Open Road BMW Edison

Nitin from Open Road BMW made deciding and leasing BMW X5 very easy for us. He was able to address all of our concerns and get the car we wanted. He was... very prompt in reply to emails and phone calls. More importantly, I did not have to negotiate much - he gave me the best price and no other dealer was able to match it. Nitin worked with me to get the most of eligible program. If you're in the market for a BMW be sure to ask for Nitin. I plan to purchase my 2nd vehicle also through Nitin and the team at Open Road. Thank you Nitin!!

Please stay away from this dealership by all means. I took my car for a recall service, and they left the outlet vent open. I got alerts in the monitor... followed by check engine light. I made multiple visits to them, but they couldn't fix the issue. I had to take the car to another dealership to diagnose and fix. I spent a lot of money and time to get this sorted, but these guys didn't even bother to give me a call. Their customer service is the worst. Please don't bring your car to this dealership.

On 6/13 I tagged along with my sister to pick out her BMW, while there I was talked into looking into buying from OPENROAD BMW, I wasn't quite ready to... make the commitment but after a few hours I was given a great deal to not take advantage of. My dealer was Cameo Rollins, Amazing person, very personable and a professional car dealer. You Male dealers need to step your game up! She made it happen and worked her buns off to get me in my new car...my first new car...she took me from a Saturn to a Luxury Mercedes. Kudos to CAMEO and Mr. MIKE MAYFIELD. Thank you for the great service, making me feel comfortable with my investment, answering all questions and a wonderful BIRTHDAY GIFT FOR ME!!!!. -Shah'

BMW tech did not tighten the lugs properly as a result the wheel fell off. Car was totaled by insurance. BMW did not help at all not even a loaner was... offered. Terrible CS to a customer of multiple BMW’s.

I was treated wonderfully and issues with BMW financial was taken care of with speed and concern by Mr. Morency. Service was excellent and caring

DAVE LUTZ thank you for your outstanding customer service . I love the car you sold me . Thank you for making the entire process so smooth and non complicated... , I 'll be back for my future cars and highly recommend you to all my friends . THANKS AGAIN

I was provided great service from Open Road BMW CPO on November 30th. Hamada Elmasary was my client advisor who assisted with sale of my 2015 X5. He... was amazingly patient with me during process, answering all of my questions before, during and after the sale. He made sure that I was well taken care of. The entire staff was very welcoming and warm. If you’re in the market for a pre-owned BMW go see Hamada, he will take care of you. Now if I could only get used to the new electric steering all would be great ¿

Very pleasant BMW buying experience from Mr. Eugene Poznyak @ Open Road BMW Edison. I am extremely impressed by Eugene's expertise and care on customers... and 100% satisfied by the top class of the services.

I was in communication with several BMW dealerships trying to strike a deal on a new m240i. When I reached out to Open Road BMW, Santiago contacted me... immediately and told me about a car they had in stock that he thought I would like. Long story short, this was by far the best car buying experience I have ever had. Santiago was extremely knowledgeable about the vehicle and it was obvious that he is very passionate about what he does. He made the entire process as smooth and efficient as possible. I would highly recommend Santiago and Open Road BMW to all of my friends and family. Open Road BMW has earning my business for many years to come.

Hamada El Masry was perhaps the best salesman. He led me to my dream car, a x5. I have driven a Mercedes car for about 12 years but somehow Hamada made... me switch to Bmw. The car I chose is so comfortable and perfect for me and I thank Hamada for that.