Skip to main content

The Chevrolet Exchange

(1,069 reviews)
Visit The Chevrolet Exchange
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (847) 739-9888 (847) 739-9888
Used (847) 457-8031 (847) 457-8031
Service (847) 739-9897 (847) 739-9897

Inventory

See all 184 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since July 2006.
The Exchange has been family owned and operated for over 30 years. Our simple motto Expect the Exceptional expresses our core belief in the Golden Rule which means you will be treated as we would like to be treated. At The Exchange we pride ourselves on providing the best automobile purchase experience you will ever have. Our promise to you is that we will always be straightforward honest and fair.
Exceptional Service Exceptional Prices. You can always Expect The Exceptional at The Chevrolet Exchange!

Service center

Phone number (847) 739-9897

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,069 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Chevrolet Exchange from DealerRater.

Want to share your experience with this dealership?

Write a review

Danny was great to work with!

Danny was great to work with! Easy to communicate with and made the process seamless. thank you!

Danny was great to work with!

Danny was great to work with! Easy to communicate with and made the process seamless. thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that Danny provided you with a seamless experience at The Chevrolet Exchange. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Show full review

Great buying experience and very friendly , professional

Great buying experience and very friendly , professional and knowledgeable staff. We love our new vehicle. Viviana is the best! Keep up the great service

Great buying experience and very friendly , professional

Great buying experience and very friendly , professional and knowledgeable staff. We love our new vehicle. Viviana is the best! Keep up the great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We are thrilled to hear that you had a great buying experience at The Chevrolet Exchange and that you love your new vehicle. We appreciate your kind words about Viviana and our team. We look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Show full review

I was extremely pleased with the knowledge and advice

I was extremely pleased with the knowledge and advice Fuad, my sales rep, was able to give me to help make the decision to lease an Equinox EV. It is my first EV and I had many questions and reservations. Fuad is very knowledgeable about the product and made the whole experience a pleasant, pressure-free one. The rest of the staff at the dealership were also very friendly and helpful. I would highly recommend Fuad and this group.

I was extremely pleased with the knowledge and advice

I was extremely pleased with the knowledge and advice Fuad, my sales rep, was able to give me to help make the decision to lease an Equinox EV. It is my first EV and I had many questions and reservations. Fuad is very knowledgeable about the product and made the whole experience a pleasant, pressure-free one. The rest of the staff at the dealership were also very friendly and helpful. I would highly recommend Fuad and this group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are thrilled to hear that you had a positive experience with Fuad and the team at The Chevrolet Exchange. It’s great to know that his knowledge and support helped you in your decision to lease the Equinox EV. We appreciate your recommendation and hope to see you again for any future needs! Enjoy your new vehicle! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Show full review

Exceptional customer service!

Exceptional customer service! Francisco was great to work with and his sales manager and finance manager, Oday, really help put together a great deal!

Exceptional customer service!

Exceptional customer service! Francisco was great to work with and his sales manager and finance manager, Oday, really help put together a great deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Michael! We truly appreciate your kind words about your experience at The Chevrolet Exchange. We're thrilled to hear that Francisco, along with Oday, provided you with exceptional service and helped you secure a great deal. We look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Show full review

Wonderful experience and very professional staff.

Wonderful experience and very professional staff. I’ve purchased a few new vehicles over the years and this was the easiest most pleasant purchase! Keep up the great work Viviana and the rest of the Chevy Exchange staff!

Wonderful experience and very professional staff.

Wonderful experience and very professional staff. I’ve purchased a few new vehicles over the years and this was the easiest most pleasant purchase! Keep up the great work Viviana and the rest of the Chevy Exchange staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had such a pleasant experience at The Chevrolet Exchange. It’s great to know that Viviana and our team made your vehicle purchase easy and enjoyable. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Show full review

I had a great experience purchasing a new Silverado truck

I had a great experience purchasing a new Silverado truck from this dealership. My sales rep, Zayd, was fantastic to work with.

I had a great experience purchasing a new Silverado truck

I had a great experience purchasing a new Silverado truck from this dealership. My sales rep, Zayd, was fantastic to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jamie! We're thrilled to hear that you had a great experience purchasing your new Silverado from The Chevrolet Exchange. Zayd truly appreciates your kind words and we're glad you enjoyed working with him. We look forward to serving you again in the future! Enjoy your new truck! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Show full review

Viviana and Rafat went above and beyind to ensure that I

Viviana and Rafat went above and beyind to ensure that I received a worry free purchase of my vehicle. They handled the vehicle buying process with fairness and integrity, and ensured that they were putting me and my family in a safe ride. My wife and I are blown away with the initiative they took to resolve unforeseen issues that arise when purchasing a vehicle from out of state. If you are buying a vehicle through the Chevy Exchange you can be 100% certain that they will treat you with fairness and respect, and place you and your loved ones in a trustworthy vehicle! We absolutely LOVE the Suburban we bought from them!

Viviana and Rafat went above and beyind to ensure that I

Viviana and Rafat went above and beyind to ensure that I received a worry free purchase of my vehicle. They handled the vehicle buying process with fairness and integrity, and ensured that they were putting me and my family in a safe ride. My wife and I are blown away with the initiative they took to resolve unforeseen issues that arise when purchasing a vehicle from out of state. If you are buying a vehicle through the Chevy Exchange you can be 100% certain that they will treat you with fairness and respect, and place you and your loved ones in a trustworthy vehicle! We absolutely LOVE the Suburban we bought from them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We truly appreciate your kind words about your experience with The Chevrolet Exchange. It’s wonderful to hear that Rafat and the team went above and beyond to ensure a smooth purchase process for you and your family. We are thrilled that you love your new Suburban and felt confident in the integrity of our service. We look forward to serving you again in the future! Enjoy your new ride! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Show full review

Amazing experience, all our questions were answered and

Amazing experience, all our questions were answered and we got the best deal. Very happy with our purchase .

Amazing experience, all our questions were answered and

Amazing experience, all our questions were answered and we got the best deal. Very happy with our purchase .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with us at The Chevrolet Exchange. It's great to know that all your questions were answered and you're happy with your purchase. We look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Show full review

A+ service.

A+ service. As an out of state buyer on a used vehicle, everything was smooth from start to finish. Highly recommend. Viviana on the internet sales team was great in communicating and answered every question I had.

A+ service.

A+ service. As an out of state buyer on a used vehicle, everything was smooth from start to finish. Highly recommend. Viviana on the internet sales team was great in communicating and answered every question I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Franklin, for your great feedback! We are pleased to hear that your experience with The Chevrolet Exchange was smooth and that our internet sales team, especially Viviana, was able to assist you effectively. Your recommendation means a lot to us! We look forward to welcoming you back in the future for any of your automotive needs. Safe travels in your new vehicle! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Show full review

Danny was extremely professional, Knowledgeable and

Danny was extremely professional, Knowledgeable and personal during my visit. He ensured all my needs were met.

Danny was extremely professional, Knowledgeable and

Danny was extremely professional, Knowledgeable and personal during my visit. He ensured all my needs were met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that Danny was able to provide you with such a professional and personalized experience during your visit to The Chevrolet Exchange. Your satisfaction is our priority, and we look forward to welcoming you back in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Show full review
See all 1069 reviews