Reviews
Write a reviewBeware of this company
They knowingly sold a car with a failed emission and did not disclose this. When asked for the inspection papers were told they were in the computer. they had the car inspected on 1/14/2022 and we purchased the car on 1/17/2022. The car started having problems a week later. After having the car looked at by 3 different repair shops they told us to take it to Meineke that they have their cars inspected, owner of gallery motors claims he doesnt work with them. Got a call the car was ready again, picked it up and still no inspection, the owner was very rude he expected a thank you for them paying to have the work done. took the car home and the next day the check engine light came on again. This owner told my son he didn't want to talk to me because I remind him of his ex wife's mother. They bought the car back but we are out the car that we traded in. buyers be ware look at the inspection sticker to make sure it passed both inspections. I am in contact with the District Attorney over this matter.
Beware of this company
They knowingly sold a car with a failed emission and did not disclose this. When asked for the inspection papers were told they were in the computer. they had the car inspected on 1/14/2022 and we purchased the car on 1/17/2022. The car started having problems a week later. After having the car looked at by 3 different repair shops they told us to take it to Meineke that they have their cars inspected, owner of gallery motors claims he doesnt work with them. Got a call the car was ready again, picked it up and still no inspection, the owner was very rude he expected a thank you for them paying to have the work done. took the car home and the next day the check engine light came on again. This owner told my son he didn't want to talk to me because I remind him of his ex wife's mother. They bought the car back but we are out the car that we traded in. buyers be ware look at the inspection sticker to make sure it passed both inspections. I am in contact with the District Attorney over this matter.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
DONT GO HERE PLEASE
SCAMMERS! Lied about the condition of the car stopped working less than two months later and yelled at me on the phone when I told them about it ( literally a grown man having a fit) sooo unprofessional
DONT GO HERE PLEASE
SCAMMERS! Lied about the condition of the car stopped working less than two months later and yelled at me on the phone when I told them about it ( literally a grown man having a fit) sooo unprofessional
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome!
Awesome guys! I happened to stop across the street from them because of a flat tire and they came over and helped me. They went well above and beyond! Thank you!
Awesome!
Awesome guys! I happened to stop across the street from them because of a flat tire and they came over and helped me. They went well above and beyond! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Extremely happy with my purchase!
I told Gallery Motor Company that I was moving to the States and wanted to get a car ready for when I arrived. I was very picky about what I wanted and somehow Ted and Eric managed to get the perfect car which beat my expectations AND they came in under budget. They were exceptionally helpful every step of the way. They even went onto explain the process of what I would require after having purchased the car in terms of registering etc.
Extremely happy with my purchase!
I told Gallery Motor Company that I was moving to the States and wanted to get a car ready for when I arrived. I was very picky about what I wanted and somehow Ted and Eric managed to get the perfect car which beat my expectations AND they came in under budget. They were exceptionally helpful every step of the way. They even went onto explain the process of what I would require after having purchased the car in terms of registering etc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Impressed!
Very impressed, Roy was the salesman and he is awesome. Overall very professional! Unfortunately The car I was looking at sold but I would definitely do business with them in a heartbeat
Impressed!
Very impressed, Roy was the salesman and he is awesome. Overall very professional! Unfortunately The car I was looking at sold but I would definitely do business with them in a heartbeat
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
No Games with nice cars
My girlfriend and I recently had our transmission in our Toyota Camry go out. We needed a vehicle to replace our Camry and Gallery Motor Company was there to help us. We had gone to a ton of other car lots prior to visiting Gallery Motor Company. We found a lot of cars in our price range but when we went to test drive them and view them at other lots they all seemed to have underlying problems which were not mentioned before we arrived. We also had to deal with salesmen who were rude and unknowledgable. Gallery Motor Company gave us a whole new experience. Our salesmen (ERIC) was the nicest man we had ever met. He was not pushy in the least and knew a ton about the cars on his lot. After checking out the car and before test driving it we had already made up our mind. We knew we wanted to purchase the car they had for sale. Just for our own peace of mind, Eric recommended that we test drive it. The test drive only furthered our decision. Still Eric wanted us to be sure so he suggested that we take the vehicle to our personal mechanic and keep it until we are positive it is the right choice for us. Eric went above and beyond. He got to know me personally and discovered that I am a diehard hockey fan. He informed me that Al Macinnis was at his lot selling him a car and that I could meet him. He also offered me 2 5th row seats to the Blues vs. Flyers game the next night (FOR FREE). On top of everything else, Eric gave me his personal phone number and let me know that if I ever had a problem with my vehicle to contact him first so he can take care of me. I will never buy a car from another dealer again. He has my business for life. If you are in the market for a vehicle, don't waste your time and money at other dealerships. I live 70 miles from this dealership and I would recommend, no matter where you live, go see Eric. If he does not have the car you are looking for he can locate the particular vehicle you have in mind and will get you the best deal on the highest quality vehicle.
