The Chevrolet Exchange

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4.9
(936 reviews)
Visit The Chevrolet Exchange
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (847) 739-9888 (847) 739-9888
Used (847) 457-8031 (847) 457-8031
Service (847) 739-9897 (847) 739-9897

Inventory

See all 181 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since July 2006.
The Exchange has been family owned and operated for over 30 years. Our simple motto Expect the Exceptional expresses our core belief in the Golden Rule which means you will be treated as we would like to be treated. At The Exchange we pride ourselves on providing the best automobile purchase experience you will ever have. Our promise to you is that we will always be straightforward honest and fair.
Exceptional Service Exceptional Prices. You can always Expect The Exceptional at The Chevrolet Exchange!

Service center

Phone number (847) 739-9897

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.9
(936 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

The whole experience at Chevy Exchange in Lake Bluff, was

The whole experience at Chevy Exchange in Lake Bluff, was pleasant, professional, and everybody was very courteous and fun which made purchasing a vehicle enjoyable. Thank you again to the whole team at the exchange. Love the car would highly recommend. Anybody else who is interested in purchasing a new Corvette to talk to Danny he’s the guy. Sincerely, Paul Stray

5.0

The whole experience at Chevy Exchange in Lake Bluff, was

The whole experience at Chevy Exchange in Lake Bluff, was pleasant, professional, and everybody was very courteous and fun which made purchasing a vehicle enjoyable. Thank you again to the whole team at the exchange. Love the car would highly recommend. Anybody else who is interested in purchasing a new Corvette to talk to Danny he’s the guy. Sincerely, Paul Stray

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Great to work with.

Great to work with. Quickly responsive to emails. Found me a good deal when other dealers wouldn’t bother.

5.0

Great to work with.

Great to work with. Quickly responsive to emails. Found me a good deal when other dealers wouldn’t bother.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

From the gm Rafat To Rob the Gm sales manager all the way

From the gm Rafat To Rob the Gm sales manager all the way down to Danny. Was absolutely fantastic!! Will definitely be back for the next purchase

5.0

From the gm Rafat To Rob the Gm sales manager all the way

From the gm Rafat To Rob the Gm sales manager all the way down to Danny. Was absolutely fantastic!! Will definitely be back for the next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

At The Chevrolet Exchange, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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5.0

Danny made our experience so smooth and was super helpful

Danny made our experience so smooth and was super helpful getting our plates transferred to the state we live in!

5.0

Danny made our experience so smooth and was super helpful

Danny made our experience so smooth and was super helpful getting our plates transferred to the state we live in!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kaila, we're pleased to hear that Danny took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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5.0

Viviana was great to do business with.

Viviana was great to do business with. No pressure, easy to work with and will definitely be recommending her and the Chevy Exchange

5.0

Viviana was great to do business with.

Viviana was great to do business with. No pressure, easy to work with and will definitely be recommending her and the Chevy Exchange

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback! I'm very happy that Vivianawas there to give you the customer service I know you deserve! Thank you and I look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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5.0

We are repeat customers with Chevy Exchange and plan to

We are repeat customers with Chevy Exchange and plan to do so in the future as well. The staff members are extremely friendly and courteous in all areas of the facility. Danny Trujillo has been the sales representative for us on more than one occasion and has always represented the company in a very professional and personable manner which makes it a very pleasurable experience. We have also recommended the Chevy Exchange to friends and other family members as well and will continue to do so going forward. Best Regards

5.0

We are repeat customers with Chevy Exchange and plan to

We are repeat customers with Chevy Exchange and plan to do so in the future as well. The staff members are extremely friendly and courteous in all areas of the facility. Danny Trujillo has been the sales representative for us on more than one occasion and has always represented the company in a very professional and personable manner which makes it a very pleasurable experience. We have also recommended the Chevy Exchange to friends and other family members as well and will continue to do so going forward. Best Regards

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bryant, thank you for your loyalty to our dealership and for taking the time to write this review. Danny’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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5.0

We had a great experience purchasing our Tahoe from

We had a great experience purchasing our Tahoe from Exchange Chevy. Dan, our sales rep was helpful and worked with us to get the car we wanted in our budget.

5.0

We had a great experience purchasing our Tahoe from

We had a great experience purchasing our Tahoe from Exchange Chevy. Dan, our sales rep was helpful and worked with us to get the car we wanted in our budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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5.0

It was an awesome experience!

It was an awesome experience! Rob Johns did his magic!!! I asked for what I wanted and Rob and Jeff made it happen!! Jeff is great too work with!

5.0

It was an awesome experience!

It was an awesome experience! Rob Johns did his magic!!! I asked for what I wanted and Rob and Jeff made it happen!! Jeff is great too work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! I appreciate the feedback and am pleased that your experience with Rob and Jeff was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. I look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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5.0

Danny and Rob are two great guys wonderful doing business

Danny and Rob are two great guys wonderful doing business with them they work very hard and I wish them the best keep up the good work guys for those of you thinking about checking out the dealer definitely do so they will help you find the perfect vehicle

5.0

Danny and Rob are two great guys wonderful doing business

Danny and Rob are two great guys wonderful doing business with them they work very hard and I wish them the best keep up the good work guys for those of you thinking about checking out the dealer definitely do so they will help you find the perfect vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase, Kevin! Thank you for taking the time to write about your experience with us. I am determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. I would love to work with you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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5.0

Very good experience with Chevrolet exchange team.

Very good experience with Chevrolet exchange team. Thank you very much for your service and support

5.0

Very good experience with Chevrolet exchange team.

Very good experience with Chevrolet exchange team. Thank you very much for your service and support

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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