[{"id":438937,"personPtyId":32854390,"firstName":"Kyle","lastName":"Dorfler","titleText":"Salesperson","shortBioText":"My name is Kyle \"Dorflord\" Dorfler and I am a Sales consultant here at Russ Darrow Mazda! I am fairly new to the business but I love my new career. I worked hard at Concordia University and graduated with my degree in Business marketing. I like using those skills every day to help people in any way I can! When I am not working hard I am very involved with the gaming community. Warhammer has to be one of my favorites as I enjoy table top gaming. I of course love spending time with my family and friends whenever I can. I'm here to give people the best experience and I aim to please.","emailTxt":"kyle.dorfler@russdarrow.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/3f41ef235d4e.jpg","drDealerId":43877,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464986,"personPtyId":35374043,"firstName":"Brian","lastName":"Hunter,","titleText":"Service Advisor","emailTxt":"Brian.Hunter@russdarrow.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43877,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":469737,"personPtyId":35937982,"firstName":"Hannah","lastName":"Voogd","titleText":"Sales","shortBioText":"Hello! I grew up in the great white north AKA Minnesota (no, I'm not a vikings fan) I moved to Madison the day after I graduated High School and went to UW River Falls for a year and didn't quite know what I wanted to do so I took a little time off of school to work full time. I worked as a manager at AT&T for a year and a half before I came over to car sales. I'm very friendly and easy going!","emailTxt":"hannah.voogd@russdarrow.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/e70f05807b5c.jpg","drDealerId":43877,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1512086400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":438935,"personPtyId":32828462,"firstName":"John","lastName":"Zimmerman","titleText":"Salesperson","shortBioText":"My name is John Richard Zimmerman II but you can call me J.R. for short. I am a product specialist for Russ Darrow Madison Mazda! Been with Mazda since I started at Russ Darrow and even own one too! I grew up in a small town about 25 minutes east of Madison called Cambridge. When I'm not at work or with family and friends I enjoy casual gaming or attending sporting events. Love to catch the Bucks and the Badgers. Fear the Deer!","emailTxt":"John.Zimmerman@russdarrow.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/52a244fc9e2a.jpg","drDealerId":43877,"dealerEmpStartDtUtc":"1464739200","industryStartDtUtc":"1464739200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":438955,"personPtyId":32854391,"firstName":"Matt","lastName":"Borsecnik","titleText":"Senior Sales Associate","shortBioText":"My name is Matthew Borsecnik. I've been in the business for over 4 years and I love every day of it. Giving people a great experience is why I come to work. It's not about getting the best deal, it's about providing the best experience. I started off with the Chrysler branch but expanded to Mazda to further my career.\r\nWhen I'm not working you can find me with my beautiful wife Marina working on the farm! Or, I'll be cruising around in my custom Mustang! Gotta love a V8! Life is too short not to live it.","emailTxt":"matthew.borsecnik@russdarrow.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/94f174b163e8.jpg","drDealerId":43877,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1362096000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":483533,"personPtyId":39610089,"firstName":"Liam","lastName":"Ripp","titleText":"Sales","shortBioText":"I started off as a lot tech here at Russ Darrow Mazda and just recently worked my way up into sales. I'm a very easy going guy who is only concerned with treating my customers right and ensuring their happiness with their vehicle purchase. I grew up playing football and worked in plumbing and heating prior to making it over to the automotive industry. I will be going to school in the fall to get my EMS Certification. Looking forward to working with you soon!","emailTxt":"LIAM.RIPP@RUSSDARROW.COM","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/d712c317896c.jpg","drDealerId":43877,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":535393,"personPtyId":47192071,"firstName":"Scott","lastName":"Ehardt","titleText":"General Manager","emailTxt":"Scott.ehardt@russdarrow.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43877,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":467243,"personPtyId":36027776,"firstName":"Kelsey","lastName":"Postlewaite","titleText":"Service Manager","emailTxt":"Kelsey.Postlewaite@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43877,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":516918,"personPtyId":47196900,"firstName":"Nate","lastName":"Heffner","titleText":"salesperson","emailTxt":"Nate.Heffner@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43877,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":450087,"personPtyId":33909766,"firstName":"Ivan","lastName":"Lawler","titleText":"Director of Operations","shortBioText":"","emailTxt":"Ivan.lawler@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43877,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":450539,"personPtyId":33853909,"firstName":"Jessica","lastName":"Zurn","titleText":"Admin","shortBioText":"","emailTxt":"jessica.zurn@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43877,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":517159,"personPtyId":41994278,"firstName":"MATTHEW","lastName":"PERENICH","titleText":"GENERAL SALES MANAGER","emailTxt":"MATTHEW.PERENICH@RUSSDARROW.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43877,"dealerEmpStartDtUtc":"1522540800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":450523,"personPtyId":33853904,"firstName":"ellisha","lastName":"donath","titleText":"Admin","shortBioText":"","emailTxt":"ellisha.donath@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43877,"certifiedEmployee":false,"deptDscrp":"Administration"}]

Russ Darrow Mazda of Madison

Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 1:00 PM

Russ Darrow Mazda of Madison Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since April 2013

Russ Darrow Mazda of Madison is proud to offer the entire Mazda line-up, as well as, an extensive inventory of used and certified pre-owned vehicles. There are so many perks to purchasing with Russ Darrow Mazda including:

...


