Holman Toyota

Best dealership period! Selfless and helpful! Trust this dealership to do right by you! EP

Our sales rep Paul made us feel like friends from the minute we met him. He was so welcoming and so helpful. We were concerned that the car we wanted would not fit in our garage. We lived nearby so while on a test drive we drove to our house and tested that concern. Who does that!!? Needless to say we are happy to be part of the Toyota family and absolutely love our new Grand Highlander. I will definitely recommend Holman Toyota to my friends and will send them to Paul. He made the entire process easy and seamless!. I also want to mention Carl Tassy in financing who was very clear about our options and handled the whole process of purchasing the car so easy. Thank you Paul and Carl!

The service was excellent on Friday 1/10/25 for tires and alignment. Service advisor (Ryan Holloway) did a excellent job. . Recommended tires, confirmed inventory, at in-coming processed the service paperwork along with answering all questions. Worked the installation with technical advisor.and updated with process of service. Ryan always does a excellent job.

I returned to Holman Toyota for the 2nd visit for service. I was greeted warmly by Rachel Schaffield who handled everything very capably. She communicated with me about the progress of the service visit, messaged me with a video inspection of my Toyota RAV4 Prime. She let me know when the service had been completed, then brought me my paperwork. A very friendly visit to a wonderful Toyota dealership!

Vehicle was in for an oil change and brake fluid change. Was told approx 2 hours, took 3 hours and change. Advisor told me would be ready soon, had to ask him 30+ min later if it was done yet, "oh it's taking a bit longer than expected". Upon presenting a valid, current coupon for $64.95 synthetic oil change at Liberty Toyota, I was informed that this could not be accepted per Holman policy. This is unacceptable and for a $40 difference i will be taking my vehicle to Liberty Toyota, this is not a small savings. My tech should have said usually we do not do a discount of that much but I will ask my supervisor and have him come talk to me since I was waiting at the dealership. Overnight my vehicle was leaking oil and I woke up to a large oil stain on my driveway with oil still leaking. I brought my vehicle back in and an oil change was performed again, at your expense after it was found that the oil filter used was defective. Don't take your car here for service!!!

Inattentive, curt, and not on the ball. Had to talk to both Toyota USA's and Holman Global's main corporate offices to finally receive the reimbursement he himself approved, after he sent it to the wrong address and then went radio silent when I reached out to inform him of no delivery and to request a replacement.

Dave introduced himself while we were looking at base Tacoma?s on the lot out front. Explained stuff about the truck. Didn?t pressure me. Gave me his mobile number and said if i had any questions to text. Very nice experience. Then I went over to the used and saw this 2024 Tacoma and texted Dave. He brought the keys right out and we took it for a test drive and i loved it. Bought 2 days later. He went above and beyond to assist and make sure i was satisfied. You have a great sales person!

David was wonderful and made us feel comfortable. He worked with us and walked us through the entire process. He was a pleasure to work with and have already recommended him to one of our friends.

Everything went smoothly. DJ was professional and friendly. He suggested a loan car and he was able to secure one for me.

I recently purchased a car from Holman, and I must say, it was the best car buying experience I?ve ever had, all thanks to Meghan. From the moment I walked in, Meghan?s warm and welcoming demeanor put me at ease. She was incredibly knowledgeable about the various models and helped me find the perfect car that suited my needs and budget. Meghan?s professionalism and attention to detail were outstanding. She patiently answered all my questions, provided clear explanations, and never made me feel rushed or pressured. Her genuine enthusiasm and passion for her job were evident throughout the entire process. What truly set Meghan apart was her dedication to ensuring I was completely satisfied with my purchase. She went above and beyond to make sure every aspect of the transaction was smooth and hassle-free. Meghan even followed up after the sale to ensure everything was going well with my new car. I highly recommend Meghan to anyone looking to buy a car. Her exceptional customer service and commitment to excellence make her the best sales representative I?ve ever worked with. Thank you, Meghan, for making my car buying experience truly enjoyable!