Reviews
Rebeca is the best at the dealership.
Rebeca is the best at the dealership. Ask for her and all will be solve in the best way . She should run the whole dealership . Amazing worker !
Rebeca is the best at the dealership.
Rebeca is the best at the dealership. Ask for her and all will be solve in the best way . She should run the whole dealership . Amazing worker !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi George! Thank you for the praise of Rebeca and our team! - Johnson Dodge Chrysler Jeep
I had an excellent experience with Jeep Service thanks to
I had an excellent experience with Jeep Service thanks to Briana Anne and Courtney. Both were truly exceptional—professional, knowledgeable, and genuinely caring throughout the entire process. They kept me informed, answered all my questions, and made what could have been a stressful service visit completely seamless. Their attention to detail and customer-first attitude really stood out. This is the level of service that builds trust and keeps customers coming back. Highly recommend working with Briana Anne and Courtney if you get the chance.
I had an excellent experience with Jeep Service thanks to
I had an excellent experience with Jeep Service thanks to Briana Anne and Courtney. Both were truly exceptional—professional, knowledgeable, and genuinely caring throughout the entire process. They kept me informed, answered all my questions, and made what could have been a stressful service visit completely seamless. Their attention to detail and customer-first attitude really stood out. This is the level of service that builds trust and keeps customers coming back. Highly recommend working with Briana Anne and Courtney if you get the chance.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Charlie! Thank you for sharing your wonderful feedback. We're delighted to hear that Briana Anne and Courtney provided such a seamless, informative, and caring experience. We look forward to serving you again at Johnson Dodge Chrysler Jeep!
Service dept is terrible!
Service dept is terrible! Had an appointment for 8:00am and they held my jeep for almost 2 days without looking at it. I had to call mult times only to be given the runaround and flat out lied too.Then they charged me $225 for a 10 min diagnosis didn’t offer any kind of discount or even an apology. I couldn’t even see a service manager as they pushed it to the very end of the day. The only way to get my Jeep back that night was to pay the cashier… What a racket . I have purchased 2 vehicles from them and I will NEVER be back again for anything. Shameful!
Service dept is terrible!
Service dept is terrible! Had an appointment for 8:00am and they held my jeep for almost 2 days without looking at it. I had to call mult times only to be given the runaround and flat out lied too.Then they charged me $225 for a 10 min diagnosis didn’t offer any kind of discount or even an apology. I couldn’t even see a service manager as they pushed it to the very end of the day. The only way to get my Jeep back that night was to pay the cashier… What a racket . I have purchased 2 vehicles from them and I will NEVER be back again for anything. Shameful!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Adam, we’re truly sorry to hear about your experience. This is not the level of service we strive to provide and we will ensure this feedback is shared with our team so we can take steps to improve our processes moving forward. If you would like to discuss your concerns further, please email your contact information to johnsonautogroupmarketing@gmail.com.
Fast friendly service.
Fast friendly service. Everything was explained in detail and was a terrific experience! They take good care of their customers.
Fast friendly service.
Fast friendly service. Everything was explained in detail and was a terrific experience! They take good care of their customers.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jersey, thank you for the great review! We are thrilled to hear that you had such a successful service experience with the Johnson Dodge Chrysler Jeep team.
Service department are thieves $275 to charge my battery
Service department are thieves $275 to charge my battery meanwhile I have extended warranty. They are thieves! Horrible communication!
Service department are thieves $275 to charge my battery
Service department are thieves $275 to charge my battery meanwhile I have extended warranty. They are thieves! Horrible communication!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bret was very helpful and answered all my questions on
Bret was very helpful and answered all my questions on the no vehicle. He also said I could call with any other questions or problems that may surface.
Bret was very helpful and answered all my questions on
Bret was very helpful and answered all my questions on the no vehicle. He also said I could call with any other questions or problems that may surface.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, thank you for the great review! We’re so glad you had a great experience with Bret at Johnson Dodge Chrysler Jeep. If you need anything else, feel free to reach out. Safe travels!
Service was good and done quickly and I was notified when
Service was good and done quickly and I was notified when work was completely done
Service was good and done quickly and I was notified when
Service was good and done quickly and I was notified when work was completely done
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience, Donald! We hope to see you again next time here at Johnson Dodge Chrysler Jeep!
Great dealership in regards to sales and service.
Great dealership in regards to sales and service. Always efficient and friendly when dealing with them.
Great dealership in regards to sales and service.
Great dealership in regards to sales and service. Always efficient and friendly when dealing with them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your awesome feedback, Jmilton! We appreciate your support and look forward to seeing you next time at Johnson Dodge Chrysler Jeep! Take care.
When our Jeep engine had a major issue, Johnson Dodge
When our Jeep engine had a major issue, Johnson Dodge Chrysler Jeep quickly checked into what they could do to help us looking into warranty coverage and taking care of it all from start to finish! Briana oversaw each step of the process, keeping us up to speed on the progress until completion! This was the second of two jeeps she handled in the service department and both cars while in the service department were handled with professionalism, care, and overall top quality management! I cannot thank Briana and the service team who worked on our Jeeps enough for all they did! Briana is top notch and a priceless member of Johnson’s service team!
When our Jeep engine had a major issue, Johnson Dodge
When our Jeep engine had a major issue, Johnson Dodge Chrysler Jeep quickly checked into what they could do to help us looking into warranty coverage and taking care of it all from start to finish! Briana oversaw each step of the process, keeping us up to speed on the progress until completion! This was the second of two jeeps she handled in the service department and both cars while in the service department were handled with professionalism, care, and overall top quality management! I cannot thank Briana and the service team who worked on our Jeeps enough for all they did! Briana is top notch and a priceless member of Johnson’s service team!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are thrilled to hear this feedback! Thank you for choosing Johnson Dodge Chrysler Jeep, and for sharing your experience with Briana and the team. We are grateful for your continued business!
Very punctual and attentive.
Very punctual and attentive. Kept us informed of progress. She gets a 10 out of ten.
Very punctual and attentive.
Very punctual and attentive. Kept us informed of progress. She gets a 10 out of ten.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia - Your feedback is much appreciated! Thank you for supporting Johnson Dodge Chrysler Jeep.