New 877-360-8637 Dealer Website
Used 877-225-6286 Email Dealer
Service 866-893-0296

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Sales 10:00 AM - 6:00 PM
Service 7:30 AM - 1:30 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 10:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:30 AM - 1:30 PM
Sun Closed
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Reviews

3.7
Average based on 33 reviews.
  • Excellent service and Courteus

    Great experience at Audi MANHATTAN..,financing was a breeze and customer service was perfect. Thank you for all your help Audi Manhattan.


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    Great experience at Audi MANHATTAN..,financing was a breeze and customer service was perfect. Thank you for all your help Audi Manhattan.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • John Kwon at Audi Manhattan

    We dealt with John Kwon who was fantastic, knowledgeable and trustworthy. He gave us a good deal on our Audi Q5. Highly recommend him.


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    We dealt with John Kwon who was fantastic, knowledgeable and trustworthy. He gave us a good deal on our Audi Q5. Highly recommend him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Their incompetence knows no limit

    We bought our A4 here and got a great deal on it. After getting home and reading the manual it became apparent that they did not include the spare...


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    We bought our A4 here and got a great deal on it. After getting home and reading the manual it became apparent that they did not include the spare/valet key. Went in for our first service and let them know they forgot to include it. When I picked it up they made a point to show me they had now provided it. "Great Service" I thought. When I got home and was going through the car, I decided to give the valet key a try. It didn't work at all. When I took the car back in for its next service, I pointed it out and demonstrated that the key they gave me didn't work. Before I go to pick the car up, they call and say they can't sync the key because we didn't give them all the keys and that I would need to bring the car back with all the keys (why they couldn't tell us that before, I don't know). So for the third time I bring the car back in, with all the keys and the valet key only to have them call me 4 hours later and claim that they can't sync the keys because their computer is down.. Cut to two weeks ago, we received a notice from Audi that my A4 had a defective part and I should schedule to have this matter addressed. I gave them 7 days notice and reminded them that I still don't have a functional valet key and they promised me that they would take care of it this time. Guess what, nope. Turns out the valet key they gave me was never for my car and they would have to order a new one and that I would need to bring the car back for a 5th time. The only compensation they would offer me was their over-priced $200.00 detailing service which I don't want. All I want is a functional valet key. My advice is if you can avoid this service center do so, they are grossly incompetent and have no pride in their work or professionalism. Nothing is ever their fault.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since October 2007

Audi Manhattan is New York City's premier Audi retailer, serving Manhattan, its surrounding boroughs, and a heavy volume of daily commuting drivers from Northern and Central New Jersey. Our 6-story, 132,500 square foot, state-of-the-art Audi facility sits on the corner of 11th Avenue at 55th street, loaded with the best and most progressive products that Audi has to offer. We can't wait to share our new home and our incredible new line-up of Audi products and services with you. And well, if getting here is half the battle, consider this an easy win!

"Life is an Open Road"