new Jeep. Still no call back. Business must be that good then!! I should have read these online reviews about the poor service then I wouldn't be writing this one.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lori, I am concerned to learn that you are experiencing any issues communicating with our team in regards to your lease. I would appreciate hearin...g more details so I may address the situation and hope you consider reaching out to me. Please contact me directly when you have a moment. It would be my pleasure to assist you in any way I can. I appreciate your time. Best, DEAN REDMOND GENERAL SALES MANAGER DREDMOND@RT4CARS.COM

  • 5.0 out of 5
    September 14, 2019

    It was crowded and busy but in spite of that I felt I received the personalized service I deserve as a long time customer. I would recommend the dealership... to friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Thank you for taking the time to leave us a positive review. We re happy to hear that Ralph was able to provide you with a high level of customer... service, and Was able to make the overall experience at our dealership fun and stress-free. If you ever need help with your ride, feel free to give us a call!


    Worked with:
    Ralph Russo

    Service Advisor

    (4.6) 30 reviews

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