Holman Cadillac

4.4
(85 reviews)

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Reviews

4.4
(85 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Lexus RX 350 and Lexus RC 300

I first got a phone call to set up an appt to see the vehicle I was interested in. Then from that point everything was smooth sailing. Our sales associate, Edwin, is the best. He made me feel at ease as this was our first time buying a used car.

Dealer response

Hi Thang, thank you for your kind review; we are happy to pass along your comments to the team here at Holman Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

Holman doesn't make it easy to go elsewhere for service,

Holman doesn't make it easy to go elsewhere for service, is there any customer service outside of Holman? I make an appointment, show up on time, my vehicle is then pre-inspected and signed in for service, I then make myself comfortable in a very hygienic and relaxing waiting room, (by the way when are you going to install massage chairs). Getting a video from the service technician is awesome, and I didn't have to wait very long. Please advise Mr. James Bishop, to keep up the excellent work, and please increase his salary.

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Holman Cadillac! Please don't hesitate to reach out to us if there's anything more we can do!

5.0

Had my "Check Engine" light come on after only having my

Had my "Check Engine" light come on after only having my 2022 XT6 for ~ 6 weeks on April 1, 2022. I called immediately to schedule an appointment only to be told that the earliest would be April 19th. The advisor did mention that I could show up for emergency service and they would try to fit me in. I arrived on Saturday the 2nd at 8 AM and was greeted by Dave Veigel who assured me it would not be a problem to check everything out. Within a half hour he came into the waiting area to inform me that they were looking at the car and if I wanted, he could also perform the complimentary initial oil change and rotate as well as wash my care if I wished which was also included. I asked him to do all of the above. A little while later he came back and told me the reason for the alert was a bad water pump which they had in stock and would replace under warranty. I was beyond impressed with Dave and the team at Holman for a fantastic service experience. Thank you!

Dealer response

Hi, we are so happy to read such a great review about Holman Cadillac! Please let us know if there is anything else we can do for you; we are more than happy to help!

4.0

My Time Is Valuable Too

Dealership personnel is kind and courteous however the check-in process to receive service is slow.

Dealer response

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

I have bought cars from DiSimone since 1984, Holman has

I have bought cars from DiSimone since 1984, Holman has kept the same tradition - excellence

Dealer response

Hi Anne, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

5.0

New Car

Homan Cadillac have been my go-to for a Cadillac lease. My contact has always been Alan Gorman. I did some research on my own and then called Alan. He mentioned that he was home on disability and referred me to a coworker Tony Lopergoio, with a car recommendation. I did lease a 2021 Loaner out of service XT5. I appreciate the extra leg work that Alan did in finding the car and how Tony assisted me with the final signing. Also, I have to mention Mark Marino, Financial Service Consultant. He worked with me in the past and was a great help this time, explaining the process. All in all, my experience was excellent, and I will return again as always. Great Job Holman, Alan, Tony and Mark!!

Dealer response

Hi Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Holman Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Working with my sales associate Ken and then Mark in

Working with my sales associate Ken and then Mark in finance was a great experience! Both of them were honest, friendly, courteous, and knowledgeable. Even though I wasn’t buying a Cadillac, I still was made to feel like my business and experience was important to Holman.

Dealer response

Hi Brian, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

5.0

Very good service advisor named joe .

Very good service advisor named joe .Very knowledgeable and takes time to explain things highly recommended

Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Greatest service team anywhere! Always pleasant and...

Greatest service team anywhere! Always pleasant and efficient and very easy to work with. They have never let me down.

Dealer response

Hi Helen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

5.0

Great Place to do Business

From Colleen to Mark in Finance everyone at Hollman Cadillac made my family and me feel welcome!

Dealer response

Hi Brenda, thank you for your kind review; we are happy to pass along your comments to the team here at Holman Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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