Get a Russ Darrow Reward's Card.
Refinance your current loan.
Need Car Insurance, we can help.
We Service all Makes and Models.
Financing with over 22 banks for the lowest rate.
Bad Credit? We Can Help!
We will beat any competitors price!

"Experience the Darrow difference!"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Wheel Balance

$34.95

Oil, Filter Change

$18.95 and up*

Wheel Alignment (RWD)

$49.95

Wheel Alignment (FWD)

$49.95

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
198 lifetime reviews. Includes reviews of Russ Darrow Mazda of Madison from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.2 out of 5
    October 21, 2018

    We had a great experience looking for a car with Kyle! Extremely friendly and helpful throughout our search process. He thoroughly answered all questions... and was honest if he didn't know the answer. It was very easy to trust him, and we found a great car with his help!

    4.0 out of 5
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    4.0 out of 5
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    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kyle Dorfler

    Salesperson

    (5.0) 29 reviews

    Scott Ehardt

    General Manager

    NOT RATED

  • 4.8 out of 5
    October 7, 2018

    Hannah was great to work with. She answered all my questions and taught me a few things. I will recommend Russ Darrow Mazda to everyone. Hannah had excellent... salesmenship.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Hannah Voogd

    Sales

    (5.0) 12 reviews

  • 5.0 out of 5
    August 29, 2018

    Excellent service, fast convenient, informative and trustworthy Mechanics. I called and got in right away, I feel confident the mechanics informed me... of what my car needs, will eventually need, and parts I should have no worries about. Knowing what my car will need and, knowing the approximate timeline helps me figure out how Aggressive I need to save for it. Thank, Laura.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Hunter,

    Service Advisor

    (5.0) 12 reviews

  • 5.0 out of 5
    August 23, 2018

    Knowledgable sales person. Very pleased with all aspects of the purchase. We appreciated the efficiency which our visit was handled. The dealership was... very clean and organized

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Hannah Voogd

    Sales

    (5.0) 12 reviews

  • 4.8 out of 5
    August 1, 2018

    Kyle was very knowledgeable and easy to work with. He made the entire process very smooth. I would highly recommend him for your next vehicle!

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kyle Dorfler

    Salesperson

    (5.0) 29 reviews

  • 4.8 out of 5
    July 25, 2018

    My sale rep Hannah was so friendly, helpful and knowledgeable. Not only about the vehicles there but also about the buying process in general. She knew... more about the CX 5 than i did and i even did my research about it. I love my new suv and i would definitely go back!

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Hannah Voogd

    Sales

    (5.0) 12 reviews

    Scott Ehardt

    General Manager

    NOT RATED

  • 4.8 out of 5
    July 23, 2018

    Both Matt & Matt were very helpful and we really appreciate what they did for us.Jeri wants to know what ever happened to the dealer filling the gas tank... on a vehicle purchase as she had to stop before we got home because the light came stating she needed gas. It was also fun discussing other things besides buying a vehicle with both of the guys.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Borsecnik

    Senior Sales Associate

    (4.9) 15 reviews

  • 5.0 out of 5
    July 17, 2018

    Hannah Voogd is by far one of the best sales associate at this location. She listened to me for hours about what I wanted in a car and helped me find the... perfect one! I???m so happy with CX-5

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Hannah Voogd

    Sales

    (5.0) 12 reviews

  • 1.5 out of 5
    July 13, 2018

    Thought we would give Russ Darrow a shot after leasing our last two cars through them. Bad decision to even consider them. Tried to tell us that we owed... ???negative equity??? on our leased vehicles even though we did not own them, and they were supposed to ground them per Mazda. We found better deals elsewhere with payments $75 less per car without money down. I really feel like this company wants to rip anyone off who walks through their doors. I will tell anyone that will listen to not give them their business. The sales person seemed good, but the manager never even greeted us or gave us the time of day.

    2.0 out of 5
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    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nate Heffner

    salesperson

    NOT RATED

  • 4.8 out of 5
    July 11, 2018

    I recently totaled my 2012 Dodge Journey SXT. I showed up in a rental car nervous and kinda scared. I hoped to get something similar to what I had but... I was overwhelmed and didnt know where to start. I was told to talk with Kyle. Kyle was patient understanding and listened to everything I said about what I hoped to find. He took my info, researched and found 2 options in my price range. He walked to another lot and drove back with my 1st option. After my test drive and asking questions, It was my dream vehicle. It had everything I wanted plus a few extras!! I couldnt be happier and I was treated more like a family member than a scared customer. So many great things happened for me at this dealership that I cant even begin to describe all the care and great service I received. Thank you Kyle for finding my dream vehicle and all your efforts to help me get my 2017 Dodge Journey SXT. Thank you Matt for finding great financing so I can afford my suv. Thank you Hannah for following me while I returned my rental and giving me a ride back. Buying my Journey at Russ Darrow was the best vehicle buying experience Ive had..

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kyle Dorfler

    Salesperson

    (5.0) 29 reviews

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