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Audi South Coast

(88 reviews)
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award

Reviews

(88 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi South Coast from DealerRater.

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Service was fast and Alexander was helpful in having me

Service was fast and Alexander was helpful in having me understand how to get Service in the future

Service was fast and Alexander was helpful in having me

Service was fast and Alexander was helpful in having me understand how to get Service in the future

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your feedback on the quick service and assistance you received. Audi South Coast is here to help whenever you need us. Thank you for choosing us.

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We had an excellent experience working with Alexander as

We had an excellent experience working with Alexander as our service advisor. He assisted us with repairs on both the roof and the wheels, and everything was handled professionally from start to finish. Alexander was knowledgeable, patient, and very attentive. He took the time to explain the repair process clearly, answered all of our questions, and kept us well informed with timely updates. We really appreciated his honesty and transparency—there were no surprises, and everything went exactly as he said it would. The repairs were completed with great attention to detail, and the results exceeded our expectations. It’s clear that Alexander truly cares about customer satisfaction and takes pride in his work. Thanks to him, the entire service experience was smooth, efficient, and stress-free. We would highly recommend Alexander to anyone visiting the dealership for service, and we will definitely ask for him again in the future.

We had an excellent experience working with Alexander as

We had an excellent experience working with Alexander as our service advisor. He assisted us with repairs on both the roof and the wheels, and everything was handled professionally from start to finish. Alexander was knowledgeable, patient, and very attentive. He took the time to explain the repair process clearly, answered all of our questions, and kept us well informed with timely updates. We really appreciated his honesty and transparency—there were no surprises, and everything went exactly as he said it would. The repairs were completed with great attention to detail, and the results exceeded our expectations. It’s clear that Alexander truly cares about customer satisfaction and takes pride in his work. Thanks to him, the entire service experience was smooth, efficient, and stress-free. We would highly recommend Alexander to anyone visiting the dealership for service, and we will definitely ask for him again in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your detailed experience. Our team at Audi South Coast values providing clear communication and quality service. We appreciate your recommendation and your trust in us.

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Alexander was amazing and explained us about the

Alexander was amazing and explained us about the principles of car engine very well. He provided us a loaner car which I really appreciated.

Alexander was amazing and explained us about the

Alexander was amazing and explained us about the principles of car engine very well. He provided us a loaner car which I really appreciated.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad our team could assist with the engine details and provide a loaner car. Thank you for choosing Audi South Coast. Let us know if you need anything else.

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Had good interaction with Alexander, my rep.

Had good interaction with Alexander, my rep. Had good, quick service. Alexander answered all of my questions.

Had good interaction with Alexander, my rep.

Had good interaction with Alexander, my rep. Had good, quick service. Alexander answered all of my questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your feedback and are glad to hear our team provided quick and helpful service. Thank you for choosing Audi South Coast.

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Thank you for your professionalism and attention to

Thank you for your professionalism and attention to detail with my vehicle. I appreciate the assistance in the overall cost.

Thank you for your professionalism and attention to

Thank you for your professionalism and attention to detail with my vehicle. I appreciate the assistance in the overall cost.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your recognition of our professionalism and attention to detail. Thank you for choosing Audi South Coast. We're here whenever you need assistance.

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Always helpful service especially from Alex Hamlin.

Always helpful service especially from Alex Hamlin. Dealership facilities comfortable & cleanly. Easy access from freeway.

Always helpful service especially from Alex Hamlin.

Always helpful service especially from Alex Hamlin. Dealership facilities comfortable & cleanly. Easy access from freeway.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your feedback and are glad our team could assist you. Audi South Coast values comfortable and accessible facilities for all customers. Thank you for sharing your experience.

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This is the only Audi dealership I will go to due to the

This is the only Audi dealership I will go to due to the amazing customer service. Alexander has been my go to and always helpful with any questions. Highly recommend!

This is the only Audi dealership I will go to due to the

This is the only Audi dealership I will go to due to the amazing customer service. Alexander has been my go to and always helpful with any questions. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your recommendation and are glad our team continues to assist you well. Thank you for choosing Audi South Coast.

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Eric, my service advisor always goes above to ensure I am

Eric, my service advisor always goes above to ensure I am advised of all necessary work and to use my extended warranty for all authorized repairs. Great team at Audi South Coast (also note that this readership is not the closest to my home).

Eric, my service advisor always goes above to ensure I am

Eric, my service advisor always goes above to ensure I am advised of all necessary work and to use my extended warranty for all authorized repairs. Great team at Audi South Coast (also note that this readership is not the closest to my home).

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for recognizing our team’s efforts at Audi South Coast. We appreciate your trust in us, even from a distance. Looking forward to assisting you again.

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Alexander provided very timely feedback and status.

Alexander provided very timely feedback and status. He was professional and demonstrated extensive knowledge of how best to resolve my issue. One of the best experiences with a services department.

Alexander provided very timely feedback and status.

Alexander provided very timely feedback and status. He was professional and demonstrated extensive knowledge of how best to resolve my issue. One of the best experiences with a services department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for recognizing the expertise of our team at Audi South Coast. We're pleased to hear your service experience was positive. Your feedback means a lot to us.

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Danny Weaver is my service rep.

Danny Weaver is my service rep. He is outstanding and is the consummate professional. He is the sole reason I continue to have my car services at South Coast Audi, although another car dealer is much closer to me.

Danny Weaver is my service rep.

Danny Weaver is my service rep. He is outstanding and is the consummate professional. He is the sole reason I continue to have my car services at South Coast Audi, although another car dealer is much closer to me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your loyalty and kind words about our team at Audi South Coast. Thank you for choosing us for your car services.

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