Reviews
Write a review10/10 car buying experience.
10/10 car buying experience. As a first time buyer i was scared to even approach a car dealership since you always hear about how men dont take women seriously. I messaged Vivi online and she was so helpful. When I came in to finalize things she treated me with so much respect. Her and her general manager rafat were able to help us get a great deal! I will definitely be returning!
Thank you for sharing your feedback about your experience. I'm glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let me know! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com
Fast and Friendly!
Fast and Friendly! It was pretty much a painless experience and I will come back
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com
Wonderful team wonderful person !
Wonderful team wonderful person !!!!! Very professional!!! I love it !!! Perfect work !!! Very very good !!!! Thanks for all !!
I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com
No problem I’m very glad to hear that!!!
Great buying experience.
Great buying experience. Sales team responded quickly to inquiries and were able to put a deal together in a week! Necko handled the first steps quickly and then Danny was a great in person sales rep.
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com
The sales team service from start to finish was very good
The sales team service from start to finish was very good and i was very impressed with the time they spent with me explaining the different options within the truck.
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com
Amazing !
Amazing ! My experience from start to finish was wonderful. The price was just as expected. I worked with Rob Johns and Danny Trujillo and they were both excellent in every aspect ! Respectfully, Michael Valenzia
Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com
Michelle was extremely helpful and patient, as well as
Michelle was extremely helpful and patient, as well as knowledgeable! She went out of her way to make everything perfect! I will definitely continue to lease with Michelle at Chevy exchange! Thank you so much!
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com
Don't have vehicles they have listed for sale.
I inquired a SUV they have listed, they called me the morning to follow up with and to schedule a test drive with SUV. I told them that I would have to get back to them, when I did. The next person who answered the phone said they sold the on a Sunday and they aren't even open on Sundays. So, one min they have the car when I called and then when I called back, they sold it, biut still have posted for sale on the website.
Chrystal, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at The Chevrolet Exchange does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com
Jeff was great!
Jeff was great! He took care of everything. The service department was accommodating with the rental car and had my car fixed in no time! Highly recommend the Chevy Exchange!
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com
5stars
Perfect- wait time was as expected and comfortable. Dan Hilliard knowledgeable and friendly.
I appreciate you taking the time to leave us this perfect star rating, Ann! Our team will look forward to working with you again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com