Auto Shoppers Yakima

2.3 out of 5 2.3

Reviews

2.3 out of 5 2.3
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 21, 2019

    Great. Service... ask for CHUY. Only... straight forward....no games... funny guy and yes I will buy from him again Chuy is the best .....ask about the... 500 specials

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    December 6, 2018

    Was quoted a price and was sold a different car at much more and internet price was much cheaper then what was trying to sell me. They have a price advertised... and try to sell you the same car at much more.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    August 25, 2018

    DO NOT BUY A CAR FROM THESE PEOPLE! My experience with this dealership was absolutely terrible! The customer service provided after purchase was the worst... I have ever had. The online description stated clearly that it had all the standard option such as the wireless headphones and the floor mats for example that were not in the vehicle. I contacted the dealer to let them know. When I went back, they said they didn't think that car came with floor mats originally........ seriously? What car does not come with floor mats? They were no help whatsoever with any of my issues! The next morning after purchase it was obvious they knew that the back tires were not holding air. I took the 2015 Acadia with 44,000 miles on it to a local tire store in Yakima, WA. and asked them to check the brakes as well. The rotors were SO RUSTED that they couldn't even be turned down. So not even 24 hours after purchase we had to put another $2000.00 into the rig just to get it home! When I called A.J. at Auto Shoppers and relayed the issues he tried to tell me that the tires were practically brand new..... They were not even close!!!! I asked A.J. to come take a look at the car that was literally on the same street as their dealership and he stated he couldn't just leave to look at a car. I could go on and on about my terrible experience but just trust me when I say DO NOT BUY A CAR FROM THESE FOOLS!!! They had no problem selling me a car that they knew had issues with the tires and brakes when my wife was to drive our three children home on I 90 at 70 miles an hour! SNAKES!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 22, 2016

    Found a BMW 320I in perfect condition. Being credit challenged, wasn't sure if I would get approved. Got the loan. Love the car. Super nice people. Easy... to do business with Auto Shoppers.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 12, 2015

    Found the car I wanted on Cars.com at Auto Shoppers in Yakima. They made me a good deal and A.J helped me get the financing pushed through. Great experience... with really nice people.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 4, 2015

    Went in to see if I could qualify for credit on a newer BMW I had been looking at online. They worked a deal with little down and low payments. I didn't... think I'd be able to drive off in my new car the same day but they made it happen. Thanks guys.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 21, 2015

    Bought a 2013 BMW 320i from Auto Shoppers. It was a great deal and they worked with me on my credit and a payment that fit my budget. Great people and... a great deal on my dream car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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