Reviews
Great customer service
Steven Ruiz really helped me out by answering all of my questions before service. After the service Sergio was very informative about car details and how to keep and maintain the vehicle in tip top shape. Very friendly and helpful and also quick as well. Thank you for the complementary wash as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for the lovely review! We are thrilled to see that Steven catered to you with answers about service and car details. If there is anything else we can assist with, we are always happy to help! Best, The Culver City Mazda Team
Excellent experience in Culver City Mazda
I am so happy with my new Mazda 3 Hatchback. I had an excellent experience with all the Team at Culver City Mazda. They helped me in everything that I needed to make possible this deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mariano, Thank you for the excellent review. We are pleased to hear that the entire team was able to assist you with all of your needs. Enjoy your new Mazda3 Hatchback! Very Best, The Culver City Mazda Team
ASK FOR MARCUS CASTLEBERRY!
I recently purchased a new Mazda CX-5 and my salesman, Marcus Castleberry, made it a wonderful experience. He was patient, didn't pressure me and was willing to go the extra mile to make sure I was comfortable with the entire process. Because of his knowledge and calm demeanor, I was able to buy a car that was just right for me! If you're in the market for a new car, Culver City Mazda is a great dealership and make sure to ask for Marcus. :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, What a wonderful review! We are thrilled that Marcus was able to work with you and make sure you get the perfect car. Welcome to the Culver City Mazda family. We look forward to your next visit. Very Best, The Culver City Mazda Team
2nd vehicle leased here
Great dealership. They are fair and always accommodating. Been very happy with my two leases. They went out of their way to get me the vehicle I wanted and loaned me one of theirs until it arrived.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for the wonderful review. We are pleased to see your second leasing experience was just as good as the first. If there is anything else we can help with, please let us know. Best, The Culver City Mazda Team
First time leasing
Great sales team, made the process smooth! Happy customer, I would reccomend this dealership to a friend. I’m very happy with my car. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joran, Thank you for the nice review! We are happy to hear that you had a smooth and efficient experience with us. Thank you for choosing to lease with us, we look forward to working with you again in the future. Best, The Culver City Mazda Team
great experience, nice staff, good coffee
The person who took care of me was nice, had chat with me about extra questions and living in LA. 10 out of 10 experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you so much for the nice review. We are happy to hear you had a pleasant experience and enjoyed the coffee as well. We look forward to working with you again in the future. Best, The Culver City Mazda Team
Friendly and helpful
Frank, Julio, and the team took great care of me. They helped me find the perfect car and taught me everything I needed to know. Excellent service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tess, Thank you for the kind words for Frank, Julio, and the team. We are happy to hear you had an excellent experience when finding your perfect car. Thank you for choosing Culver City Mazda, we look forward to working with you again in the future. Very Best, The Culver City Mazda Team
Easy process
Love how they provide lyfts! Had back brakes redone and a tire replaced, not the cheapest but it was so easy went with them after my tuneup.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for taking the time to leave a review. We are glad to hear it was easy and efficient. If there is anything else we can help with, please let us know! We hope you have a great day. Best, The Culver City Mazda Team
Excellent and quick car purchase
Culver City Mazda made the car buying experience easier than imagined. Everyone at the dealership was super friendly and went out of their way to help. The whole process took about 2 hours from the time I stepped into the dealer to driving the car off the lot. There were no sales person trying to upsell you on ridiculous add-ons or other gimmicks seen at many other dealers. Siya provided great customer service during the test drive and was well informed on all the features of the car I purchased. Michael K was able to set up a solid deal for me and even the finance employee was a smooth experience! Overall, go here if you want a Mazda, great customer service without the hassle of people trying to push you to make a purchase and if you want a good price on a vehicle. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, What an excellent review! We are pleased to hear your entire experience with the team was smooth and easy. We aim to be knowledgeable and efficient and we are glad Siya and Michael provided just that. Welcome to the Culver City Mazda family! Very Best, The Culver City Mazda Team
Really good salesman
Marcus was and excellent sales person, not pushy explained everything, had patience. The entire thing went quickly and smooth, no rush just good customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for the lovely review! We here at Culver City Mazda aim for quick and smooth service. It is good to hear that Marcus lived up to that standard. We look forward to working with you again in the future. Best, The Culver City Mazda Team