Reviews
The dealership got me into the exact car I wanted and
The dealership got me into the exact car I wanted and were extremely helpful. No hassle, no shenanigans.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're thrilled to hear that our team provided you with exceptional service. We truly appreciate your support and look forward to assisting you again!
I really like the service and professionalism of the
I really like the service and professionalism of the staff. I didn’t have to wait long to have the service. He reached out to me right away to let me know about what kind of service needed for my car. He also contacted me when the car was ready to be picked up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Mark and Vlad were very helpful with getting my new car,
Mark and Vlad were very helpful with getting my new car, without putting pressure on me and they were able to answer all of my questions. Tre was very friendly and efficient with the paperwork and answering my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love reading that you were happy with your customer service experience and that Vlad and Mark were able to answer your questions! Thank you!
I received my appointment, I arrived early and was
I received my appointment, I arrived early and was assisted with a thorough review of the vehicle. This is much appreciated. Miguel was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love reading that you were happy with your customer service experience and that Miguel was helpful! Don't hesitate to reach out if you have any questions.
Everything was great and smooth, I would totally
Everything was great and smooth, I would totally recommend this dealership and the service was amazing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! Thank you again for choosing Culver City Mazda and we hope to see you again.
Richard Tran was very efficient.
Richard Tran was very efficient. The service was very good. We will be back again for our next service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I am very Happy with the work done on my car( Routine
I am very Happy with the work done on my car( Routine maintainence). The service rep Richard Tran dropped the ball however. He gave me an estimated time of about and 1.5hours or " before 12:00. At about 12:20 I went to the service desk to ask and the guy there said "oh yeah, you're done...I guess Rick is on lunch" My paperwork apparently just sat there. I'm glad I asked before Rick got back from lunch because no one told me I was done. I had no texts, no updates.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking time to leave a review. We want all of our customers to have a 5-star experience with our dealership, and we're sorry to hear that we fell short of that during your visit to our service department. Your review has been relayed to the appropriate team members to look further into this.
My experience with the service department is always top
My experience with the service department is always top notch. A satisfied customer of over 10 years. A call-out to my service provider Ian for making me feel like a priority even when faced with my personal demands and validating my concerns throughout the 48 hour process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review and for being a loyal customer! We are happy to pass along your comments to Ian and the team here at Culver City Mazda! If you need anything else from us, please feel free to give us a call. We are always happy to help!
Miguel was insightful and helpful from the moment that my
Miguel was insightful and helpful from the moment that my visit started. The communication was stellar, I really appreciate the videos from the service department. The experience was very positive and that started with Miguel.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.
I was able to get an appointment on short notice with
I was able to get an appointment on short notice with great service. Much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your excellent feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!