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DCH Freehold Toyota

(2,836 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–9:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
2021 consumer dealer award View 9 awards
2018 state dealer award 2013 state dealer award 2013 state dealer award
2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 709-1163 (888) 709-1163
Used (888) 711-0653 (888) 711-0653
Service (888) 712-2083 (888) 712-2083

Inventory

See all 328 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2006.
Welcome to DCH Freehold Toyota! Located in Freehold New Jersey DCH Freehold Toyota is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to customer service is second to none. We strive to make your experience with DCH Freehold Toyota a good one for the life of your vehicle. Whether you need to purchase finance or service a new or pre-owned vehicle you've come to the right place.
DCH - Delivering Customer Happiness

Service center

Phone number (888) 712-2083

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–5:00pm
Saturday
7:30am–1:00pm
Sunday
Closed

Meet our employees

View all 19 employees View less employees

Reviews

(2,836 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Freehold Toyota from DealerRater.

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Ian was absolutely Amazing!

Ian was absolutely Amazing!!! Answered all of our questions. Gave us his honest opinions. Would definitely recommend!!!

Ian was absolutely Amazing!

Ian was absolutely Amazing!!! Answered all of our questions. Gave us his honest opinions. Would definitely recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Bernice, we're delighted to hear that Ian provided such amazing service at DCH Freehold Toyota! Thank you for recommending us and sharing your experience.

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Extremely helpful and knowledgeable.

Extremely helpful and knowledgeable. Worked with me every step of the way! I would definitely call him again for my next purchase

Extremely helpful and knowledgeable.

Extremely helpful and knowledgeable. Worked with me every step of the way! I would definitely call him again for my next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're delighted to hear that you had such a positive experience with our team at DCH Freehold Toyota! We look forward to assisting you again in the future.

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Ian was professional, pleasant and he got the job done.

Ian was professional, pleasant and he got the job done. I will recommend him to anyone I know who is shopping for a Toyota. Thank you!!!

Ian was professional, pleasant and he got the job done.

Ian was professional, pleasant and he got the job done. I will recommend him to anyone I know who is shopping for a Toyota. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thanks for letting us know that you had a professional and pleasant experience with Ian at DCH Freehold Toyota. We hope to see you again. Drive safe until next time!

Consumer response

Thank you DCH Toyota

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Excellent dealership, sales, willing to work with you.

Excellent dealership, sales, willing to work with you. Ian was very accommodating and knowledgeable. He was very helpful with setting up the electronics.

Excellent dealership, sales, willing to work with you.

Excellent dealership, sales, willing to work with you. Ian was very accommodating and knowledgeable. He was very helpful with setting up the electronics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We're delighted to hear that Ian provided such accommodating and knowledgeable service at DCH Freehold Toyota. Thank you for sharing your experience with us and come again soon!

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Our salesperson, Ian Salon had made our our buying

Our salesperson, Ian Salon had made our our buying experience so seamless. He made the process so much easier ! If I need to purchase another car this is where I would go

Our salesperson, Ian Salon had made our our buying

Our salesperson, Ian Salon had made our our buying experience so seamless. He made the process so much easier ! If I need to purchase another car this is where I would go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We're delighted to hear that Ian made your buying experience seamless at DCH Freehold Toyota! Thanks for sharing, and we look forward to assisting you with any future car purchases!

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The process was smooth and easy.

The process was smooth and easy. I didn't feel rushed. I’ll Highly recommend.

The process was smooth and easy.

The process was smooth and easy. I didn't feel rushed. I’ll Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thanks for letting us know that you had a smooth and easy process with our team at DCH Freehold Toyota. Come again!

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Very professional treatment from Nigel and everyone else

Very professional treatment from Nigel and everyone else who helped us out. Made things simple and were very accommodating.

Very professional treatment from Nigel and everyone else

Very professional treatment from Nigel and everyone else who helped us out. Made things simple and were very accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello! Thank you for the kind words! We're glad to hear Nigel and our team at DCH Freehold Toyota provided professional and accommodating service. Enjoy your new ride!

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I got an excellent deal more than I thought with Ian

I got an excellent deal more than I thought with Ian help! Thanks Ian. Besides He is so professional and very sensitive with numbers that helps customers saving money. He is the best in his field!

I got an excellent deal more than I thought with Ian

I got an excellent deal more than I thought with Ian help! Thanks Ian. Besides He is so professional and very sensitive with numbers that helps customers saving money. He is the best in his field!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We're delighted to hear that Ian provided such exceptional service and helped you secure a great deal at DCH Freehold Toyota! Thank you for sharing your positive experience with us. Enjoy your new vehicle!

Dealer response

Hello! Thank you for letting us know that you had a great experience with Ian. We look forward to seeing you again at DCH Freehold Toyota for more awesome visits!

Consumer response

I got an excellent deal more than I thought with Ian help! Thanks Ian. Besides He is so professional and very sensitive with numbers that helps customers saving money. He is the best in his field!

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Leased 3 cars with Ian.

Leased 3 cars with Ian. He was very attentive and professional. I would highly recommend him.

Leased 3 cars with Ian.

Leased 3 cars with Ian. He was very attentive and professional. I would highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thanks for letting us know that you had a great experience with Ian at DCH Freehold Toyota. We hope to see you again for more attentive and professional service!

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Great service today, took our 2021 Rav4 in for a wheel

Great service today, took our 2021 Rav4 in for a wheel sensor problem that was not created by this dealership. Another tire shop created the problem not DCH Freehold Toyota, but the service department helped with resolving this issue. These guys helped diagnose the problem, and gave advice on how to remedy the problem. All this was done and this service department did not charge us for it!!! These guys rock, and our Rav4 will be back for regular service. We purchased our RAV4 from this dealership used, and these guys have always been above super. Thanks for everything, we are more than happy with the sales team, and now the service team.

Great service today, took our 2021 Rav4 in for a wheel

Great service today, took our 2021 Rav4 in for a wheel sensor problem that was not created by this dealership. Another tire shop created the problem not DCH Freehold Toyota, but the service department helped with resolving this issue. These guys helped diagnose the problem, and gave advice on how to remedy the problem. All this was done and this service department did not charge us for it!!! These guys rock, and our Rav4 will be back for regular service. We purchased our RAV4 from this dealership used, and these guys have always been above super. Thanks for everything, we are more than happy with the sales team, and now the service team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're glad our service team at DCH Freehold Toyota could help resolve the wheel sensor issue and provide valuable advice. We appreciate your continued trust in us for both sales and service, looking forward to seeing you again!

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