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UPDATE: After posting my review yesterday, Barlow's Owner and Operations Mgr, along with their Service Director reached out to me directly to address my... issue and make things right. Long story short, I'll be bringing my car back to get repaired, and I was overwhelmed by their generosity and insistence to make things right. Thank you to both Ed Barlow's and Steve Bridge (Service Director) for explaining their side, but more importantly expressing how much they value their customers. Look forward to working with you guys in the future.
I want to say that Barlow reached out to me and went out of their way to resolve the issue with my wife's car. They gave me a courtesy car and tried for... two weeks to replicate the check engine light to no avail. I'm now looking to purchase a new or slightly used car and will be looking at Barlow first. I'm hoping to get a great deal from them and staying with Chevy vehicle.I've owned 3 corvettes and currently have a G.M.C. truck.I'll give update to new car.good or bad. Thanks again to Ed and Nermon for their determination and help with this issue. Barry Conway Cinnaminson.N.J.
As simple as the title. I didn't feel like it was anything special. The service was just ok and the prices were average or high for most of the vehicles.... I know dealers want to make as much off the buyer as possible but you have to draw a line in the sand somewhere.
Very nice dealership. No high pressure sales and the salesman explained all the figures. They are BBB members that is so important
Family type of atmosphere, great guys to work with. Many thanks to Dave and Mike on my recent 2014 Equinox purchase.
Dealt with Frank Quatrone, excellent salesman. Got us in and out as fast as possible. Zero haggling, came in with a fair price out of the gate. Highly... recommended dealerhip.
They are stand up people and want you to enjoy the car you purchase. Not much more you can ask for. Be honest with them and they will do the same. I... would buy again without hesitation. I was in and out with my truck in no time. Smooth process from start to finish. The place is really nice inside, giant TV, coffee, etc. and friendly staff.
Pat, the team is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Regards, The B...arlow Chevrolet team
Most enjoyable car purchase I have experienced. Was at the dealer on a Monday for less that an hour to test drive and work out a price. Went back Wednesday... night to pick up car and complete the deal. Was there less than 2 hours. Total amount of time spent was approx 3 hours. Since 2010 I have purchased 5 new cars and 4 of them were Chevy's. Although I have had a good experiences at other dealerships, this by far was the best of all. Dan Michielli was a pleasure to work with......no pressure just relaxed dialogue throughout the process which made the purchase stress free.
Thanks for the wonderful review of your recent visit to our dealership, Jim. We strive for 100% customer satisfaction on each and every purchase and w...e hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Regards, The Barlow Chevrolet team
My service representative's name was Frank Quattrone. I purchased a 2017 Camaro 2LT in Summit White with Kalahari interior. My experience was absolutely... superb. I love my car. The same day I left with the car I actually brought a co-worker back to test drive a Camaro with Frank. Frank is awesome. I had my car built. He alerted me every step of the way with updates. Once, I came in to check on the updates of the car. Frank was there and worked with me, even though he was clearly in pain from needing a root canal. He still pushed through for me. That kind of loyalty and dedication are almost non-existant these days. I wish I was rich because I would buy my entire family a vehicle from Frank and the fine people at Barlow Chevrolet!!!!
We love hearing from our customers so thank you for taking the time write this glowing feedback, Chico. It's wonderful to hear that our staff Frank at... Barlow Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with him. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, The Barlow Chevrolet team
Best service I've had in years I would recommend to anyone who ask
Eddie, it is wonderful to hear that our staff at Barlow Chevrolet was able to provide you with a great experience!We really appreciate this feedback a...nd we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Thanks for your recommendations! The Barlow Chevrolet team