George Wall Ford Lincoln

I went to Wall Ford with a payment amount and what I wanted in a vehicle in mind. I meet Jim Fallon the salesman and he spent 3 hours working this deal until he made it happen. Everyone at George Wall Ford went out of their way to make this experience the best it could be. They succeeded in every way!! I have driven Ford's all of my life as does my whole family, Wall Ford is my new dealer of choice. The salesman I worked with Jim Fallon is not listed below as a choice.

Brought my Leased 2016 Ford Edge in for 6 month service that was due. Staff was a pleasure to deal with. Waited in the waiting area for service to be completed and was pleasantly surprised that my wait was about only 30 minutes.

I usually can’t stand shopping for a new car but I actually enjoyed working with Gary and James. No high pressure sales game, just a great deal (I checked around).

Even though I didn't buy my car at this location I am treated with great respect..my reservations are always on time with neat, quality n quick service..

I was pleased with the service I received. We have purchased all our cars at this dealership for the last 12 years and are very happy with the attention we receive

got repair in less time than told workers were very nice and professional sitting area was accommodating made experience pleasant and hassle free thank you

Steve and other service writers are very professional. My issue is not getting a returned phone call after leaving two messages - one the evening before and the following afternoon when I called on lunch break. I placed the third call later on and spoke to the scheduler. No apologies when I stated that I have been trying to make an appointment for servicing my car, and left messages. That's not the best in customer service practices. And, not the first time that this has occurred. Everything else is excellent in this facility.

This group was superlative in every respect. My vehicle had a break problem and we had to be on the road THAT DAY! The Service Manager Augie took care of the situation in the most professional and efficient manner to solve our issue! 100% Aces

Service was performed as requested and results were clearly explained. Personnel were pleasant and helpful. Car was finished as returned to me at the promised time.

Took in for maintenance service. Advised a light in passenger compartment was on all the time. Did not check. Had to return the car a second time for the light and to turn off oil light for service. Did pick up my car and left me a loaner for the three day duration. Did appreciate that. Would have preferred some one call me and let me know the status of my vehicle. I had to keep calling them. Everyone was pleasant and the people taking and dropping the car off were professional and friendly. The car came back washed and in good condition. Overall experience was good.