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Auto Shoppers Yakima

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)
Sales hours: 10:00am to 7:30pm
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Sales
Monday 10:00am–7:30pm
Tuesday 10:00am–7:30pm
Wednesday 10:00am–7:30pm
Thursday 10:00am–7:30pm
Friday 10:00am–7:30pm
Saturday 10:00am–7:30pm
Sunday 12:00pm–6:30pm

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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horrible dealership

DO NOT RECOMMEND!!!! all they care about is you signing the papers and taking the car of the lot. sold me a car with a tiny bit of oil, no gas the worst part was it was a nice 2016 Chrysler with 39,000 miles over $25k with that said they clearly do not maintain the cars needs. they also had not changed the A/C filter I had to change it because it was really dirty within 2 days I purchased I had to buy a filter and oil.

horrible dealership

DO NOT RECOMMEND!!!! all they care about is you signing the papers and taking the car of the lot. sold me a car with a tiny bit of oil, no gas the worst part was it was a nice 2016 Chrysler with 39,000 miles over $25k with that said they clearly do not maintain the cars needs. they also had not changed the A/C filter I had to change it because it was really dirty within 2 days I purchased I had to buy a filter and oil.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing service 👍

The guys there are awesome 🤓 every question I asked them,they awnsered quickly and efficiently. Plus everyone I saw that worked there had a smile on there face.

Amazing service 👍

The guys there are awesome 🤓 every question I asked them,they awnsered quickly and efficiently. Plus everyone I saw that worked there had a smile on there face.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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No Follow Up at All!

Contacted dealership about a vehicle in their inventory. I gave all pertinent information to the "lot manager," and I never heard back. Terrible customer service!

No Follow Up at All!

Contacted dealership about a vehicle in their inventory. I gave all pertinent information to the "lot manager," and I never heard back. Terrible customer service!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service

Great. Service... ask for CHUY. Only... straight forward....no games... funny guy and yes I will buy from him again Chuy is the best .....ask about the 500 specials

Great service

Great. Service... ask for CHUY. Only... straight forward....no games... funny guy and yes I will buy from him again Chuy is the best .....ask about the 500 specials

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr. Karlos

Was quoted a price and was sold a different car at much more and internet price was much cheaper then what was trying to sell me. They have a price advertised and try to sell you the same car at much more.

Mr. Karlos

Was quoted a price and was sold a different car at much more and internet price was much cheaper then what was trying to sell me. They have a price advertised and try to sell you the same car at much more.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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DO NOT BUY A CAR FROM THESE PEOPLE!!

DO NOT BUY A CAR FROM THESE PEOPLE! My experience with this dealership was absolutely terrible! The customer service provided after purchase was the worst I have ever had. The online description stated clearly that it had all the standard option such as the wireless headphones and the floor mats for example that were not in the vehicle. I contacted the dealer to let them know. When I went back, they said they didn't think that car came with floor mats originally........ seriously? What car does not come with floor mats? They were no help whatsoever with any of my issues! The next morning after purchase it was obvious they knew that the back tires were not holding air. I took the 2015 Acadia with 44,000 miles on it to a local tire store in Yakima, WA. and asked them to check the brakes as well. The rotors were SO RUSTED that they couldn't even be turned down. So not even 24 hours after purchase we had to put another $2000.00 into the rig just to get it home! When I called A.J. at Auto Shoppers and relayed the issues he tried to tell me that the tires were practically brand new..... They were not even close!!!! I asked A.J. to come take a look at the car that was literally on the same street as their dealership and he stated he couldn't just leave to look at a car. I could go on and on about my terrible experience but just trust me when I say DO NOT BUY A CAR FROM THESE FOOLS!!! They had no problem selling me a car that they knew had issues with the tires and brakes when my wife was to drive our three children home on I 90 at 70 miles an hour! SNAKES!!!

DO NOT BUY A CAR FROM THESE PEOPLE!!

DO NOT BUY A CAR FROM THESE PEOPLE! My experience with this dealership was absolutely terrible! The customer service provided after purchase was the worst I have ever had. The online description stated clearly that it had all the standard option such as the wireless headphones and the floor mats for example that were not in the vehicle. I contacted the dealer to let them know. When I went back, they said they didn't think that car came with floor mats originally........ seriously? What car does not come with floor mats? They were no help whatsoever with any of my issues! The next morning after purchase it was obvious they knew that the back tires were not holding air. I took the 2015 Acadia with 44,000 miles on it to a local tire store in Yakima, WA. and asked them to check the brakes as well. The rotors were SO RUSTED that they couldn't even be turned down. So not even 24 hours after purchase we had to put another $2000.00 into the rig just to get it home! When I called A.J. at Auto Shoppers and relayed the issues he tried to tell me that the tires were practically brand new..... They were not even close!!!! I asked A.J. to come take a look at the car that was literally on the same street as their dealership and he stated he couldn't just leave to look at a car. I could go on and on about my terrible experience but just trust me when I say DO NOT BUY A CAR FROM THESE FOOLS!!! They had no problem selling me a car that they knew had issues with the tires and brakes when my wife was to drive our three children home on I 90 at 70 miles an hour! SNAKES!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy Deal

Found a BMW 320I in perfect condition. Being credit challenged, wasn't sure if I would get approved. Got the loan. Love the car. Super nice people. Easy to do business with Auto Shoppers.

Easy Deal

Found a BMW 320I in perfect condition. Being credit challenged, wasn't sure if I would get approved. Got the loan. Love the car. Super nice people. Easy to do business with Auto Shoppers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice Guys

Found the car I wanted on Cars.com at Auto Shoppers in Yakima. They made me a good deal and A.J helped me get the financing pushed through. Great experience with really nice people.

Nice Guys

Found the car I wanted on Cars.com at Auto Shoppers in Yakima. They made me a good deal and A.J helped me get the financing pushed through. Great experience with really nice people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank You

Went in to see if I could qualify for credit on a newer BMW I had been looking at online. They worked a deal with little down and low payments. I didn't think I'd be able to drive off in my new car the same day but they made it happen. Thanks guys.

Thank You

Went in to see if I could qualify for credit on a newer BMW I had been looking at online. They worked a deal with little down and low payments. I didn't think I'd be able to drive off in my new car the same day but they made it happen. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Deal

Bought a 2013 BMW 320i from Auto Shoppers. It was a great deal and they worked with me on my credit and a payment that fit my budget. Great people and a great deal on my dream car.

Great Deal

Bought a 2013 BMW 320i from Auto Shoppers. It was a great deal and they worked with me on my credit and a payment that fit my budget. Great people and a great deal on my dream car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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