No Games with nice cars
My girlfriend and I recently had our transmission in our Toyota Camry go out. We needed a vehicle to replace our Camry and Gallery Motor Company was there to help us. We had gone to a ton of other car lots prior to visiting Gallery Motor Company. We found a lot of cars in our price range but when we went to test drive them and view them at other lots they all seemed to have underlying problems which were not mentioned before we arrived. We also had to deal with salesmen who were rude and unknowledgable. Gallery Motor Company gave us a whole new experience. Our salesmen (ERIC) was the nicest man we had ever met. He was not pushy in the least and knew a ton about the cars on his lot. After checking out the car and before test driving it we had already made up our mind. We knew we wanted to purchase the car they had for sale. Just for our own peace of mind, Eric recommended that we test drive it. The test drive only furthered our decision. Still Eric wanted us to be sure so he suggested that we take the vehicle to our personal mechanic and keep it until we are positive it is the right choice for us. Eric went above and beyond. He got to know me personally and discovered that I am a diehard hockey fan. He informed me that Al Macinnis was at his lot selling him a car and that I could meet him. He also offered me 2 5th row seats to the Blues vs. Flyers game the next night (FOR FREE). On top of everything else, Eric gave me his personal phone number and let me know that if I ever had a problem with my vehicle to contact him first so he can take care of me. I will never buy a car from another dealer again. He has my business for life. If you are in the market for a vehicle, don't waste your time and money at other dealerships. I live 70 miles from this dealership and I would recommend, no matter where you live, go see Eric. If he does not have the car you are looking for he can locate the particular vehicle you have in mind and will get you the best deal on the highest quality vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No Games and a nice car
As an out of state buyer, I was concerned that the process would be difficult. I was completely mistaken. This was by far the most seamless car buying experience from the very beginning. Eric is a professional through and through and doesn't play the typical dealer games. The customer is number one at Gallery Motors. I am very happy with my purchase and I highly recommend them to anyone looking for a quality pre-owned vehicle. If I could give them 10 stars I would.
No Games and a nice car
As an out of state buyer, I was concerned that the process would be difficult. I was completely mistaken. This was by far the most seamless car buying experience from the very beginning. Eric is a professional through and through and doesn't play the typical dealer games. The customer is number one at Gallery Motors. I am very happy with my purchase and I highly recommend them to anyone looking for a quality pre-owned vehicle. If I could give them 10 stars I would.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding group of people
OUTSTANDING group of people to work with! Eric was great to work with. They really helped out with all the logistics! Would highly recommend!
Outstanding group of people
OUTSTANDING group of people to work with! Eric was great to work with. They really helped out with all the logistics! Would highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy a car
Great company from front to back! Everyone from the detail crew outback making the cars shine. To sales, finance and management up front made our experience excellent! We would highly recommend this company to friends and family and will have them at the top of our list as we car shop in the future. One of, if not the easiest and most hassle free vehicle trade ins I have had. Price was the best around, and by around I mean within 400 miles!
Great place to buy a car
Great company from front to back! Everyone from the detail crew outback making the cars shine. To sales, finance and management up front made our experience excellent! We would highly recommend this company to friends and family and will have them at the top of our list as we car shop in the future. One of, if not the easiest and most hassle free vehicle trade ins I have had. Price was the best around, and by around I mean within 400 miles!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Never responded
Never responded to multiple emails on the vehicle I was interested in looking at for my daughter. I guess they have plenty of business and don't need mine.
Never responded
Never responded to multiple emails on the vehicle I was interested in looking at for my daughter. I guess they have plenty of business and don't need mine.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase