I took a friend to purchase a Lincoln Town car to replace one involved in an accident, to Holman Ford Lincoln Maple Shade last week. After talking to John... McKeon, in sales, we agreed on the car and scheduled to pick it up a few days later after some work was done. After taking delivery, the Car was driven home, but would not restart. I called John & he had the Lincoln towed to their Turnersville dealership, where we got an understanding call from Bob Hughes, the service manager at Turnersville. As it was already late in the day, He said the car would be diagnosed & repaired the next day. We picked up the car the following day and we were treated very well, as though it was a brand new car. It was disturbing to have a problem on a car you just purchased, but previously being in the car business, problems happen, but the true test of a dealer is how your problem is handled. Holman is a very reputable dealership and we were glad we had made the decision to purchase there. My friend is very happy with the car and she will be an advertisement for Holman as she is a well respected member of Glassboro for 40+ years. Thank you to John McKeon & Bob Hughes for the professional way they handled the purchase & service work on the "new to her'" Lincoln Town Car!! Definitely a 10 Star Dealership! Thank you!!
I recently purchased a 2016 Chevrolet Silverado from Holman thru Dan Kane. I had found the truck on cars.Com. They had listed Apple CarPlay and Andriod... Auto as one of the features on cars.Com. I seen the projection button while looking the truck over. Assuming that it had Andriod auto like they had stated. Didnt bother testing it out. Which I very well should have. Everything went smooth until I got the truck home. Hook up my USB cable to find out the radio does not support android. They clearly did not test all the features of the vehicle before listing them. Chevrolet wants $300 to updated the radio. That's $300 outta pocket and my time at the dealership. If I had knew this I definitely would have haggled the price. So If you decide to purchase a vehicle from Holman make sure it has all the features they state it has. My Tund tonneau soft bed cover was not even installed correctly. It wasn't even bolted down to the mounting bracket, just velcroed on the sides. Had to make a trip to Home Depot for hardware. After messing with the cover I found glass and screws towards the front of the bed. After lifting up my front arm rest I found dirt or mud on the seat bottom. Should have checked this before hand but that's what I get for trusting a dealership. I will take it on the chin. Only reason I gave them one star is because there had been a lein on the title and they went outta there way to make a trip to Delaware to make sure I had my tags before my temp tag expired. Crazy to think one of there technicians inspected this vehicle. Make sure you thoroughly inspect your vehicle before making a purchase at Holman or take the vehicle to a mechanic you trust. I will definitely be taking it to my mechanic for look over. Hope to save someone a headache with this review!
From the moment I brought my car into the service area, I was greeted by Larry Murphy and was treated with kindness. He explained what was going to happen... with my vehicle and also made it possible for me to have a loaner vehicle so that I didn't have to wait around. He noticed that I had my 2yr old grandson and we know how children can become restless after a short period of time. Even though my car was not ready on the day of service, Larry called me and explained the situation to me and promised that I would have my car the next day. When I picked up my car, it had been washed and I had no more tunnel sound from the Sync system. Thanks Larry and Ford! Ms Esther Chatman
Spent Tuesday at 8 dealerships looking at 15 cars. Micheal Cifalidi was my Ford salesman. He was great. I was looking at new cars. He turned me on to... a used Fiesta with 2800 miles. What a deal and what a great car. Bought it the next day. Micheal came in on his day off so I could get the car. Thanks
Mike Irish helped me buy my new (to me) Ford Focus. He was a great guy and made buying the car a stress free process. It was the best car buying experience... I've ever had.
Matt, we are so happy you are satisfied with our dealership and services; we aim to make it a stress free process! - We'll make sure we forward your k...ind words over to Mike! Thanks again.
I met with Dean at 10:00 am, turned in my previous lease and drove out with a new Ford at 1:30 pm. Dean was very professional and I was very satisfied... with the whole experience. The staff and manager who assisted were excellent as well and I love my new Ford. I highly recommend Holman Ford to everyone I meet. Thank You!
Tom, we are so happy you are satisfied with our dealership and services - We'll make sure we forward your kind words over to Dean and the managers! Th...anks again.
Our new 2015 Edge is a pleasure to drive. Andy was very personable and made the entire car buying experience a pleasurable one. I'm not used to a car sale... going smoothly. Thanks again for everyone's help!
I have been using Holman for servicing my old car and purchasing a new Ford Flex 2015. When they were servicing my 2008 Ford van it only cost me $1000.00... a month to keep it running perfect. Now they can keep my new 2015 Ford Flex in perfect condition. Patricia A.
Chris Long was great at representing Holman Ford. I arrived Black Friday with the intentions of test driving a Ford Fusion. I arrived and informed Chris... that I would be test driving two other manufacturers and would not be making a decision until the following day. Chris didn't pressure for the buy and was pleasant throughout the entire experience. Once I went with the fusion, Chris came back with a great price and even recommended financing through Ford as a better option then my Credit union. I was approved with 2 points better rate. Overall I was very satisfied with the whole experience.
VERY PROFESSIONAL. NO HAGGLING. IT'S ALWAYS THE BEST DEAL UP FRONT WITH OUT HAVING TO SHOP AROUND. TRUST IS A HARD THING TO COME BY THESE DAYS AND ONCE... AGAIN, HOLMAN COMES THRU. ON MY NEW F150 FX4