Reviews
I was treated great at the dealership.
I was treated great at the dealership. Sales,finance and delivery of my car went very good. I know what great service is,as I was a cars salesman for 15 years. They do it right .I would recommend dealing with this dealership
I was treated great at the dealership.
I was treated great at the dealership. Sales,finance and delivery of my car went very good. I know what great service is,as I was a cars salesman for 15 years. They do it right .I would recommend dealing with this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went to Burns to check out the new 2024 Envision which
Went to Burns to check out the new 2024 Envision which just started to hit the dealerships long time waiting.DonHarrison was me sales consultant.He had my car appraised I didn't like the numbers this was a 2021 Envision sport pkg. with 33000 miles I told Don cars.com offered me more money.He took the offer to his sales manager who came back a better offer.Don did a very great job while I was finalizing the paper work he went to see if they finished detailing the car. This is the 4 Buick I purchased from Dom and Burns Buick great guys super dealership keep up good work.THANKS AGAIN TO DOM AND PIETRO.George B.
Went to Burns to check out the new 2024 Envision which
Went to Burns to check out the new 2024 Envision which just started to hit the dealerships long time waiting.DonHarrison was me sales consultant.He had my car appraised I didn't like the numbers this was a 2021 Envision sport pkg. with 33000 miles I told Don cars.com offered me more money.He took the offer to his sales manager who came back a better offer.Don did a very great job while I was finalizing the paper work he went to see if they finished detailing the car. This is the 4 Buick I purchased from Dom and Burns Buick great guys super dealership keep up good work.THANKS AGAIN TO DOM AND PIETRO.George B.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very rude people
Very rude person Dimas Henriquez was very unprofessional
Very rude people
Very rude person Dimas Henriquez was very unprofessional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buick GMC of Marlton treats you like family.
Burns Buick of Marlton treats you like famil, from their scheduling department to the service department. Tito in service dealt with the extended warranty company in order to get me the best price. He also provided me with a coupon for a discount on fuel injection service. Way to go and thank you.
Buick GMC of Marlton treats you like family.
Burns Buick of Marlton treats you like famil, from their scheduling department to the service department. Tito in service dealt with the extended warranty company in order to get me the best price. He also provided me with a coupon for a discount on fuel injection service. Way to go and thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The absolute best
Eric adds an amazing touch to having my vehicle serviced he keeps me informed of what my needs are as well as the cost so there?s never a surprise. He is and will always be my go to for all of my service needs.
The absolute best
Eric adds an amazing touch to having my vehicle serviced he keeps me informed of what my needs are as well as the cost so there?s never a surprise. He is and will always be my go to for all of my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Burns Buick Service - Marlton, NJ
Burns Buick is our #1 place we have our vehicles serviced. They are dependable, reliable and professional. The Service Manager is the best. Our vehicles have been serviced for over 20 years and it is more than a 10 rating
Burns Buick Service - Marlton, NJ
Burns Buick is our #1 place we have our vehicles serviced. They are dependable, reliable and professional. The Service Manager is the best. Our vehicles have been serviced for over 20 years and it is more than a 10 rating
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership!
Great experience!!! Found a pre owned Tahoe online, inquired about it and got a call fairly quickly. Set an appointment to go see the truck. Everything went smoothly from there. Warm, inviting and laid back (but professional) staff made the day very enjoyable.
Great dealership!
