Reviews
Write a reviewThe best Audi Dealership
I only work with Audi South Coast. The entire team is focused on relationships, not transactions like other Dealers. Most dealerships have a bad name for ripping off the customers, trying sneak in fees to trick the customer. Not at Audi South Coast. My sales advisor Ben Kazanjian was wonderful. We have become personal friends. Derek Dicker the Sales manager is the god of cars, a true enthusiast that knows everything about Audis. Christopher Childs another Sales Manager made my deal happen. Another person focused on relationships and taking care of the customer. Sammi Ly the General Sales Manager is the queen of finance. She went above and beyond to make the numbers works. I go out of my way to send them customers for a reason. I highly recommend Penske Audi South Coast
The best Audi Dealership
I only work with Audi South Coast. The entire team is focused on relationships, not transactions like other Dealers. Most dealerships have a bad name for ripping off the customers, trying sneak in fees to trick the customer. Not at Audi South Coast. My sales advisor Ben Kazanjian was wonderful. We have become personal friends. Derek Dicker the Sales manager is the god of cars, a true enthusiast that knows everything about Audis. Christopher Childs another Sales Manager made my deal happen. Another person focused on relationships and taking care of the customer. Sammi Ly the General Sales Manager is the queen of finance. She went above and beyond to make the numbers works. I go out of my way to send them customers for a reason. I highly recommend Penske Audi South Coast
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the fantastic review, Paul! We appreciate all your kind comments and are pleased to know our team has made such a positive impression on you. Your business is greatly appreciated and we look forward to seeing you again at Audi South Coast.
Got lucky
Great place! I don’t have tie to think of something to say about this place but it was really really really great place to shop and buy a new car
Got lucky
Great place! I don’t have tie to think of something to say about this place but it was really really really great place to shop and buy a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeff, we thank you for sharing your great review for us here at Audi South Coast. We strive to provide our customers with the best service possible. We value your business.
Found the perfect car!
Not easy to buy the right car today because of supply issues. That salesman, Ben, showed us a few low mileage used Audi A3’s, that are in short supply new. The car was perfect for my wife and in great shape. We couldn’t be happier with the buying experience.
Found the perfect car!
Not easy to buy the right car today because of supply issues. That salesman, Ben, showed us a few low mileage used Audi A3’s, that are in short supply new. The car was perfect for my wife and in great shape. We couldn’t be happier with the buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Lou, for the kind feedback. We appreciate your business and we are pleased that our Sales Team provided you with a great buying experience here at Audi South Coast.
Wonderful Experience
Great overall experience. The team was both knowledgeable and transparent. Mehdi Kabbani guided me through the process from start to end. Best part. There was no mark up unlike what appears to have become the norm these days.
Wonderful Experience
Great overall experience. The team was both knowledgeable and transparent. Mehdi Kabbani guided me through the process from start to end. Best part. There was no mark up unlike what appears to have become the norm these days.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your kind words. We are pleased to learn of your positive experience with our Sales Department here at Audi South Coast. We look forward to serving you again in the future.
Great experience
Audi South Coast is an outstanding dealership. Mason Chen was my contact and he was phenomenal. A great customer experience during times of supply issues is a challenging feat, and they accomplished it!
Great experience
Audi South Coast is an outstanding dealership. Mason Chen was my contact and he was phenomenal. A great customer experience during times of supply issues is a challenging feat, and they accomplished it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Jeff! Audi South Coast appreciates the 5-stars and feedback. The team is glad your experience was outstanding. We look forward to more phenomenal visits.
Great Purchase Experience
Great overall purchase experience on a Audi Q7. Madhi was very helpful and easy to work with. He is very knowledgeable on the Audi line of cars.
Great Purchase Experience
Great overall purchase experience on a Audi Q7. Madhi was very helpful and easy to work with. He is very knowledgeable on the Audi line of cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, Thank you for your positive review. We are thrilled you had a professional, knowledgeable and helpful experience with our Sales Team. We hope you enjoy your new Audi Q7 and we are looking forward to your next visit with us here at Audi South Coast.
Great experience purchasing a car.
Dealership is very nice/clean, the staffs are very professional/polite. Especially Mahdi, whom I have purchased my A3 Etron five years ago and now I just purchased the 2022 Q5, he sure is very knowledgeable/nice and helpful. I’ll definitely recommend anyone to buy from Audi South Coast and Mahdi.
Great experience purchasing a car.
Dealership is very nice/clean, the staffs are very professional/polite. Especially Mahdi, whom I have purchased my A3 Etron five years ago and now I just purchased the 2022 Q5, he sure is very knowledgeable/nice and helpful. I’ll definitely recommend anyone to buy from Audi South Coast and Mahdi.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quang, thank you for sharing your great review of us here at Audi South Coast. We are so pleased to read that our Sales Team helped you. We truly value your business and hope you love your new vehicle.
Customer service that exceeded my expectations
fter experiencing the worst customer service I have ever dealt with at another Audi location. Frank Pellerin completely changed my view and opinion on the Audi brand. From the moment my husband and I walked into Audi we were greeted with a smile and hello. (Simple and common courtesy goes a long way) We had reached out to Frank over the phone after seeing a vehicle online and he advised he would have the keys ready for us to view as we had over an hour drive. We had been researching vehicles for quite some time and Frank’s customer service alone helped us make a decision on pulling the trigger to purchase. He was personable and the entire process to purchase my car only took a couple hours. I will definitely recommend this location as well as Frank to everyone for the best car buying experience!
Customer service that exceeded my expectations
fter experiencing the worst customer service I have ever dealt with at another Audi location. Frank Pellerin completely changed my view and opinion on the Audi brand. From the moment my husband and I walked into Audi we were greeted with a smile and hello. (Simple and common courtesy goes a long way) We had reached out to Frank over the phone after seeing a vehicle online and he advised he would have the keys ready for us to view as we had over an hour drive. We had been researching vehicles for quite some time and Frank’s customer service alone helped us make a decision on pulling the trigger to purchase. He was personable and the entire process to purchase my car only took a couple hours. I will definitely recommend this location as well as Frank to everyone for the best car buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Audi South Coast are so glad we were able to help change your mind about our brand! We always want our customers to feel heard and valued and we truly strive to deliver that with every encounter. We sure appreciate you taking the time to drive over an hour to come see a vehicle but also to leave us such kind words. We are here for anything else you may need and hope you wont hesitate to reach out. Have a wonderful day and stay safe!
Audi S4
I bought a brand new S4. Sales and Finance Department were very helpful and worked through the process from start to finish without any games and back and forth. Kudos to Mason (sales) and Sammi (sales manager), and Eddie (finance) the sales manager were very knowledgable and helpful. I definitely would recommend this dealership.
Audi S4
I bought a brand new S4. Sales and Finance Department were very helpful and worked through the process from start to finish without any games and back and forth. Kudos to Mason (sales) and Sammi (sales manager), and Eddie (finance) the sales manager were very knowledgable and helpful. I definitely would recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Nick! We are very pleased that your purchasing experience went well for you. Congrats on your new S4. We are also happy that our Sales Team went above and beyond to provide top-notch service for you, making the process a smooth and easy one. We certainly appreciate your business here at Audi South Coast and we look forward to seeing you again in the future.
Great Dealership!
Sales and Finance Department were very helpful and worked through some hiccups we ran into. No pressure salesman Ben was very knowledgable and would totally recommend this dealership.
Great Dealership!
Sales and Finance Department were very helpful and worked through some hiccups we ran into. No pressure salesman Ben was very knowledgable and would totally recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase