Reviews
Write a reviewGreat Honest Service
We've been going to Mike for at least 7 years. He's honest, will give us the break down of cost every time with options for higher end parts and budget helpful parts. Even with major repairs my car has never sat in his shop for more than a week. Both our cars have over 200k miles and still run great!
Great Honest Service
We've been going to Mike for at least 7 years. He's honest, will give us the break down of cost every time with options for higher end parts and budget helpful parts. Even with major repairs my car has never sat in his shop for more than a week. Both our cars have over 200k miles and still run great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
check engine light on
i brought my car in for a check engine light mike sold me a 02 sensor he told me it was all set i will you for your next oil change before i got home the light came back on i went back the next day he told me i have to leave the car for a day so i did he told me the new part was bad and he replace it again i took my car the next day the light came back on he had no clue what was wrong i wont go back bad service
check engine light on
i brought my car in for a check engine light mike sold me a 02 sensor he told me it was all set i will you for your next oil change before i got home the light came back on i went back the next day he told me i have to leave the car for a day so i did he told me the new part was bad and he replace it again i took my car the next day the light came back on he had no clue what was wrong i wont go back bad service
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
I needed to use the bath t Room their was no. Runnig water i also saw used needels by the bath room i wont go back it was scary
Oil change
I needed to use the bath t Room their was no. Runnig water i also saw used needels by the bath room i wont go back it was scary
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nice car from a no frills garage
When I got there to look at the Acura TL that I was interested in I didn't know what to expect, it's an independent garage that sell used cars and you know the stories!! The guys at Lowell Auto were great to deal with and after looking for 3 months at TL's I finally found one worth pulling the trigger on. I had seen some very rough ones in my search and sometimes I went to dealers that said they had the car I was looking for but when I got there it was "just sold" and they tried showing me other cars that I had no interest in. Corin was my sales guy and he was very helpful from the beginning and Mike the owner offered me a 10%off for work on any of our family vehicles, not just the TL. They are definitely a "no frills" type of place but they gave me a great deal on the car I was searching for. I live about 30 minutes away and will be bringing my cars to Mike in the future for service because everything they said they would do to my Acura after the sale they did and that is hard to find.
Nice car from a no frills garage
When I got there to look at the Acura TL that I was interested in I didn't know what to expect, it's an independent garage that sell used cars and you know the stories!! The guys at Lowell Auto were great to deal with and after looking for 3 months at TL's I finally found one worth pulling the trigger on. I had seen some very rough ones in my search and sometimes I went to dealers that said they had the car I was looking for but when I got there it was "just sold" and they tried showing me other cars that I had no interest in. Corin was my sales guy and he was very helpful from the beginning and Mike the owner offered me a 10%off for work on any of our family vehicles, not just the TL. They are definitely a "no frills" type of place but they gave me a great deal on the car I was searching for. I live about 30 minutes away and will be bringing my cars to Mike in the future for service because everything they said they would do to my Acura after the sale they did and that is hard to find.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase