Phillipsburg Easton Honda

4.6
(504 reviews)

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This seller has been on Cars.com since September 2016.
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Reviews

4.6
(504 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Phillipsburg Easton Honda from DealerRater.

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5.0

This place restored my faith in humanity. I've never seen...

This place restored my faith in humanity. I've never seen a car dealership that has better customer service and more importantly ethical selling practices than PEHonda. If you are thinking about buying from them, I can unequivocally say, "Trust them!". I only wish more businesses were like PE Honda. The short version of this review is you cannot go wrong with PEHonda even if you have to drive over an hour to get there it's worth it! Here is the story of how I know they are the best in the business: I have been in the market for a CR-V Hybrid since I found out I would be commuting approximately 400 miles a week for my job. I knew it was the worst time to buy a car with all the shortages. I just didn't know how bad it was out there. All of the five honda dealerships I've been to before I came to PEHonda (including the one I bought 4 cars from in the past), tried to take advantage of these shortages by price gouging. Many others I called wouldn't even deal with me on the phone. They wouldn't confirm whether they had the car I wanted or how much over MSRP they were going to try to sell the car. Then, by struck of luck, I called Patty Novak. I've never met a person in the car selling business as honest, straight forward, transparent and COMPETENT as Patty. She gave me the MSRP price, sent me a list of their fees broken into the smallest fractions. No surprises and no mysterious fees. She handled everything while I was still at work! I sent in the necessary documents and agreed to go at eight pm to sign and get the car. This lady is knows what she is doing and she just does it well! If more Patty Novak's ran the world, it would be a better place. Even though she had put in a full day's of work, she still called at night, on her own time, to make sure I had everything I needed. I drove 66 miles to get there and it was worth it. The car was pulled out and ready. I was met with the greatest sales person ever. Santos you are a gem! He was kind and so knowledgeable. While we waited for the finance manager to finish Santos showed me all the bells and whistles of the new car. I've never had a sales person be so through and make sure I understood all the cool features of a car before. Santos takes pride in his job and it shows! All of the staff took time to greet us. They were kind to my family. Not fake. Genuinely good people. I don't know the name of the finance manager, but he was alone at work that day because his counterpart had a family emergency. He stayed late and did the job of three people by himself. I was actually flabbergasted when I got the papers from him to sign. As I said, I am no stranger to Honda finance. I've bought and paid off 4 Hondas. Never had a finance manager worked out the total interest by year I would pay, showing that as a separate line to make sure I understood where my payments went. No mysterious fees, or additional items I don't need. Just honest to goodness good customer service. PE Honda, thank you for your ethical selling practices. The culture of transparency you create. You should be held as an example of good business practices.

5.0

I have been using this dealership for almost 20 years to...

I have been using this dealership for almost 20 years to purchase abs service. Always happy with the service they provide. I’m loving my new pilot!!! Thanks David!

5.0

This is my fourth leased car through PE Honda. The...

This is my fourth leased car through PE Honda. The dealership itself is great and David Ball is the absolute best in the industry. If you want to work with an honest, friendly, knowledgeable, low-pressure, and all around nice-guy to purchase or lease your next car, you want to work with David. We won’t take our car sales business anywhere else.

5.0

David was extremely helpful and patient with assisting us...

David was extremely helpful and patient with assisting us in finding a car that worked best for our family as well as considering our best financial position as well . Our experience with the PE Honda team was excellent and would highly recommend them to anyone !

4.8

We bought a brand new Honda with David Ball. He was very...

We bought a brand new Honda with David Ball. He was very patient and did not pressure us to buy anything unlike other sales people in that industry. He took his time and we will be back if we ever need a new Honda.

4.5

David is a very thorough salesman. He makes time to show...

David is a very thorough salesman. He makes time to show where and how to use all the features that come with your new vehicle. As long as I can deal with David I will keep coming back. Thanks Dave and God Bless.

5.0

David Ball is excellent..He explains everything in...

David Ball is excellent..He explains everything in detail..David is kind, courteous & professional..I would highly recommend him…He was very knowledgeable and knowledgeable..

4.5

Outstanding service

Jackie Terrance was out standing, her customer service was awesome. She made me feel like a VIP customer. The service department did an excellent job. Thank you again Jackie for your patience and excellent service.

4.8

Been going to this dealership many years. Always got a...

Been going to this dealership many years. Always got a good deal. People are friendly and accommodating. David Ball has been our salesman each time. Great place to buy a Honda!

4.2

This is my 2nd time working with David Ball & he is...

This is my 2nd time working with David Ball & he is great! He was off but still took my calls & guided me correctly! He is very dedicated & honest!

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