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2025 state dealer award
View 13 awards
2025 state dealer award 2023 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Circle INFINITI from DealerRater.

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There are not enough good things to say about Joe Nazzaro

There are not enough good things to say about Joe Nazzaro and the service department at Circle. I recently brought my car in for an issue and was beyond pleased with the service. It was done on time and even cleaned before it was returned. Circle is always my go to for my vehicle. I am always treated as a valuable member of the Circle family. Would recommend them to everyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Kellylriley, thank you for sharing your positive experience with Joe and Circle INFINITI.

As always, my experience at Circle Infiniti was

As always, my experience at Circle Infiniti was professional, timely and a smooth experience. I have both my vehicles sreviced here - a QX60 and a Dodge Ram truck. I've been with this dealership for over 19 years. The service department is one of the main reasons I purchase Infiniti vehicles. Thank you to Ann Maria Trapani, Todd Rovineky and General Manager Frank Gandolfo!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tenaj57, it's experiences like yours that really keep us motivated! We truly appreciate your business and trusting us to your "girls" over all these years.

I am writing to express my gratitude for the exceptional

I am writing to express my gratitude for the exceptional service I received during ,my recent visit to Circle Infiniti. I recently brought my QX60 in for service and had the pleasure of working with Ms.Pam who was nothing short of amazing. As a customer seeking a new Infiniti dealership to call home, her kindness and professionalism greatly contributed to my sense of trust and comfort. Calling in and speaking with Service Consultant Ms.Pam was a delightful experience; she listened attentively without interrupting or rushing me, for which I am thankful for. I also appreciate the courtesy vehicle provided for my commute to and from work, as well as the clear communication regarding the repair timeline. Proactive updates from my advisor meant I never had to inquire about the status of my vehicle, and the repairs were completed as promised, on time. The pickup process was seamless, and although my advisor was off, her colleague, Ms.Annmaria, was exceptionally kind and helpful during checkout. She was patient and very pleasant, ensuring the process went smoothly without any issues. I now have a new service home and would 10/10 recommend this dealership for service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Shaquasia Thompson, we are very happy we could provide you with a positive experience! Welcome to the Circle INFINITI Family...

I had an issue with the air conditioner for my 2020 Q50.

I had an issue with the air conditioner for my 2020 Q50. I called the service department and was immediately scheduled that same day. Pam and Ana were accommodating, clear, and knowledgeable. They were super helpful, and the car was repaired rather quickly. I would highly recommend them to anyone. Thank you!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Eholmes, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Circle INFINITI, Inc.!

I've been going to this dealership over 15 years.

I've been going to this dealership over 15 years. Professional and friendly service. Top notch and would not even consider going elsewhere.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Chriscrackmac, reviews like this give us motivation and help us ensure we provide high-quality care.

Joe was amazing!

Joe was amazing!! I drive a 2011 Infiniti which I love, I was having an emergency situation and drove into the dealership. To my surprise I was treated like I had just purchased a new vehicle. Joe was so kind and turned my stressful situation around. He even provided me with a beautiful loaner vehicle while the repairs were being done. Circle Infiniti definitely goes above and beyond, exceptional customer service, a RARE FIND in todays standards.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello Maraca3, thank you; we appreciate your feedback and loyalty. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Joe was wonderful.

Joe was wonderful. He honest and got me the best price possible. Thank you so much!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Meezmizrahi, we really appreciate your feedback! Thank you again for the great review!

Joe N takes care of my 2023 q50 like it’s his own.

Joe N takes care of my 2023 q50 like it’s his own. It’s under warranty but I wouldn’t trust anyone else with my car

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Fanboy, we are very happy to have provided you with such a positive experience!

This dealership is hands down one of the best I have ever

This dealership is hands down one of the best I have ever walked into! I highly recommend to anyone looking for an Infiniti to go to this dealership and ask for Tom.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Amanda, thank you for sharing your positive experience!

I own a 2020 Q50, which has been maintained by the

I own a 2020 Q50, which has been maintained by the service dept. here at Circle Infiniti. Time after time, I’ve had nothing but positive experiences, due to the efficiency of my service reps. Ann goes up and beyond to ensure my satisfaction, is friendly and always greets me with a smile. Pam has also been outstanding with her follow up on any parts ordered and services being completed. I think both of them for consistently making what could be a stressful experience a very pleasant one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Atrap913, reviews like this give us motivation and help us ensure we provide high-quality care.