Reviews
The best customer service
the best customer service, outstanding sales rep. Have been a Honda customer for the past 15 years and I keep on coming back. Thank you for treating your customers the way it should be. Our history with Honda, 4 Odysey mini van, 3 Pilot, 1 Accord, 1 Crv and now a Ridgeline
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. We're very glad to know that you had an excellent car buying experience. It's a pleasure to hear that Herbie was able to answer all of your questions and could find you the perfect vehicle. We appreciate your loyalty to Honda of Tenafly and we look forward to seeing you again in the future. We hope you love driving around in your new Honda Ridgeline!
The car was prepared for a drive to Delray Beach, Florida.
The basic needs of the car were met however, the cause for the appointment was not. The car needs a new navigation unit and the time required to procure one was too long. I was told it would take two to three weeks before the part came in and we (my wife and myself) were driving to Florida that same Friday. I was given a list of options in which the best one was to have it done at Delray Honda in Delray Beach, The car had been serviced there before (for a flood recovery and a tire). They said the new unit would be in in three days. I have an appointment there to install it.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback. We are sorry to hear about the issues you ran into involving your navigation system. At our dealership, we strive to ensure we meet the expectations of our customers and deliver everything we promised, and more. It's a pleasure to hear that Danielle was able to answer all of your questions. Please don't hesitate to contact us if you any comments, questions, or concerns. We look forward to hearing how your service appointment goes. We hope you enjoyed your trip to Florida!
great experience
He was very kind and professional. I don't have anything to complain. I purchased CR-V and process was all smooth. I recommend this dealer shop to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback. It's a pleasure to hear that Arnold was able to answer all of your questions so that you could have a pleasant car buying experience. We hope you love driving around in your new Honda CR-V.
it was not what i expected
i went in to get my car check due to my check airbag system light, they said that my car was fine and that they didn't find anything wrong with my car and that it was "a glitch" so when i picked up my car i thought everything was fine.. in less than 24 hours my check airbag system light went on again. I find it extremely tedious to go back and forth for the same thing. I would like to have a dealership that i can trust.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I am sorry that you are having these issues. I need some additional information in order to assist you. Please contact me directly at 201-408-1910. Carlos Cueto
Great Experience
I had a Great Sales Rep., and the Owner Norman Dorf had the sales rep. take very good care of me. Would recommend this Dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. We're glad to hear that you had a wonderful car buying experience. It's a pleasure to hear that our staff provided you with amazing service and made you feel welcomed right from the moment you walked in.
very professional
I bought my car from D&C and all of the employees were friendly and helpful. I like a local dealership. I am confident their service area will be just as helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback. It's a pleasure to know that you had such a great car buying experience. We're very happy to hear that our staff provided you with amazing service right from the moment you walked in.
Very Satisfied
I bought CR-V. David Kim helped me choose right one. David Kim made me very comfortable. He didn't push me to decide something instantly. Also every members were very friendly, kind and frank.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback. We hope you love your new Honda CR-V. It's a pleasure to hear that David Kim could find you the perfect car, being able to answer all of your questions and providing you with exceptional service. Please don't hesitate to contact us if you have any questions, comments, or concerns. We look forward to seeing you again in the future.
Servie review
Just very, very good, very fast. All service advisors good. Have had a different one each time which is fine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review. We are very glad to hear that you had such a wonderful experience!
Very friendly and fast
Ok if you ever need Honda service you have to ask for Danielle she was so friendly and helpful with getting my car repaired also she is layed back and not pushy at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. It's a pleasure to hear that Danielle made you welcomed right away and could add to your great experience. We look forward to seeing you again in the future.
Excellent great people working at D.C. Honda
Employees were helpful and friendly. Everyone went out of there way to help. Friendly environment and did not feel pressure to buy/lease a vehicle. This dealership is professional yet welcoming.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback. We're happy to hear that our staff greeted you with amazing service right from the moment you walked in. We look forward to seeing you again in the future.