The Chevrolet Exchange

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4.9
(845 reviews)
Visit The Chevrolet Exchange
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–8:00pm
Tuesday 7:00am–7:00pm 9:00am–8:00pm
Wednesday 7:00am–7:00pm 9:00am–8:00pm
Thursday 7:00am–7:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 8:00am–4:00pm 9:00am–6:00pm
Sunday Closed Closed
New (847) 739-9888 (847) 739-9888
Used (847) 457-8031 (847) 457-8031
Service (847) 739-9897 (847) 739-9897

Inventory

See all 146 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since July 2006.
The Exchange has been family owned and operated for over 30 years. Our simple motto Expect the Exceptional expresses our core belief in the Golden Rule which means you will be treated as we would like to be treated. At The Exchange we pride ourselves on providing the best automobile purchase experience you will ever have. Our promise to you is that we will always be straightforward honest and fair.
Exceptional Service Exceptional Prices. You can always Expect The Exceptional at The Chevrolet Exchange!

Service center

Phone number (847) 739-9897

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 16 employees View less employees

Reviews

4.9
(845 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Chevrolet Exchange from DealerRater.

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5.0

10/10 car buying experience.

10/10 car buying experience. As a first time buyer i was scared to even approach a car dealership since you always hear about how men dont take women seriously. I messaged Vivi online and she was so helpful. When I came in to finalize things she treated me with so much respect. Her and her general manager rafat were able to help us get a great deal! I will definitely be returning!

Dealer response

Thank you for sharing your feedback about your experience. I'm glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let me know! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

5.0

Fast and Friendly!

Fast and Friendly! It was pretty much a painless experience and I will come back

Dealer response

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

5.0

Wonderful team wonderful person !

Wonderful team wonderful person !!!!! Very professional!!! I love it !!! Perfect work !!! Very very good !!!! Thanks for all !!

Dealer response

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Consumer response

No problem I’m very glad to hear that!!!

5.0

Great buying experience.

Great buying experience. Sales team responded quickly to inquiries and were able to put a deal together in a week! Necko handled the first steps quickly and then Danny was a great in person sales rep.

Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

5.0

The sales team service from start to finish was very good

The sales team service from start to finish was very good and i was very impressed with the time they spent with me explaining the different options within the truck.

Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

5.0

Amazing !

Amazing ! My experience from start to finish was wonderful. The price was just as expected. I worked with Rob Johns and Danny Trujillo and they were both excellent in every aspect ! Respectfully, Michael Valenzia

Dealer response

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

5.0

Michelle was extremely helpful and patient, as well as

Michelle was extremely helpful and patient, as well as knowledgeable! She went out of her way to make everything perfect! I will definitely continue to lease with Michelle at Chevy exchange! Thank you so much!

Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

1.0

Don't have vehicles they have listed for sale.

I inquired a SUV they have listed, they called me the morning to follow up with and to schedule a test drive with SUV. I told them that I would have to get back to them, when I did. The next person who answered the phone said they sold the on a Sunday and they aren't even open on Sundays. So, one min they have the car when I called and then when I called back, they sold it, biut still have posted for sale on the website.

Dealer response

Chrystal, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at The Chevrolet Exchange does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

5.0

Jeff was great!

Jeff was great! He took care of everything. The service department was accommodating with the rental car and had my car fixed in no time! Highly recommend the Chevy Exchange!

Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

5.0

5stars

Perfect- wait time was as expected and comfortable. Dan Hilliard knowledgeable and friendly.

Dealer response

I appreciate you taking the time to leave us this perfect star rating, Ann! Our team will look forward to working with you again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

See all 845 reviews