Lilliston Ford

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
88 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    August 11, 2020

    Everyone was very nice and helpful. Facility was clean and allowed for social distancing. I only had an oil change.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you, Joann. We are happy to see that you had a 4-star experience at Lilliston Ford.

  • 4.0 out of 5
    August 7, 2020

    They never came down on the price. Like I continuously asked for them to do. They did however get me a lower interest rate. Then. I originally had. Making... it possible for me to buy the van.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Heidi, thank you so much for taking the time out to give us some feedback and a high rating. We do pride ourselves on providing our customers with qua...lity workmanship at competitive prices; however there are there are times when we are unable to come to an agreement on certain prices. We are happy to hear that we were able to accommodate you in other ways. Congratulations! Take care and drive safe.

  • 5.0 out of 5
    August 3, 2020

    I am extremely happy with the service I got at Lillston Ford. Since I could not drive there with my grandsons, Mason came to pick up my car. The service... was excellant. I can't thank Lillston and Mason for helping me out. Always pleased with service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Judith, thank you for the 5-star review! We appreciate you sharing the positive feedback!

  • 5.0 out of 5
    August 3, 2020

    Service was prompt. Staff was very helpful in getting service completed in timely fashion.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Joan, we appreciate you kind review and five star rating. We are glad you choose Lilliston Ford for all of your vehicle needs and we look forward to y...ou next visit.

  • 5.0 out of 5
    July 29, 2020

    Best car purchase I have ever had .. No problems no hassles. The staff there are Great!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    James, we are so happy to know your experience went well. Thanks for your feedback for us and congratulations. We look forward to working with you aga...in in the future for any other of your vehicle needs.

  • 5.0 out of 5
    July 27, 2020

    Jim made the buying experience great. His attention to detail was unmatched.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your overall great experience with Jim, Greg! We appreciate your feedback and look forward to your return.

  • 5.0 out of 5
    July 25, 2020

    Dennis and Maria in at Lilliston Ford are great to deal with always a good experience. Kat in parts is also very nice and helpful

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We're so happy everything went well with Dennis, Maria, and Kat. Thank you for your feedback, Mike!

  • 5.0 out of 5
    July 23, 2020

    Courteous and professional. They called me. I didn?t have to call them.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for leaving us a great review, Wayne! It was our pleasure to work with you! We'd love to assist you again soon.

  • 5.0 out of 5
    July 22, 2020

    what a great experience buying off of lilliston. They return phone calls..respond when you ask questions and are not pushy. They were very helpful and... made the financing process very easy.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Patricia, thank you for taking the time to share your great car-buying experience with us! We hope you continue to love your new ride, and we are look...ing forward to taking care of auto needs in the future.

  • 5.0 out of 5
    July 18, 2020

    The entire process of buying and maintaining has been more than adequate. I have a 2017 Ford Transit bought new and only have the very best things to say... about the dealership. And for me that's pretty good as I am quite hard on car dealerships from experiences in the past. This was my first dealing with Lilliston and I will be going back to buy another one when this one is paid off. Maintenance is also easy at Lilliston. No running up the bill and easy to understand explanations.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Steve, thank you for the positive review and rating! We are happy to know that you had a five-star experience with throughout your sales and service e...xperiences. We truly value your business and we are happy to have you both a part of the Lilliston Ford family!

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