Great experience!!! Found a pre owned Tahoe online, inquired about it and got a call fairly quickly. Set an appointment to go see the truck. Everything went smoothly from there. Warm, inviting and laid back (but professional) staff made the day very enjoyable.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2015 dodge ram 3500
Well for people that actually read the reviews I’m here to update on my situation that started on 10/17/22! We finally decided that we would just contact our insurance to fix the contaminated def tank in doing so we had a $500 deductible that burns was so generously willing to pay as long as I took all my reviews down and signed an agreement to never post about this matter again! Well as you can already see we declined! I pick up our truck today after needing 5700 $ mind you this truck has been at dodge since 10/17 maybe off a day or so till today! I drove it to work then home then back again to pick up my other vehicle just to have the engine light come back on! Back to the mechanic it goes! I believe that this truck has many issues and was sold to us knowing they existed! I will spend every minute I have to deal with this truck making sure EVERYONE that wants to explore the option of purchasing a vehicle from burns Buick GMC knows exactly what they are about! A 2015 Dodge Ram 3500 with 81,000 miles on it had this for 4 days! There was no remorse just fingers pointing at us like we purposely did something to cause the DEF fluid to gel up! CJ the GM was nothing but unprofessional and if you chose to buy a vehicle from them he will do the same to you! this has been so stressful on us and frustrating we still have payments on something we can’t drive! Think about this before u go for ur next new/used vehicle!
2015 dodge ram 3500
Well for people that actually read the reviews I’m here to update on my situation that started on 10/17/22! We finally decided that we would just contact our insurance to fix the contaminated def tank in doing so we had a $500 deductible that burns was so generously willing to pay as long as I took all my reviews down and signed an agreement to never post about this matter again! Well as you can already see we declined! I pick up our truck today after needing 5700 $ mind you this truck has been at dodge since 10/17 maybe off a day or so till today! I drove it to work then home then back again to pick up my other vehicle just to have the engine light come back on! Back to the mechanic it goes! I believe that this truck has many issues and was sold to us knowing they existed! I will spend every minute I have to deal with this truck making sure EVERYONE that wants to explore the option of purchasing a vehicle from burns Buick GMC knows exactly what they are about! A 2015 Dodge Ram 3500 with 81,000 miles on it had this for 4 days! There was no remorse just fingers pointing at us like we purposely did something to cause the DEF fluid to gel up! CJ the GM was nothing but unprofessional and if you chose to buy a vehicle from them he will do the same to you! this has been so stressful on us and frustrating we still have payments on something we can’t drive! Think about this before u go for ur next new/used vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
SURPRISE SURPRISE !
Bought a 2019 GMC Acaidia 31000 milrs .Pick up car next day /drove home. Came back next day small dent by gas tank /they fixed it same day. Car was cleaned on outside/ wax was left on inside all by door seals .Told me to gat Windex to clean it . I donot understand how you donot inspect , a clean used car after you sold it They ordered me a missing part 8 weeks later nothing /contacted several times /I orderrd 5 days I replaced it 856 miles later shifter, trans cable, gas pedal sensor had to be replaced . Took it to a different GMC DEALER IN Brunswick to get it replaced under warranty . Car was due for oil change accprding to papers left in car. I NEVER go back for servoce , even carwash by them again . Buy a GMC Allied extened warranty not aftermarket .Aftermarket are not eqaul !
SURPRISE SURPRISE !
Bought a 2019 GMC Acaidia 31000 milrs .Pick up car next day /drove home. Came back next day small dent by gas tank /they fixed it same day. Car was cleaned on outside/ wax was left on inside all by door seals .Told me to gat Windex to clean it . I donot understand how you donot inspect , a clean used car after you sold it They ordered me a missing part 8 weeks later nothing /contacted several times /I orderrd 5 days I replaced it 856 miles later shifter, trans cable, gas pedal sensor had to be replaced . Took it to a different GMC DEALER IN Brunswick to get it replaced under warranty . Car was due for oil change accprding to papers left in car. I NEVER go back for servoce , even carwash by them again . Buy a GMC Allied extened warranty not aftermarket .Aftermarket are not eqaul !
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Maureen Lyons
Eric Vandenberg {Underwriter) and theother Team members at Burns Buick GMC did an outstanding job of assuring me a great customer experience! My Car scheduled 15,000 mile maintenance was completed in advance without any problems or concerns!!! I am am a completely satisfied with all aspects of my Customer Experience !
Maureen Lyons
Eric Vandenberg {Underwriter) and theother Team members at Burns Buick GMC did an outstanding job of assuring me a great customer experience! My Car scheduled 15,000 mile maintenance was completed in advance without any problems or concerns!!! I am am a completely satisfied with all aspects of my Customer Experience !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase