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The Chevy Exchange

(1,096 reviews)
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Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (847) 739-9888 (847) 739-9888
Used (847) 457-8031 (847) 457-8031
Service (847) 739-9897 (847) 739-9897

Inventory

See all 199 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2006.
The Exchange has been family owned and operated for over 30 years. Our simple motto Expect the Exceptional expresses our core belief in the Golden Rule which means you will be treated as we would like to be treated. At The Exchange we pride ourselves on providing the best automobile purchase experience you will ever have. Our promise to you is that we will always be straightforward honest and fair.
Exceptional Service Exceptional Prices. You can always Expect The Exceptional at The Chevrolet Exchange!

Service center

Phone number (847) 739-9897

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,096 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Chevy Exchange from DealerRater.

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Danny, Rob and the Exchange crew never lets me down.

Danny, Rob and the Exchange crew never lets me down. For years I have been dealing with them and have known to trust them and always get a good deal. Would highly recommend them to anyone!

Danny, Rob and the Exchange crew never lets me down.

Danny, Rob and the Exchange crew never lets me down. For years I have been dealing with them and have known to trust them and always get a good deal. Would highly recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Greg! I appreciate your continued trust in The Chevrolet Exchange and am glad that you consistently receive great deals from Danny, Rob, and our crew. Your recommendation means a lot to us. We look forward to seeing you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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Outstanding service provided by all.

Outstanding service provided by all. Everything requested was provided very promptly. It was great working with Ricky and Lance.

Outstanding service provided by all.

Outstanding service provided by all. Everything requested was provided very promptly. It was great working with Ricky and Lance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Cynthia! I truly appreciate your kind words about the outstanding service you received at The Chevrolet Exchange. We're thrilled to hear that Ricky and Lance made your experience enjoyable. We hope to see you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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They had the vehicle that I wanted.

They had the vehicle that I wanted. The employees were all helpful. The employees had knowledge of the vehicle. The environment was very welcoming.

They had the vehicle that I wanted.

They had the vehicle that I wanted. The employees were all helpful. The employees had knowledge of the vehicle. The environment was very welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am happy to hear you found the vehicle you wanted and that our team was helpful and knowledgeable. At The Chevrolet Exchange, we strive to create a welcoming environment for all our customers. We hope to see you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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Rafat and Danny were EXCELLENT!

Rafat and Danny were EXCELLENT! They were very honest and upfront. This is my 4th purchase from the Chevy Exchange.

Rafat and Danny were EXCELLENT!

Rafat and Danny were EXCELLENT! They were very honest and upfront. This is my 4th purchase from the Chevy Exchange.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback, Matt! We’re thrilled to hear that Rafat and Danny provided you with excellent service during your recent visit to The Chevrolet Exchange. It's fantastic to have you as a repeat customer, and we truly appreciate your trust in us for your purchases. We look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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The staff was friendly, not overly pushy to make a sale,

The staff was friendly, not overly pushy to make a sale, and worked with to get a reasonable price

The staff was friendly, not overly pushy to make a sale,

The staff was friendly, not overly pushy to make a sale, and worked with to get a reasonable price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! I appreciate your positive feedback about our friendly staff and their approach to finding a reasonable price for you. At The Chevrolet Exchange, our team strives to ensure a comfortable and enjoyable experience for all our customers. We hope to see you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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Danny was a pleasure to deal with.

Danny was a pleasure to deal with. He went over all the options and made sure i understood how to work all the features. Was very easy to work with.

Danny was a pleasure to deal with.

Danny was a pleasure to deal with. He went over all the options and made sure i understood how to work all the features. Was very easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I am thrilled to hear that you had a great experience with Danny at The Chevrolet Exchange. It’s our goal to ensure that our customers feel informed and supported, and it sounds like Danny did just that. We look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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Great sells men always takes his time to help me find

Great sells men always takes his time to help me find what I’m looking for!great service:)very much satisfied.

Great sells men always takes his time to help me find

Great sells men always takes his time to help me find what I’m looking for!great service:)very much satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are thrilled to hear that you received great service at The Chevrolet Exchange and that our sales team was able to assist you in finding exactly what you were looking for. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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Thank you, Danny for helping us for what we were

Thank you, Danny for helping us for what we were looking for? excellent customer service. I’m very appreciate it for all your help. 🙏 and I will 100% recommend you to all my friends and family.

Thank you, Danny for helping us for what we were

Thank you, Danny for helping us for what we were looking for? excellent customer service. I’m very appreciate it for all your help. 🙏 and I will 100% recommend you to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Camilla! We truly appreciate your feedback and are thrilled to hear about your excellent experience with Danny at The Chevrolet Exchange. It's wonderful to know that we could help you find exactly what you were looking for. We look forward to serving you and your friends and family in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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Danny did a great job of going over the car with me.

Danny did a great job of going over the car with me. Showing me all the features that it has. Also helped me to get the Chevy App set up. Overall, very good experience

Danny did a great job of going over the car with me.

Danny did a great job of going over the car with me. Showing me all the features that it has. Also helped me to get the Chevy App set up. Overall, very good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience at The Chevrolet Exchange! I'm happy to know that you had a great time reviewing your new car and getting the Chevrolet App set up with Danny's help. We appreciate your feedback and look forward to welcoming you back again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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Excellent service from day one when I bought my car to

Excellent service from day one when I bought my car to picking up my car.no problems what so ever.

Excellent service from day one when I bought my car to

Excellent service from day one when I bought my car to picking up my car.no problems what so ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I'm glad that you experienced excellent service from The Chevrolet Exchange from the moment you purchased your car to the pickup. We appreciate your support and look forward to serving you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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