Holman Cadillac

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
37 lifetime reviews.
  • 5.0 out of 5
    March 18, 2021

    Zach and Colleen were awesome!! We drove over 3 hours to purchase this vehicle and would do it again for the service!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Margaret, thank you for your kind review; we are happy to pass along your comments to the team here at Holman Cadillac! We are always more than hap...py to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    February 25, 2021

    Very friendly staff.. They make you feel welcome and important. They keep you updated on all progress of repair.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Camille, we're happy you found our staff to be so supportive during your experience here at Holman Cadillac. If you ever need anything else from... us, please feel free to give us a call or stop by. Have an awesome day!

  • November 22, 2016

    I found a low mileage 2016 Cadillac, ATS coupe on line and went to the dealership and made contact with a sales person named Sean M. He was personable,... knowledgeable and, in the end, gave me a fair deal. The showroom and waiting area were immaculate, plus there was available coffee (the coffee was actually very good) and other drinks too. I would recommend this dealership. My only complaint was that when I picked up the car, it had been washed and was clean, but not waxed to my satisfaction. One other thought. Sean gave a very comprehensive description of the workings of the car and being as how everything is now electronic (very few knobs), his descriptions were very helpful.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    November 25, 2020

    12 years as customer, 6 Cadillacs. sales manager and salesman did not live up to their promises that were documented on new car. POOR TOP MANAGEMENT STOOD... BY SALES OVER LONG TIME CUSTOMER.

    1.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Herb, Although it?s been awhile since your last visit to the dealership, we apologize again for how you felt during that time. Unfortunately, we ...were unable accept the terms you had requested and had hoped to provide you with the best sales experience. We truly appreciate your business over the last 12 years and thank you for being a Holman Cadillac Customer.

  • 5.0 out of 5
    November 25, 2020

    Great customer service where you feel like they are there to help you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up.... Take care!

  • 5.0 out of 5
    November 19, 2020

    I?ve owned so many cars during my life time but, by far Holman cadilac are the best overall.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Gilbert, thank you so much for your positive comments about Holman Cadillac! If you ever need anything else from us, please feel free to give us a ...call or stop by. Have an awesome day!

  • 1.0 out of 5
    November 8, 2020

    Experience was terrible. Sales man Zack and his manager are not helpful. There is damage to the car that I purchased that was not preciously made aware... of and when I recently brought it up to Zach he was not interested. It appears that the car may have been in an accident that was not disclosed based on a evaluation by another gmc dealer. I did discuss some cosmetic issues with Zack the night of purchase but he told be he couldn?t do anything which I assume was because they did not want to because I had already signed paperwork. When I took the car to another gmc dealership they were to repairs the cosmetic issues in an instant. It looks like all of the damage to the car was never addressed and the cars value should be significantly less than I paid for because the damage is upwards of 6k. I never purchased a car from holeman and was hesitant in doing so but I wanted to give them a shot. I regret the decision and I would not purchase from this dealer again and would dissuade others from doing so also.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Darren, thank you for taking the time to leave us feedback about your experience. We are disappointed to hear that you did not have a more positive ex...perience with us at Holman Cadillac. We have shared your experience with management for review.

  • 5.0 out of 5
    October 26, 2020

    awesome experience,very professional sales staff, finance manager along with the general manager, all were very accommodating

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Robert, thank you so much for your positive comments about Holman Cadillac! Please don't hesitate to reach out if there's anything additional we ca...n do for you!

  • 5.0 out of 5
    August 5, 2020

    The experience was perfect. Found what i was looking for and great price. Filled out application, and was called into pick up vehicle. Did not have to... wait around, not too much back and fourth. Great transaction!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lette, thank you so much for your positive comments about Holman Cadillac! Please don't hesitate to reach out to us if there's anything more we can... do!

  • 5.0 out of 5
    June 25, 2020

    Bought a 2020 Pacifica Limited. This was by far the best car purchasing experience I have ever had. From dealing with the sales man Tony to the financing... guy every aspect was no pressure and very relaxed. Highly recommended this dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are ha...ppy to help!

View More Reviews